Ask Mountain View Mobile vs SF311

Whether the issue is graffiti, a pothole or a request for information, you can be part of the solution by being City Hall’s eyes in the community. Identifying and reporting the issues you come across in your day helps make City Hall aware of important issues and helps them to be responsive to the needs of the community. •Just point, click and submit real-time information on issues •Attach a photograph to illustrate the problem •Assign the location of the issue or the software auto-assigns it for you City Staff will receive your case immediately and you can even use your iPhone to check on the status and receive messages from City Staff on your request as it is processed.

The Convenience of an App. The Support of a Real Person. Report potholes, graffiti, broken streetlights, and other non-emergency issues in San Francisco in seconds. Add a photo, and the app suggests the right category and fills in details like vehicle license plates, saving you time. Your report goes straight to the City departments for resolution. Built for Everyone Professionally translated by native speakers in English, Traditional Chinese, Spanish, Filipino, and Vietnamese. Meets WCAG accessibility standards. Never Alone Questions about your report or need to flag something the app doesn’t cover? Dial 311 from within San Francisco to speak with a real SF311 representative.