Citrix Workspace vs XPhone Connect Mobile

Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started. HOW TO USE CITRIX Workspace app 1. Open Citrix Workspace app and tap on Get Started. 2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator. 3. Enter your User Name and Password. 4. Select the applications you want to use. 5. For adding multiple accounts, navigate to Settings and tap on Manage Accounts. 6. For Deleting/Editing Account already added navigate to Settings and tap on the Store. HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps: Option 1 1. Open Citrix Workspace app and tap 'Settings' and then 'Report Issue'. 2. Click on Advanced, choose Location as File & Console, Log Level as Verbose, click on the back arrow. 3. Type in a description of the issue and click Share. Choose your Email app. This will generate a log file attached to the draft email. 4. Send the email to your company's IT support team. Option 2 1. In the App Store, go to Citrix Workspace 2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen. 3. This launches the Citrix support forum where you can review reported issues OR 4. To report issues, tap the menu icon and create an account first.

XPhone Connect is a Unified Communications solution with which companies can utilize the entire range of modern communication: From telephony, conference service, meeting and chat to screen sharing, fax and voicemail. With the XPhone Connect Mobile app, you have the central features with you, even when you’re on the move: You can make calls worldwide using your office number via Softphone Mobile, adjust your call forwarding, chat with colleagues, and have access to contact data while it is stored on your company server in compliance with data protection regulations. Please note: The requirements for using the app are a configured XPhone Connect Server and XPhone Connect Office Plus licenses. Features ======================== TELEPHONY • Set up calls through the company or via Softphone Mobile (One-Number function) • Flexible AnyDevice selection: In the mobile app, any end devices can be controlled. • Device selection between mobile app and desktop client is automatically synchronized • Call forwarding can be set to any phone numbers • Push notifications for missed calls SOFTPHONE MOBILE • Calling with Softphone Mobile under the office number from anywhere (One-Number function) • Hold/mute • Consultation/switch between calls • Transfer after accepting a call • DTMF tones • Loudspeaker and Bluetooth devices • Calling in WI-FI or mobile network (5G|4G|3G) • Transition between WI-FI and mobile network and between different WI-FI access points • Automatic reconnect in case of short network failures • Phone calls without callback procedure • Parallel ringing Softphone Mobile and Softphone Desktop (optional) PRESENCE • Adapt presence status • Set up call forwarding • Show co-workers' telephony and presence information • Set notes for colleagues • Switch voicemail on/off via presence profile • Widget for changing the presence status CHAT • Chat with colleagues and federation contacts • Push notification for inbound chat messages • Emojis • Send images via chat • Persistent chat: Chats started on the PC can be seamlessly continued using the app • Chat journal with full chat history CONTACTS • Personal contact list • Detailed view of all contact data • Contact search in the local address book • Contact search in linked applications (CRM, ERP etc.) and data bases • Caller ID for all contacts from linked applications MEETINGS • Create a meeting to initiate audio conferences • Direct dial-in to ongoing meetings or conferences • Participation in a meeting chat incl. active speaker-view during audio conferences • List of participants incl. media status • Access data • Participants can also be appointed moderator on the go • Push notifications for Meetings JOURNAL • Summary of full communication history • Search function • Summary of all phone calls, missed calls and voicemails • Start callback or chat • View & open faxes received • View & play voicemails • Push notifications for faxes and voicemails APPOINTMENTS • Complete overview of all appointments (Outlook or Notes appointments, reminders and XPhone meetings) • List of all reminders • Create reminders for calls and tasks • List of all active, planned and past meetings • Push notifications for reminders Requirements ======================== This app only works in combination with the following XPhone Connect licenses: • XPhone Connect Server • XPhone Connect Office Plus user licenses