DEWA vs SM Partner
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DEWA
This app offers an interactive digital platform with innovative services and features designed to enhance the experience for consumers, builders, suppliers, and students. It aims to create sustainable value for all users.
- Interactive digital platform
- Innovative services
- Elevated digital experience
- Sustainable value creation
- Designed for multiple user types
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DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students. The App creates an added sustainable value for all stakeholders.
SM Partner
This app connects businesses with customers seeking moving, home services, and insurance. It provides a platform to manage leads, accept jobs, communicate with clients, and optimize your online presence. Businesses can access a network of over 200 partners across the MENA region.
- Access high-quality leads
- Manage confirmed jobs
- Optimized online profile
- Real-time lead acceptance
- Direct customer communication
- Account and credit management
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ServiceMarket is the largest online marketplace in the Middle East that provides quotes and online bookings for moving, home services and insurance through an extensive network of more than 200 partners across the MENA region. As a ServiceMarket Partner you get access to high-quality leads and confirmed jobs at very cost-effective price plans. With ServiceMarket, you no longer need to pay for advertising or rely on word-of-mouth because we will do it all for you. Your company will get: • High-quality leads • Confirmed jobs • Online profile page that is search engine optimized and highlights your services as well as your customer reviews ServiceMarket Partner app will allow you to: • Manage all your leads in one place • Accept or reject leads in real time • Communicate with customers right away • Manage your account and credit • Reach the ServiceMarket team instantly
Screenshots
Verdict
The clearest difference is rating: SM Partner at 5.0 against DEWA's 4.6. SM Partner also leads on update cadence (weekly vs every 6 weeks) and iOS requirement (13.4 vs 16.0). DEWA's advantage is ratings volume (6.1K vs 2) and device support (5 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SM Partner holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: DEWA has 6.1K ratings behind it against 2, so its average is the more settled of the two.
DEWA ships an update every 6 weeks, SM Partner weekly. The most recent releases landed on September 22, 2026 and September 18, 2026 respectively.
| Parameter | DEWA | SM Partner |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (6.1K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 48.0% of reviews | — |
| Number of ratings | 6.1K — better | 2 |
| Update frequency | Every 6 weeks | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple TV, Apple Watch, Vision Pro — better | iPhone, iPod |
| Requires iOS | 16.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 216 MB | 48 MB |
| Age rating | 4+ | 4+ |
| Developer | Dubai Electricity & Water Authority | ServiceMarket |
Customer experience
DEWA
SM Partner
Bugs and requests
DEWA
Reported bugs
4 issues- Frequent app crashes
- Unreliable login and password recovery
- Inconsistent data and consumption tracking
- Compatibility issues with international payment methods
Requested features
4 requests- Ability to update personal and payment details
- Improved payment process
- Ability to easily add multiple accounts
- Access to monthly statements
SM Partner
Not enough reviews yet to summarise bugs or requests.
In-app purchases
DEWA
No in-app purchases
SM Partner
No in-app purchases
