Mobily vs My etisalat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Mobily
Manage your mobile services, pay bills, and shop for new devices or plans. This app offers easy access to account information, subscription management, and customer support.
- Easy bill payments and recharges
- Shop for phones, SIMs, and fiber
- One-click subscription management
- Direct social media support
- Manage multiple lines under one account
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Take control of your Mobily products and services with the all new Mobily App. Updated to include a modern, clean and highly intuitive look and feel, Mobily App streamlines your account management experience giving you fast access to all your important account info and more. With new features and improvements added regularly you’ll be able to do more than ever before. Our great new features include: • Payments & Recharges Made Easy - Pay your bills and recharge easily using a variety of debit and credit cards through our smart and secure app; • Shopping on Demand - Get the latest smart phone, new line, sim, or fiber delivered right to you; • Simple Subscriptions - Find the best and latest offers on packages, services, and add-ons and quickly subscribe/unsubscribe with one click; • Delightfully Helpful Support - Talk to a real human through our social media support channels and sit back and relax whilst we take care of all your communication needs; • All Your Lines in One Place - Manage all your numbers under one account simply and securely. And many more to come.
My etisalat
Manage your mobile account with ease. Track usage, recharge your balance, pay bills, and access exclusive offers and services. Stay updated with regular improvements and new features.
- Track balance and usage
- Recharge and pay bills
- Redeem exclusive offers
- Access new services
- Regular updates
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Track your balance, recharge and pay your bills, redeem exclusive offers, gifts, and benefits, and enjoy new services from online shopping to banking. We’ll bring you regular updates for bug fixes, performance improvements, and new features.
Screenshots
Verdict
The clearest difference is review sentiment: Mobily at 93% against My etisalat's 27%. Mobily also leads on rating (4.8 vs 4.1) and ads (none vs shown). My etisalat's advantage is update cadence (weekly vs every 3 weeks). On price, ratings volume, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Mobily holds the better App Store score, 4.8 against 4.1. Both are backed by a comparable volume of ratings — 51K and 22K respectively. Written reviews point the same way: 93% of Mobily's written reviews are positive against 27% of My etisalat's.
Mobily ships an update every 3 weeks, My etisalat weekly. Both last shipped on November 5, 2026.
| Parameter | Mobily | My etisalat |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (51K ratings) — better | 4.1 (22K ratings) |
| Positive reviews | 92.7% of reviews — better | 27.5% of reviews |
| Number of ratings | 51K — better | 22K |
| Update frequency | Every 3 weeks | Weekly — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 — better | 16 |
| Further details — not scored | ||
| Size | 224 MB | 464 MB |
| Age rating | 4+ | 4+ |
| Developer | Mobily | Etisalat Egypt |
Customer experience
Mobily
My etisalat
User reviews
Mobily
From 51K App Store ratingsWhat we love
- 👍 Easy to use
- 👍 User-friendly
- 👍 Convenient features
- 👍 Quick and efficient
- 👍 Excellent service
Room to improve
- 🐛 Occasional crashes or bugs
- 🐛 Inconsistent payment processing
- 🐛 Inability to transfer SIM without visiting branch
- 🐛 Frequent disconnections or network issues
My etisalat
From 22K App Store ratingsWhat we love
- 👍 Reasonable and easy to use
- 🚀 Convenient to manage account
- 💡 Helpful for monitoring usage and renewal dates
Room to improve
- 🐛 Crashes frequently
- 🐛 Inconsistent behavior and data display
- 🔒 Security issues with account management
- 🔋 High data consumption
- 🤯 Poor customer service and unresolved issues
Bugs and requests
Mobily
Reported bugs
3 issues- Login issues and password reset problems
- Incompatibility with older devices
- Incorrect or missing information in the app
Requested features
4 requests- Automatic bill payment or credit card integration
- Offline payment options
- Improved multi-tasking and background functionality
- Enhanced UI/UX and navigation
My etisalat
Reported bugs
3 issues- App freezes during login process
- Incorrect data display for usage and balance
- Unexpected charges and deductions from account
Requested features
4 requests- Support for new iPhone screen sizes
- Add dark mode option
- Improve account management and balance tracking
- Better integration with international credit/debit cards
In-app purchases
Mobily
No in-app purchases
My etisalat
No in-app purchases
