Swiss Post vs Polytropic

Your Swiss Post. Simple, fast and anywhere. With the Post-App, you’ll always have our most important services at hand. You can track, manage or frank letters and parcels in just a few clicks, use the pick@home or My Post 24 services with ease and keep an overview of your postal transactions at all times – whether at home, in the office or on the go. Functions in detail: • My consignments: Never miss a delivery. You receive information about upcoming consignments via push notifications and can manage deliveries conveniently. • Code scanner: Scan or manually enter barcodes and QR codes. • ePost: Handle your mail digitally: receive letters, pay invoices, sign and return contracts, file and retrieve documents. All in one workflow, anytime and anywhere. • Track Postbuses live: Track timetable data and live positions of all PostBus vehicles in real time • Location and opening hours: Find branches, letter boxes and other services, including collection times and opening hours. • pick@home: Have parcels collected conveniently from your home or an address of your choice. • DigitalStamp: Frank letters and parcels easily and conveniently with your smartphone, anytime and anywhere, and calculate letter size using artificial intelligence. • My Post 24: Send or collect parcels and registered letters 24/7 at terminals (without a display). • Collection note: Missed a delivery? Scan QR code, extend collection period or plan second attempted delivery. • Support chat: Our chatbot and our customer service specialists will support you with your query directly in the app. • Languages: The app is available in German, French, Italian and English. • Feedback: Share your opinion and help to develop the app.

More than just an ordinary heat pump management tool, PolyConnect communicates directly with the POLYTROPIC Technicenter and allows the secure remote management of heat pumps: supervision, preventive maintenance and ease of maintenance. SIMPLIFIED IMPLEMENTATION A WiFi box is installed as standard inside all our Inverter PACs (marketed from 2022), and easily accessible. From 2023 an option 4G is available. All you have to do is connect the heat pump to the customer's WiFi network by scanning the machine's QR code, entering the network's security code and pressing the button on the WiFi box to pair. Or with 4G option, connection is immediate. REMOTE MANAGEMENT A real preventive maintenance tool, the information is transmitted to our TechniCenter which can then anticipate any problems remotely, access the parameters and adjust, optimize or even update the heat pump. The Modbus connection allows access to all the heat pump parameters and modification in "direct mode". PROACTIVITY Thanks to the feedback of error codes, the TechniCenter can remotely trigger an appropriate after-sales service procedure immediately, even before the user of the pool notices a possible problem or its consequences. EXPERT TIPS The TechniCenter is at your disposal for advice on the rational management of your pool fleet and possible energy savings . EFFICIENCY PolyConnect is linked to the POLYTROPIC TechniCenter and allows our technicians to visualize the entire fleet of heat pumps as well as the status of each machine. In the event of an error code, they can access the device settings via their secure interface to resolve the fault. No need to send a technician to the installation to see what the problem is, to collect simple information or to adjust the devices. POLYCONNECT IS A SECURE, FREE AND ERGONOMIC APPLICATION. It allows remote control of the heat pump via a smartphone or tablet thanks to an intuitive interface: status of the machine, water temperatures, outside temperature, operation of the filtration pump, heating setpoint temperature, choice of operating mode, alerts, programming of operating ranges... In order to ensure a complete follow-up, all the data of the heat pumps connected to PolyConnect are stored for 5 years: • the history of all alarms • internal sensor temperature probes • the operating time of compressors, pumps, etc. • user settings PolyConnect was developed by our internal services and all our servers are based in France (GDPR law respected). Thanks to a solid partnership PolyConnect is compatible with other equipment and offers the possibility of remotely managing water treatment with salt or chlorine via the mobile application, presenting the same functionality and history as for Polytropic heat pumps.