ServiceM8 vs Formitize
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceM8
This app helps trade contractors and home service businesses manage jobs, clients, and staff efficiently. It digitizes workflows from scheduling and quoting to invoicing and payments, reducing paperwork and improving service delivery. Field staff can access all job details on their mobile devices, while office staff can manage operations online.
- Digital job cards
- Scheduling and dispatch
- Online quotes and invoicing
- Client communication tools
- Staff location tracking
- Mobile payments
- Digital forms and asset management
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ServiceM8 is job management software for trade contractors & home service businesses, such as plumbers, electricians, HVAC & refrigeration contractors, locksmiths, cleaners & gardeners — any kind of small business which manages jobs & staff in the field. ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments. You’ll cut paperwork, get more jobs done, provide amazing service & get paid faster. Field staff use the ServiceM8 app for iPhone & iPad. Office staff can access the ServiceM8 dashboard online via web browser on Mac or PC. Download the app & tap ‘Try Demo’ — no sign-up required. Who is ServiceM8 for? ServiceM8 is a simple, easy tool for contractors & field service businesses with a high-turnover of short jobs, ranging in size from sole operators up to 20 staff. Industries such as: • Plumbing • Electrical • Solar • HVAC & Refrigeration • Pest Control • Appliance Repair • Locksmithing & Security • Cleaning • Pool Care • Lawn Mowing & Gardening Businesses • IT • Property Maintenance • Fire Protection • Carpet & Flooring Job Management Software • Manage jobs from start to finish • Access all client & job details in the field • Ensure job quality & consistency with built-in checklists • Capture electronic signatures Communication & CRM • Email & text clients directly from the app • Save time with email & text templates • Send On-the-Way text messages to clients • Automate booking confirmations, reminders & follow-ups to clients Scheduling • View your schedule & job info, anywhere • See a real-time map view of staff & job locations • Dispatch jobs & urgent work, instantly • Receive push notifications about schedule changes Quoting & Invoicing • Generate professional PDF quotes, estimates & invoices on site • Email or text quotes & invoices to clients from the app • Clients can view quotes & pay invoices online Time tracking & Timesheets • Track travel time & time on site, for billing purposes • Track shift & break time, for payroll purposes • Export payroll time sheets to Xero or QuickBooks Online Mobile & Online Payments • Accept contactless payments with Tap to Pay on iPhone • No extra dongles, terminals or hardware needed — just your iPhone Digital Forms & Assets • Complete digital reports, procedures & certificates on site, through the app • Create custom forms for your business & industry • Catalogue client assets & view their service history Job History • Access a full history of work done for every client • Attach notes, photos, videos, emails & messages to jobs • Automatic back-up & secure cloud storage Accounting Integrations • Connect to Xero or QuickBooks Online • Sync invoices & payments from ServiceM8 • Streamline invoicing, payments & accounting Pricing • A range of monthly plans to suit your business & requirements • Plans bundle jobs, SMSs & add-ons into a single monthly price • No contracts, setup fees, or ‘per-user’ fees. • Unlimited users & storage • 14-day free trial Support • Free, 24/7 email & chat support • Self-serve Help Centre with articles & videos • Global network of ServiceM8 Partners offering setup services In-App Purchase Terms When you subscribe to a plan through the ServiceM8 app, payment will be charged to your Apple ID on a recurring monthly basis. Your monthly subscription will automatically renew unless you cancel at least 24 hours before the renewal date. You can manage your subscription in the ServiceM8 app in More > Settings > ServiceM8 Account. Any unused portion of your free trial is forfeited after purchase. Terms of Service: www.servicem8.com/terms-of-service Privacy Policy: www.servicem8.com/privacy-policy The ServiceM8 application uses background location. Continued use of GPS running in the background can decrease battery life.
Formitize
Create paperless digital forms for businesses with a drag-and-drop builder. Collect data offline, capture signatures, and integrate with other business modules like CRM and job scheduling. Offers industry-specific solutions for various sectors.
