Comparison

Wheely vs Elite Concierge

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Wheely

Request a premium, chauffeur-driven car for immediate travel or advance bookings. Enjoy a personalized, luxurious journey with experienced drivers and high-class vehicles. Ideal for business or leisure.

Highlights
  • On-demand and advance bookings
  • Class-leading Mercedes-Benz vehicles
  • Professional, experienced chauffeurs
  • Personalized journey preferences
  • Airport transfers with Meet & Greet
  • Multiple service levels (Business, First, XL)
  • 24/7 customer support
Features
Read full description

Request a chauffeur-driven, class-leading car on-demand or in advance for yourself or on behalf of others. "...a bespoke five star service for when Uber just won't cut it." British GQ “Wheely - a personalised chauffeur service that's more inconspicuous than a cab (definite cool points) and way less gauche than a limo, but just as luxurious.” ELLE UK “I tried Uber’s luxurious London competitor Wheely, and it made me think it's possible for money to buy happiness”. Business Insider UK CLASS-LEADING VEHICLES Settle back and relax in the quiet comfort of a discreetly coloured, impeccably maintained Mercedes-Benz E, S or V-Class - none over three years old. PROFESSIONAL CHAUFFEURS All Wheely chauffeurs are highly experienced and rigorously tested on local geography and driver etiquette. Trust them to get you there effortlessly and in class-leading comfort. PERSONALISED JOURNEYS Every journey is tailored to your tastes: music, temperature, route… your chauffeur will be happy to comply. You can even stream your favourite music from your phone. ON-DEMAND OR IN ADVANCE Wheely represents the next level of on-demand transportation. Download the app to request a car for immediate pick up, or schedule your journey in advance. BOOK FOR OTHERS The app allows you to request a chauffeur for yourself or on behalf of other passengers. RELIABLE AIRPORT TRANSFERS Fixed fares to and from local airports, with a ‘Meet & Greet’ service with name boards for arrivals. Business class now extends all the way to your final destination. 24/7 SUPPORT Our Support Team is always on hand to offer any help you need in-app or on the phone. THREE SERVICE LEVELS Business is our standard service that is anything but standard. First offers even higher levels of comfort. XL is ideal when you need space for more passengers, luggage, or both. APPEARANCES MATTER All chauffeurs take as much pride in their appearance as in their vehicles. For them, there is no such thing as a passenger running late: waiting as long as required is simply part of the job. BUSINESS ACCOUNTS Meeting a client at the airport, taking staff to a meeting, transporting delegates to an event… Wheely is reliable, flexible, and efficient, eliminating the time wasted on expense claims. Available in London, 
New York, Paris and Dubai.

About

Elite Concierge

This app serves members of an Elite loyalty program, offering a personal butler for 24/7 assistance. It provides travel guides for over 100 cities, exclusive hotel privileges, and a gourmet program with priority restaurant bookings and special offers.

Highlights
  • Personal butler service 24/7
  • Travel guides for 100+ cities
  • Exclusive hotel privileges
  • Priority restaurant bookings
  • Loyalty program with bonuses and discounts
  • Digital wallet for loyalty cards and documents
Features
Read full description

Приложение для участников программы лояльности уровня Elite. Персональный Butler сопровождает вас по каждому запросу 24/7. В приложении доступны: - Travel Guides по 100+ городам мира, события, избранные сервис-провайдеры, рекомендации амбассадоров клуба. - Travel Butler с привилегиями «preferred partner» в 1000+ лучших отелях по всему миру - Gourmet Butler - лидирующая программа лояльности у 400+ партнеров: Приоритетное бронирование в лучших ресторанах мира Рейтинги ресторанов и тематические подборки Привилегии у партнеров с повышенным накоплением бонусов и скидками до 20% Специальные предложения только для членов клуба Особое отношение и сервис высочайшего уровня - Карты лояльности, платежные карты, документы и контакты в личном кабинете

Screenshots

Wheely4 screens
Elite Concierge4 screens

Verdict

The call

The clearest difference is review sentiment: Wheely at 68% against Elite Concierge's 20%. Wheely also leads on rating (4.9 vs 3.0) and ratings volume (2.5K vs 2). Elite Concierge's advantage is monetization model (free vs paid) and iOS requirement (13.0 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Wheely holds the better App Store score, 4.9 against 3.0. That said, the two scores are not equally well evidenced: Wheely has 2.5K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 68% of Wheely's written reviews are positive against 20% of Elite Concierge's.

UpkeepUpdate frequency

Wheely ships an update every 2 weeks, Elite Concierge monthly. The most recent releases landed on October 13, 2026 and October 4, 2026 respectively.

Scorecard6 real differences · 4 level
Wheely versus Elite Concierge: the parameters behind the verdict, then further details
ParameterWheelyElite Concierge
PriceFreeFree
Rating4.9 (2.5K ratings) — better3.0 (2 ratings)
Positive reviews68.3% of reviews — better20.3% of reviews
Number of ratings2.5K — better2
Update frequencyEvery 2 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationPaidFree — better
DevicesiPhoneiPhone, iPod — better
Requires iOS18.013.0 — better
Further details — not scored
Size201 MB200 MB
Age rating4+17+
DeveloperWheely Technologies Ltd.CJSC PRIME CLUB

Customer experience

Wheely

All ratings2,541 ratings
Positive98.7%
Neutral0.3%
Negative1.0%
Written reviews221 reviews
Positive68.3%
Neutral2.3%
Negative29.4%

Elite Concierge

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews59 reviews
Positive20.3%
Neutral3.4%
Negative76.3%

Bugs and requests

Wheely

Reported bugs

2 issues
  • App crashes and freezes
  • Inaccurate booking information and charges

Requested features

4 requests
  • Ability to schedule recurring/multi-day bookings
  • Real-time flight tracking integration
  • In-app chat with drivers
  • Improved map accuracy and coverage

Elite Concierge

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Wheely

No in-app purchases

None

Elite Concierge

No in-app purchases

Questions

Is Wheely free?
Wheely is free to download, with no in-app purchases.
Is Elite Concierge free?
Elite Concierge is free to download, with no in-app purchases.
Which has better reviews, Wheely or Elite Concierge?
Wheely is rated higher. Wheely averages 4.9 out of 5 from 2.5K ratings, while Elite Concierge averages 3.0 from 2 ratings.
Do Wheely or Elite Concierge have ads?
Neither Wheely nor Elite Concierge shows ads.
Which is updated more often, Wheely or Elite Concierge?
Wheely ships an update every 2 weeks, and Elite Concierge monthly. Most recently, Wheely was updated on October 13, 2026 and Elite Concierge on October 4, 2026.

Other comparisons