FactSet 2.0 (legacy) vs Refinitiv Eikon
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FactSet 2.0 (legacy)
Access real-time market data, news, and research for companies, funds, and indices. This legacy version is being retired and users should migrate to the newer FactSet 3.0 app.
- Real-time market information
- Company, fund, and index research
- Up-to-the-minute news
- Personalized company universe
- Mobile access
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*NOTE* The FactSet app is for subscribers to FactSet only! *This version of FactSet will be retired soon.* Please download our newest app "FactSet 3.0" on the app store here: https://apps.apple.com/us/app/factset-3-0/id1464041112 FactSet has been Transforming Information Into Intelligence for over 30 years, and is now doing so on the iPhone, iPod Touch, and iPad. FactSet allows you to access up to the minute market information, news, and research on the universe of companies, funds, and indices that are most important to you. To log into the app, enter your corporate email address or FactSet email ID. A temporary six-digit passcode will be sent to your email. If you're on your iPad, tap the link in the email. If the email is not on your iPad, simply enter the passcode on your iPad and tap the Log In button to activate FactSet for iPad. If you need assistance, please see Online Assistant page 20689, contact your FactSet Consultant, the Help Desk (877-FACTSET), or support@factset.com. We appreciate ratings/reviews from our clients, but for support issues or questions please contact the FactSet Help Desk or your Consultant.
Refinitiv Eikon
Access comprehensive financial data, market news, and research tools on the go. Monitor portfolios, receive custom alerts, and collaborate with colleagues through an intuitive interface. Requires an existing account.
- Market-moving news and Reuters exclusives
- Portfolio monitoring
- Custom alerts for data and news
- Eikon Messenger for collaboration
- Save news and research offline
- Natural language search
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Refinitiv Eikon – the most comprehensive, intuitive, and collaborative set of financial tools available! Discover the exceptional clarity and power of Refinitiv Eikon for iOS today. * Note, a Refinitiv Eikon account is required to access the app. Features: • Unrivaled market-moving news and Reuters exclusives • Quick and seamless list and portfolio monitoring • Comprehensive market summaries • Custom alerts for market data, news, research and more • Eikon Messenger • Ability to save news and research in Briefcase for availability in offline mode • Natural language search with Eikon Answers
Screenshots
Verdict
The clearest difference is rating: FactSet 2.0 (legacy) at 4.0 against Refinitiv Eikon's 2.3. Refinitiv Eikon's advantage is review sentiment (42% vs 31%) and iOS requirement (11.0 vs 14.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FactSet 2.0 (legacy) holds the better App Store score, 4.0 against 2.3. Both are backed by a comparable volume of ratings — 50 and 36 respectively. Written reviews complicate that: 31% of FactSet 2.0 (legacy)'s written reviews are positive against 42% of Refinitiv Eikon's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 22, 2026 and October 23, 2026 respectively.
| Parameter | FactSet 2.0 (legacy) | Refinitiv Eikon |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (50 ratings) — better | 2.3 (36 ratings) |
| Positive reviews | 30.9% of reviews | 42.0% of reviews — better |
| Number of ratings | 50 — better | 36 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 94 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | FactSet Research Systems, Inc. | Refinitiv |
Customer experience
FactSet 2.0 (legacy)
Refinitiv Eikon
User reviews
FactSet 2.0 (legacy)
From 50 App Store ratingsWhat we love
- 👍 Great data
- 👍 Good for on-the-go
- 👍 Pairs well with workstation
- 👍 Sleek UI (recent)
- 👍 Useful for tracking portfolios
Room to improve
- 🐛 Clunky and slow
- 🐛 Difficult to use
- 🐛 Outdated interface
- 🐛 Inferior to competitors
- 🐛 Less information than desktop
Refinitiv Eikon
From 36 App Store ratingsWhat we love
- 👍 Useful for professionals on the move
- 📊 Comprehensive market data
- 📰 Real-time news feeds
- 🔄 Syncs with desktop version
- 📱 Great for mobile users
Room to improve
- 🐛 Frequent crashes
- 🐌 Slow loading times
- ❌ Basic functionality not working
- 📉 Poor charting capabilities
- 🚫 Push notifications broken/spotty
Bugs and requests
FactSet 2.0 (legacy)
Reported bugs
14 issues- Cannot find watchlists made on desktop
- Cannot find internal research notes
- Event listening feature requires phone to remain unlocked
- Audio in events calendar does not work
- App crashes when opening
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- App crashes after update
- PDFs stop rendering properly
- App freezes and shuts off
- App spins and kicks out
- Research from email alert crashes app
- App crashes on startup
- App goes to background on iPad
- App won't swivel to landscape
- Half portfolio screen obscured by empty box
Requested features
6 requests- Set stock alerts directly from the app
- Simple price alerts
- More chart features (time frames)
- Rename portfolio groups through the app
- More customization
Show 1 moreShow fewer
- UI facelift
Refinitiv Eikon
Reported bugs
25 issues- Push notifications are broken/stopped working
- Sign in not working/login credentials not working
- Pages don't load/buttons don't work
- Transcript button does not work/works sporadically
- Randomly fails to load data
Show 20 moreShow fewer
- Cannot login at all
- Crashed after update
- Cannot type ':' character
- New upgrade crashes right after entering password
- Cannot receive notifications
- Charts and lists very slow or don't load at all
- Crash frequency makes app useless
- App crashes constantly
- Needs iPhone X support
- News feed not fully displayed on iPhone
- Unable to download/gets stuck
- Research tab doesn't work/error loading data
- Research does not match broker entitlements
- Favorites button gone after upgrade
- Font size cannot be adjusted
- Cannot modify home page
- Keeps crashing when signing in
- Messaging does not work
- App keeps crashing when opened
- Contact Us feature not working
Requested features
13 requests- Add ability to sort lists and portfolios by column
- Ability to pause/unpause alerts from within the app
- Access mp3 version of events from within the app
- Better charting capabilities
- Better news feed with ability to share to other Eikon users
Show 8 moreShow fewer
- Better layout for 'dashboard'-esque views
- More info on overview pages
- Add favourites list for fx pairs, bonds, and commodity quotes
- Improve news feed layout (e.g., like Flipboard)
- Add messenger functionality
- More technical indicators
- Ability to adjust font size for news
- Ability to create an account if one doesn't exist
In-app purchases
FactSet 2.0 (legacy)
No in-app purchases
Refinitiv Eikon
No in-app purchases
Questions
Is FactSet 2.0 (legacy) free?
Is Refinitiv Eikon free?
Which has better reviews, FactSet 2.0 (legacy) or Refinitiv Eikon?
Do FactSet 2.0 (legacy) or Refinitiv Eikon have ads?
Which is updated more often, FactSet 2.0 (legacy) or Refinitiv Eikon?
Other comparisons