- Drag-and-drop form builder
- Offline form functionality
- Time and date stamping
- GPS location capture
- Signature collection
- CRM and job scheduling modules
- Industry-specific solutions
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Formitize leads the world in smart forms and mobile business solutions used globally by organizations of all sizes from small, sole traders through to Government agencies and many of the world’s largest corporations. Create paperless forms that work with or without connectivity with the simple to use drag and drop form builder. Collect the form information quickly, accurately and error free with all of the advanced features of the smart forms including Time and Date stamping, GPS location, Bar and QR code reading, Photos, Voice to Text, Intelligent Routing, Mandatory Fields, Automated Calculations, Onscreen Signature Collection, Database Lookup & Integration, Advanced Drawing Tool and so much more. But smart forms are just the beginning!! Other modules include CRM Customer Database, Job Scheduling, Job Management, Health & Safety, Document Management, Asset Management, Quoting & Invoicing, Webforms and more. Industries: More than two hundred industry specific solutions with smart digital forms have been developed for industries such as Pest Control, Building Inspection, Food Safety, Health & Safety, Environmental Monitoring, Fire Protection, Commercial Landscaping, Risk Assessments, Labour Hire, Facility Management, Field Sales & Services, Councils and Government Types of Forms and Reports: The types of forms are limited only to your imagination but include Auditing, Certification, Competitor Analysis, Compliance, Expense Management, Field Intelligence, Field Sales, Field Services, Hot Work Permits, Health & Safety Inspections, Invoice Management, Log Books, Monitoring, Mystery Shopping, Purchase Ordering, Quality Assurance, Reception Solutions, Risk Assessments, Security, Staff Appraisals, Surveys, Time Sheets, Vehicle Management, Agreements, Applications, Job Records, Data Collection, Work Orders, Sales Records
Screenshots
Verdict
The clearest difference is rating: ServiceM8 at 4.6 against Formitize's 4.0. ServiceM8 also leads on ratings volume (833 vs 2). Formitize's advantage is in-app purchases (none vs 4) and review sentiment (73% vs 65%). On price, update cadence, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. ServiceM8 sells 4 in-app purchases, starting at $8.99 per month. Formitize asks for nothing beyond the download.
ServiceM8 holds the better App Store score, 4.6 against 4.0. That said, the two scores are not equally well evidenced: ServiceM8 has 833 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 65% of ServiceM8's written reviews are positive against 73% of Formitize's, so the app with the better star average is not the one people write more warmly about.
ServiceM8 ships an update monthly, Formitize every 3 weeks. The most recent releases landed on October 19, 2026 and October 4, 2026 respectively.
| Parameter | ServiceM8 | Formitize |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (833 ratings) — better | 4.0 (2 ratings) |
| Positive reviews | 64.7% of reviews | 73.3% of reviews — better |
| Number of ratings | 833 — better | 2 |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 18.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 134 MB | 32 MB |
| Age rating | 4+ | 17+ |
| Developer | Eroldawn Pty Ltd | ATEBION PTY LTD |
Customer experience
ServiceM8
Formitize
Bugs and requests
ServiceM8
Reported bugs
5 issues- Syncing issues between mobile app and desktop
- Crashes when trying to open PDF files
- Calendar view reverting to old dates
- Inability to assign tasks to specific employees
- Payment processing problems
Requested features
6 requests- Ability to track equipment repairs
- Customizable invoice templates
- Improved routing and scheduling tools
- Automated monthly statements for clients
- Better integration with Android devices
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- More flexible job costing and margin tracking
Formitize
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceM8
- Lite1 Month trial$8.991 Month
- Starter$28.991 Month
- Growing$78.991 Month
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- Premium$149.991 Month
Formitize
No in-app purchases
Questions
Is ServiceM8 free?
Is Formitize free?
Which has better reviews, ServiceM8 or Formitize?
Do ServiceM8 or Formitize have ads?
Which is updated more often, ServiceM8 or Formitize?
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