NZ Post vs Brilliant Smart
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NZ Post
Track parcels, send items, and find nearby locations with ease. Manage deliveries, add instructions, and arrange redelivery or redirection directly from your mobile device.
- Automatic parcel tracking
- Online sending tool
- Add delivery instructions
- Arrange redelivery
- Redirect parcels
- Find NZ Post locations
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Get quick access to parcel tracking while you're on the go. Send a parcel, find a NZ Post location nearby, and check an address, all on the app. Features: • We'll automatically add your parcels to the app. Sign in using your existing My NZ Post account and we'll start linking your parcels to your account! • Access our online sending tool within our mobile app. Find a price, pay for parcel sending and get your sending label emailed to you. • Quickly add delivery instructions with our improved form • Add Leave my parcel instructions for your signature required parcel if you aren't home • Pay for Saturday (and evening) delivery within the app • Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool. • Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours • Need to look up an address or postcode while you’re on the move? You can do that within the mobile app. • Find a NZ Post store or post box near you or check where you can access our services.
Brilliant Smart
Control your home appliances remotely from anywhere with this app. Manage multiple devices simultaneously, set timers for automated functions, and easily share access with family members. Create custom rules based on weather or location for enhanced smart home automation.
- Remote appliance control
- Simultaneous device management
- Customizable timers
- Family device sharing
- Quick device connection
- Location/weather-based automations
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1. Remote control: control home appliances from anywhere 2. Simultaneously control: control multiple devices with one App 3. Timer: set timer to perform multiple functions 4. Device sharing: One tap to share devices among family members 5. Easy connection: easily and quickly connect App to devices 6. Automations: create rules based on weather or location
Screenshots
Verdict
The clearest difference is rating: Brilliant Smart at 4.7 against NZ Post's 1.0. Brilliant Smart also leads on review sentiment (53% vs 17%) and ratings volume (177 vs 2). NZ Post's advantage is update cadence (every 3 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Brilliant Smart holds the better App Store score, 4.7 against 1.0. That said, the two scores are not equally well evidenced: Brilliant Smart has 177 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 17% of NZ Post's written reviews are positive against 53% of Brilliant Smart's.
NZ Post ships an update every 3 weeks, Brilliant Smart every 3 months. The most recent releases landed on September 9, 2026 and June 30, 2026 respectively.
| Parameter | NZ Post | Brilliant Smart |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (2 ratings) | 4.7 (177 ratings) — better |
| Positive reviews | 16.8% of reviews | 52.8% of reviews — better |
| Number of ratings | 2 | 177 — better |
| Update frequency | Every 3 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPod, Apple Watch |
| Requires iOS | 15.1 | 14.0 — better |
| Further details — not scored | ||
| Size | 49 MB | 238 MB |
| Age rating | 4+ | 4+ |
| Developer | New Zealand Post Limited | Brilliant Lighting (Aust) Pty Ltd |
Customer experience
NZ Post
Brilliant Smart
User reviews
NZ Post
From 2 App Store ratingsWhat we love
- 📦 Effective parcel tracking functionality
- 🔔 Push notifications for delivery updates
- 👤 RealMe login support
- 📱 Improved user interface and design
- ✅ Better app stability in recent versions
Room to improve
- 🐛 Frequent login/authentication failures
- 🔄 Constant unexpected logouts
- ⏳ Slow loading times and lag
- ❌ App crashes and freezes
- 🔗 Broken links and non-functional features
Brilliant Smart
From 177 App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Responsive app
- 💡 Lots of configuration options
- 🔒 Reliable security features
- 💡 Good value for money
Room to improve
- 🐛 Connectivity issues
- 🐛 Frequent app crashes
- 🐛 Buggy updates
- 🔋 Battery drain issues
- 🤔 Confusing UI/UX
Bugs and requests
NZ Post
Reported bugs
16 issues- Login page crashes or fails to load
- Blank pop-up screens during authentication
- Continuous logout loops
- Spinning wheel of doom (infinite loading)
- Tracking numbers not loading or displaying
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- Email alerts automatically disabling
- App crashes when redirecting parcels
- Parcel edits not being retained
- Filter functionality not working properly
- Bulk delete deleting all items instead of filtered
- App not compatible with notch iPhones
- Cannot add tracking numbers
- Validation code rejecting valid email domains
- Wrong email address linked with no way to change
- Tracking information missing or incomplete
- App opening blank rectangles instead of content
Requested features
12 requests- Push notifications for tracking updates
- Biometric authentication (Face ID/Touch ID)
- Dark mode option
- Ability to copy tracking numbers from app
- Support for international courier tracking
Show 7 moreShow fewer
- Email validation for modern TLDs
- Better account management features
- ParcelPod management functionality
- Improved session persistence
- Native app instead of web wrapper
- Advanced filtering and sorting options
- Proof of delivery downloads
Brilliant Smart
Reported bugs
5 issues- Devices randomly going offline
- App login issues
- Scenes and automations not working as expected
- Compatibility problems with newer iOS versions
- Camera connection problems
Requested features
5 requests- Ability to reorder devices
- Improved scheduling and automation options
- Compatibility with more smart home platforms
- Widgets for quick access
- Improved camera playback controls
In-app purchases
NZ Post
No in-app purchases
Brilliant Smart
No in-app purchases
