Comparison

myAlpha Mobile vs NBG Authenticator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myAlpha Mobile

Manage your banking on the go with this mobile app. Open new accounts, make payments, transfer funds, and manage your cards. Access account information and apply for loans directly from your phone.

Highlights
  • Open new bank accounts
  • Make bill and loan payments
  • Transfer funds domestically and internationally
  • Scan QR codes for e-commerce payments
  • Apply for consumer loans
  • Manage debit and credit cards
  • Update contact information online
Features
Read full description

Access e-Banking from your mobile phone! myAlpha Mobile was created for those of you that are always on the move, offering you the flexibility and autonomy you need to carry out your banking transactions from your mobile phone. Via myAlpha Mobile, you can also start banking with us or if you are already an existing Alpha Bank customer you can enroll to e-Banking. Do you want to open your first Alpha Bank account without visiting a branch? Now you can via myAlpha Mobile! Get an account, a debit card and e-Banking access in a few minutes, without having to visit a Branch. Do you need access to e-Banking? If you have an Alpha Bank account and an active Alpha Bank card, you can register to e-Banking online, at no cost. Download the application on your mobile phone, follow the steps, and get a Username and Password to connect to e-Banking from wherever it might suit you each time! Whether that is your computer or tablet via myAlpha Web, your mobile via myAlpha Mobile or even the telephone via myAlpha Phone, banking with Alpha Bank becomes simple! myAlpha Mobile for convenience and speed in your transactions!! Login using a 4-digit PIN, fingerprint or FaceID (for devices that support it), find out about your products, pay bills and send money wherever you wish in minutes, now even easier, activating Push Notifications on the mobile app, the most convenient way to approve your transactions! See what you can do via the app! Get information on: - the balance and activity of your products, as well as products that you hold in other Greek banks. - your tax deduction as well as your withdrawals and daily transfer limits - your Bonus Points via My Bonus Account Carry out transactions such as: - bills, credit cards and loans payments - transfers within Alpha Bank and remittances to accounts within Greece and abroad - e-commerce payments via QR Code scanning (IRIS Online Payments) - commission free direct transfers to and from your mobile contacts up to Euro 500 per day, using your mobile phone number or e-mail of your contact, via IRIS Online Payments Get online products, such as: - myAlpha Quick Loan, a consumer loan up to 5.000€ via your mobile phone, for your daily needs - Alpha Bank debit cards: Enter Bonus Mastercard, Enter Bonus Visa ,Enter Mastercard, Enter Visa You may also: - update your contact information online by uploading the necessary documents without having to visit a Branch - pay your bills even faster with Scan 2 Pay, even using your credit cards - manage your cards, such as temporarily block or unblock them for online or POS transactions, as well as, usage at ATMs, cancel, replace them or even request a new PIN to be sent via SMS - add your Alpha Bank cards to myAlpha Wallet, your digital wallet. - save your transactions on your device or e-mail yourself a copy upon completion - cancel any pending transactions that you no longer wish to carry out - get updates from the Bank in your Inbox Along with: - searching and tracking an Alpha Bank Branch, ATM or an Automated Payment System (APS) using maps and relevant route directions - contacting us anytime for your transactions or queries - getting familiar with the demo account We are listening! Our goal is to provide you with the best possible service levels. We listen to your suggestions and comments and are constantly updating the app with new features. You can contact us at ebankingsupport@alpha.gr

About

NBG Authenticator

Securely approve your online purchases with your cards. This app provides enhanced payment authentication, aligning with the latest EU security regulations for a safer online shopping experience.

Highlights
  • Approve online purchases
  • Enhanced payment authentication
  • PIN and fingerprint sign-in
  • Register NBG cards
  • Push notifications for approval
Features
Read full description

Discover a new secure way to shop online using your NBG cards! Now you can approve your online purchases with your cards using the new NBG Authenticator app. NBG Authenticator provides enhanced payment authentication when you make online purchases, in line with the latest EU security regulations. How it works: • sign in to the app by activating your PIN or fingerprint • register your NBG cards • each time you buy something from an e-shop with your cards, you’ll automatically receive a push notification to login to the app and approve or decline the purchase

Screenshots

myAlpha Mobile4 screens
NBG Authenticator4 screens

Verdict

The call

The clearest difference is rating: myAlpha Mobile at 4.7 against NBG Authenticator's 1.2. myAlpha Mobile also leads on ratings volume (1.3K vs 12) and review sentiment (23% vs 1%). NBG Authenticator's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

myAlpha Mobile holds the better App Store score, 4.7 against 1.2. That said, the two scores are not equally well evidenced: myAlpha Mobile has 1.3K ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 23% of myAlpha Mobile's written reviews are positive against 1% of NBG Authenticator's.

UpkeepUpdate frequency

myAlpha Mobile ships an update fortnightly, NBG Authenticator every 2 weeks. The most recent releases landed on October 2, 2026 and September 30, 2026 respectively.

Scorecard5 real differences · 5 level
myAlpha Mobile versus NBG Authenticator: the parameters behind the verdict, then further details
ParametermyAlpha MobileNBG Authenticator
PriceFreeFree
Rating4.7 (1.3K ratings) — better1.2 (12 ratings)
Positive reviews22.6% of reviews — better1.4% of reviews
Number of ratings1.3K — better12
Update frequencyFortnightlyEvery 2 weeks — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhoneiPhone, iPod — better
Requires iOS16.615.1 — better
Further details — not scored
Size426 MB38 MB
Age rating4+4+
DeveloperAlpha Bank A.E.National Bank Of Greece S.A.

Customer experience

myAlpha Mobile

All ratings1,346 ratings
Positive92.6%
Neutral2.7%
Negative4.7%
Written reviews84 reviews
Positive22.6%
Neutral8.3%
Negative69.0%

NBG Authenticator

All ratings12 ratings
Positive0.0%
Neutral8.3%
Negative91.7%
Written reviews71 reviews
Positive1.4%
Neutral4.2%
Negative94.4%

Bugs and requests

myAlpha Mobile

Reported bugs

4 issues
  • Login loop and OTP issues
  • App crashes on launch
  • Document upload failures
  • Connectivity problems

Requested features

4 requests
  • Expense categorization
  • Multiple account support
  • iPad version
  • Apple Pay integration

NBG Authenticator

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

myAlpha Mobile

No in-app purchases

None

NBG Authenticator

No in-app purchases

Questions

Is myAlpha Mobile free?
myAlpha Mobile is free to download, with no in-app purchases.
Is NBG Authenticator free?
NBG Authenticator is free to download, with no in-app purchases.
Which has better reviews, myAlpha Mobile or NBG Authenticator?
myAlpha Mobile is rated higher. myAlpha Mobile averages 4.7 out of 5 from 1.3K ratings, while NBG Authenticator averages 1.2 from 12 ratings.
Do myAlpha Mobile or NBG Authenticator have ads?
myAlpha Mobile shows ads; NBG Authenticator does not.
Which is updated more often, myAlpha Mobile or NBG Authenticator?
myAlpha Mobile ships an update fortnightly, and NBG Authenticator every 2 weeks. Most recently, myAlpha Mobile was updated on October 2, 2026 and NBG Authenticator on September 30, 2026.

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