ServiceM8 vs Taskrol
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceM8
This app helps trade contractors and home service businesses manage jobs, clients, and staff efficiently. It digitizes workflows from scheduling and quoting to invoicing and payments, reducing paperwork and improving service delivery. Field staff can access all job details on their mobile devices, while office staff can manage operations online.
- Digital job cards
- Scheduling and dispatch
- Online quotes and invoicing
- Client communication tools
- Staff location tracking
- Mobile payments
- Digital forms and asset management
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ServiceM8 is job management software for trade contractors & home service businesses, such as plumbers, electricians, HVAC & refrigeration contractors, locksmiths, cleaners & gardeners — any kind of small business which manages jobs & staff in the field. ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments. You’ll cut paperwork, get more jobs done, provide amazing service & get paid faster. Field staff use the ServiceM8 app for iPhone & iPad. Office staff can access the ServiceM8 dashboard online via web browser on Mac or PC. Download the app & tap ‘Try Demo’ — no sign-up required. Who is ServiceM8 for? ServiceM8 is a simple, easy tool for contractors & field service businesses with a high-turnover of short jobs, ranging in size from sole operators up to 20 staff. Industries such as: • Plumbing • Electrical • Solar • HVAC & Refrigeration • Pest Control • Appliance Repair • Locksmithing & Security • Cleaning • Pool Care • Lawn Mowing & Gardening Businesses • IT • Property Maintenance • Fire Protection • Carpet & Flooring Job Management Software • Manage jobs from start to finish • Access all client & job details in the field • Ensure job quality & consistency with built-in checklists • Capture electronic signatures Communication & CRM • Email & text clients directly from the app • Save time with email & text templates • Send On-the-Way text messages to clients • Automate booking confirmations, reminders & follow-ups to clients Scheduling • View your schedule & job info, anywhere • See a real-time map view of staff & job locations • Dispatch jobs & urgent work, instantly • Receive push notifications about schedule changes Quoting & Invoicing • Generate professional PDF quotes, estimates & invoices on site • Email or text quotes & invoices to clients from the app • Clients can view quotes & pay invoices online Time tracking & Timesheets • Track travel time & time on site, for billing purposes • Track shift & break time, for payroll purposes • Export payroll time sheets to Xero or QuickBooks Online Mobile & Online Payments • Accept contactless payments with Tap to Pay on iPhone • No extra dongles, terminals or hardware needed — just your iPhone Digital Forms & Assets • Complete digital reports, procedures & certificates on site, through the app • Create custom forms for your business & industry • Catalogue client assets & view their service history Job History • Access a full history of work done for every client • Attach notes, photos, videos, emails & messages to jobs • Automatic back-up & secure cloud storage Accounting Integrations • Connect to Xero or QuickBooks Online • Sync invoices & payments from ServiceM8 • Streamline invoicing, payments & accounting Pricing • A range of monthly plans to suit your business & requirements • Plans bundle jobs, SMSs & add-ons into a single monthly price • No contracts, setup fees, or ‘per-user’ fees. • Unlimited users & storage • 14-day free trial Support • Free, 24/7 email & chat support • Self-serve Help Centre with articles & videos • Global network of ServiceM8 Partners offering setup services In-App Purchase Terms When you subscribe to a plan through the ServiceM8 app, payment will be charged to your Apple ID on a recurring monthly basis. Your monthly subscription will automatically renew unless you cancel at least 24 hours before the renewal date. You can manage your subscription in the ServiceM8 app in More > Settings > ServiceM8 Account. Any unused portion of your free trial is forfeited after purchase. Terms of Service: www.servicem8.com/terms-of-service Privacy Policy: www.servicem8.com/privacy-policy The ServiceM8 application uses background location. Continued use of GPS running in the background can decrease battery life.
Taskrol
This field service CRM helps appliance repair companies manage jobs, customers, technicians, and invoices. It organizes daily operations, reduces errors, and keeps teams aligned for efficient service delivery.
- Job management
- Customer profiles
- Appliance service history
- Technician assignment
- Team management
- Invoices and payments
- Parts and inventory tracking
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Taskrol is a field service CRM built for appliance repair companies. Manage jobs, customers, technicians, invoices, parts, and repair history from one place. Keep daily operations organized, reduce missed details, and keep your service team aligned—in the shop and in the field. WHAT YOU CAN DO • Job management and scheduling • Customer profiles and appliance service history • Technician assignment and team management • Invoices, payments, and Tap to Pay on iPhone • Parts database, inventory, and shopping lists • Device manuals and repair documentation • Business activity overview and reports AI & COMMUNICATIONS • AI phone agent to help handle inbound calls and booking • AI-assisted invoice drafting with speech recognition • Built-in business calling and SMS with clients Taskrol is designed for appliance repair owners and service teams who need a practical CRM for real field work—not a generic office tool.
Screenshots
Verdict
The clearest difference is review sentiment: Taskrol at 100% against ServiceM8's 65%. Taskrol also leads on in-app purchases (none vs 4) and rating (5.0 vs 4.6). ServiceM8's advantage is ratings volume (857 vs 9). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. ServiceM8 sells 4 in-app purchases, starting at $8.99 per month. Taskrol asks for nothing beyond the download.
Taskrol holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: ServiceM8 has 857 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 65% of ServiceM8's written reviews are positive against 100% of Taskrol's.
ServiceM8 ships an update monthly, Taskrol every 9 days. Both last shipped on October 24, 2026.
| Parameter | ServiceM8 | Taskrol |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (857 ratings) | 5.0 (9 ratings) — better |
| Positive reviews | 64.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 857 — better | 9 |
| Update frequency | Monthly | Every 9 days — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 134 MB | 184 MB |
| Age rating | 4+ | 4+ |
| Developer | Eroldawn Pty Ltd | Kereon inc |
Customer experience
ServiceM8
Taskrol
Bugs and requests
ServiceM8
Reported bugs
5 issues- Syncing issues between mobile app and desktop
- Crashes when trying to open PDF files
- Calendar view reverting to old dates
- Inability to assign tasks to specific employees
- Payment processing problems
Requested features
6 requests- Ability to track equipment repairs
- Customizable invoice templates
- Improved routing and scheduling tools
- Automated monthly statements for clients
- Better integration with Android devices
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- More flexible job costing and margin tracking
Taskrol
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceM8
- Lite1 Month trial$8.991 Month
- Starter$28.991 Month
- Growing$78.991 Month
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- Premium$149.991 Month
Taskrol
No in-app purchases









