Supra eKEY vs ShowingSmart
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Supra eKEY
This app provides real estate professionals with secure and efficient access to properties. It allows for easy opening of keyboxes, customization of access, and access to valuable property information to enhance client service.
- Open keyboxes with PIN or biometrics
- Manage keybox settings and access hours
- Track keyboxes and view showing notifications
- Access MLS listing information offline
- Create and manage buyer profiles
- View property notes and agent contact info
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Use your phone as your lockbox key! The Supra eKEY app allows real estate professionals efficient, authorized access to listings. Open lockboxes easily using a PIN, biometrics. The eKEY app is part of the original Supra system and works alongside the SupraWEB tool. Use this app if your Association/MLS has not yet upgraded to Supra One. Are you looking for lockbox access with Supra Showings or Showing Management powered by BrokerBay? Search for Supra One in the App Store. The Supra eKEY app allows real estate professionals efficient, authorized access to properties for sale. Open lockboxes easily using a PIN, the phone’s biometric feature or the Apple Watch. The app also provides access to powerful information that opens the doors to a higher level of service for your clients. eKEY Basic Service provides the following features: • Obtain listing keys • Easily place lockboxes on properties • Keep track of lockboxes • View or change lockbox settings • Customize lockbox access hours, agent note, flyer, business card in lockbox • Sending showing notifications when showing starts and ends • Viewing showing details in app • View data at the door real-time property notes eKEY Professional Service provides all of the features in eKEY Basic plus: • Create data at the door real-time property notes • View MLS listing information even while offline • View agent roster contact information • Create and save buyer profiles • View hotsheet listings • View map and directions to listings at the tap of a button • Create and view list of buyers • Invite buyers to use the Supra Home Tour app for rating homes • Recommend listings for buyers to view and rate in Supra Home Tour app • View and compare buyer home ratings • View buyer feedback on properties and compare by buyer or listing The Supra eKEY app is designed for real estate professionals who belong to an association or MLS using the Supra system. Contact your association or MLS to subscribe to eKEY service or to upgrade from eKEY Basic to eKEY Professional. Search terms: Supra, supra key, supra ekey, lockbox access, supra real estate
ShowingSmart
Streamline property showing management with this intuitive tool. Designed by real estate agents, it offers efficient scheduling, feedback collection, and client presentation features. Integrates with MLS data and provides route optimization for tours.
- Property showing scheduling
- Feedback collection
- Client portal
- Route optimization
- MLS data integration
- Showing notifications
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ShowingSmart is an enhanced tool to improve scheduling and management of property showings. Designed by agents for agents to efficiently improve your business workflow for managing showings on your listings, scheduling appointments, gathering feedback, and presenting showing information to clients. •Turnkey Solution for managing showings on your listings •Sleek, user-friendly & intuitive interface no learning curve. •Build by agents for agents to improve business workflow •Dedicated call center works - 7 Days a Week •Build route optimization showing tours for buyers •Integrations with MLS data (Updated every 5 minutes) •Client Portal - Engagement for Buyers and Sellers •Showing notifications to owners and occupants
Screenshots
Verdict
The clearest difference is rating: ShowingSmart at 4.8 against Supra eKEY's 2.3. ShowingSmart also leads on monetization model (free vs subscription) and update cadence (fortnightly vs every 2 months). Supra eKEY's advantage is iOS requirement (12.0 vs 16.0). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ShowingSmart holds the better App Store score, 4.8 against 2.3. Both are backed by a comparable volume of ratings — 952 and 840 respectively. Written reviews complicate that: 14% of Supra eKEY's written reviews are positive against 12% of ShowingSmart's, so the app with the better star average is not the one people write more warmly about.
Supra eKEY ships an update every 2 months, ShowingSmart fortnightly. The most recent releases landed on September 18, 2026 and September 22, 2026 respectively.
| Parameter | Supra eKEY | ShowingSmart |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (952 ratings) | 4.8 (840 ratings) — better |
| Positive reviews | 13.8% of reviews — better | 12.0% of reviews |
| Number of ratings | 952 — better | 840 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone, iPod, Apple Watch — better | iPhone, iPad |
| Requires iOS | 12.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 47 MB | 72 MB |
| Age rating | 4+ | 4+ |
| Developer | Supra | Houston Association of Realtors® |
Customer experience
Supra eKEY
ShowingSmart
User reviews
Supra eKEY
From 952 App Store ratingsWhat we love
- 🚀 Works great
- 🔒 Secure app
- 👍 Convenient for agents
Room to improve
- 🐛 Frequent crashes and bugs
- 🔋 Drains battery quickly
- 💸 Expensive and predatory billing practices
- ⏱️ Slow and unreliable updates
- 🤖 Poor customer support
ShowingSmart
From 840 App Store ratingsWhat we love
- 👍 Good when it works
- 👍 Love iPhone access
- 👍 Good alerts work well
Room to improve
- 🐛 Glitches out often
- 🐛 Logs out frequently
- 🐛 Cannot log back in
- 🐛 App is very glitchy
- 🐛 More complicated than it should be
Bugs and requests
Supra eKEY
Reported bugs
4 issues- App freezes and crashes on latest iPhone models
- Bluetooth connectivity issues preventing access to lockboxes
- Payment screen glitches and inability to update billing info
- Inconsistent performance across different devices and OS versions
Requested features
4 requests- Automatic updates without user intervention
- Offline functionality for areas with no cell service
- Apple Watch complications support
- Improved UI and UX for programming lockboxes
ShowingSmart
Reported bugs
28 issues- App glitches out often
- Cannot login on app
- Incorrect email/password message
- Tour date rolls to next day
- Logs me out all the time
Show 23 moreShow fewer
- Doesn't recognize me as an agent
- Cannot log out and back in
- Says 'we are sorry' when trying to log out
- Cannot see listings through iOS
- Select 'Sign In' and nothing happens
- Different error codes or nothing happens when adding listing
- Feedback attempts not posted
- Everything is delayed
- Showings for current day show in archive/report
- App is very slow to refresh
- No manual refresh without relaunch
- Upcoming showings do not reliably appear
- Numbers on appointments are misleading
- Numbers of feedback do not match responses
- Missed appointments due to no notifications
- Does not accurately display number of showings
- Unable to schedule tour, goes to black screen
- Scheduled tour online doesn't show on app
- Quarter hour selection is irritating
- Listings are not updated
- App constantly says update available but no update exists
- App opens and spins
- App constantly crashes
Requested features
13 requests- Easier to log showings on own listings
- Fix tour date selection bug
- Implement auto sign-in feature
- Make tours auto-generate relative to showings
- Auto calendar integration with routes
Show 8 moreShow fewer
- Showings scheduled start at beginning of month
- Push notification settings
- FAQ section on app
- Filtering options and customization
- Implement way for requested showings to show on tours
- Sellers should see realtor and leave feedback
- Allow clients to confirm/propose new showing times
- Schedule inspections for more than an hour
In-app purchases
Supra eKEY
No in-app purchases
ShowingSmart
No in-app purchases








