Comparison

Supra eKEY vs Hatch Media

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Supra eKEY

This app provides real estate professionals with secure and efficient access to properties. It allows for easy opening of keyboxes, customization of access, and access to valuable property information to enhance client service.

Highlights
  • Open keyboxes with PIN or biometrics
  • Manage keybox settings and access hours
  • Track keyboxes and view showing notifications
  • Access MLS listing information offline
  • Create and manage buyer profiles
  • View property notes and agent contact info
Features
Read full description

Use your phone as your lockbox key! The Supra eKEY app allows real estate professionals efficient, authorized access to listings. Open lockboxes easily using a PIN, biometrics. The eKEY app is part of the original Supra system and works alongside the SupraWEB tool. Use this app if your Association/MLS has not yet upgraded to Supra One. Are you looking for lockbox access with Supra Showings or Showing Management powered by BrokerBay? Search for Supra One in the App Store. The Supra eKEY app allows real estate professionals efficient, authorized access to properties for sale. Open lockboxes easily using a PIN, the phone’s biometric feature or the Apple Watch. The app also provides access to powerful information that opens the doors to a higher level of service for your clients. eKEY Basic Service provides the following features: •  Obtain listing keys •  Easily place lockboxes on properties •  Keep track of lockboxes •  View or change lockbox settings •  Customize lockbox access hours, agent note, flyer, business card in lockbox •  Sending showing notifications when showing starts and ends •  Viewing showing details in app •  View data at the door real-time property notes eKEY Professional Service provides all of the features in eKEY Basic plus: •  Create data at the door real-time property notes •  View MLS listing information even while offline •  View agent roster contact information •  Create and save buyer profiles •  View hotsheet listings •  View map and directions to listings at the tap of a button •  Create and view list of buyers •  Invite buyers to use the Supra Home Tour app for rating homes •  Recommend listings for buyers to view and rate in Supra Home Tour app •  View and compare buyer home ratings •  View buyer feedback on properties and compare by buyer or listing The Supra eKEY app is designed for real estate professionals who belong to an association or MLS using the Supra system. Contact your association or MLS to subscribe to eKEY service or to upgrade from eKEY Basic to eKEY Professional. Search terms: Supra, supra key, supra ekey, lockbox access, supra real estate

About

Hatch Media

Features
Read full description

Hatch Media is your full service Real Estate media company. Property photography, cinematic videos, Matterport 3D tours, drone, virtual staging and more! Bring value to your listings and your brand by delivering high quality real estate media!

Screenshots

Supra eKEY4 screens
Hatch Media3 screens

Verdict

The call

The clearest difference is device support: Supra eKEY at 3 against Hatch Media's 1. Supra eKEY also leads on iOS requirement (12.0 vs 16.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Supra eKEY ships an update every 2 months, Hatch Media monthly. The most recent releases landed on September 27, 2026 and September 15, 2026 respectively.

Scorecard2 real differences · 8 level
Supra eKEY versus Hatch Media: the parameters behind the verdict, then further details
ParameterSupra eKEYHatch Media
PriceFreeFree
Rating2.3 (952 ratings) — better—
Positive reviews13.8% of reviews—
Number of ratings952 — better—
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscription—
DevicesiPhone, iPod, Apple Watch — betteriPhone
Requires iOS12.0 — better16.6
Further details — not scored
Size47 MB58 MB
Age rating4+4+
DeveloperSupraAryeo

Bugs and requests

Supra eKEY

Reported bugs

4 issues
  • App freezes and crashes on latest iPhone models
  • Bluetooth connectivity issues preventing access to lockboxes
  • Payment screen glitches and inability to update billing info
  • Inconsistent performance across different devices and OS versions

Requested features

4 requests
  • Automatic updates without user intervention
  • Offline functionality for areas with no cell service
  • Apple Watch complications support
  • Improved UI and UX for programming lockboxes

Hatch Media

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Supra eKEY

No in-app purchases

None

Hatch Media

No in-app purchases

Questions

Is Supra eKEY free?
Supra eKEY is free to download, with no in-app purchases.
Is Hatch Media free?
Hatch Media is free to download, with no in-app purchases.
Do Supra eKEY or Hatch Media have ads?
Neither Supra eKEY nor Hatch Media shows ads.
Which is updated more often, Supra eKEY or Hatch Media?
Supra eKEY ships an update every 2 months, and Hatch Media monthly. Most recently, Supra eKEY was updated on September 27, 2026 and Hatch Media on September 15, 2026.

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