SmartLink Control vs Visual Assistance
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SmartLink Control
This application provides mobile visualization for operating and displaying functions within a networked building automation environment. It connects to various common building systems and offers comfort functions like scene storage and presence simulation. It also supports media technology control via LAN, IR, or RS232.
- Control building automation systems
- Visualize system functions
- Connects to KNX, LON, Crestron, and more
- Scene storage and presence simulation
- Media technology control (LAN, IR, RS232)
- Sonos basic function control via UPnP
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Diese Applikation dient zur Steuerung des Coldewey Servers IB101, welcher für den Einsatz dieser Applikation unbedingt erforderlich ist. Primäres Einsatzgebiet ist die Gebäudeautomation. Der Server IB101 vernetzt verschiedene, in der Gebäudeautomation übliche Bussysteme. SmartLink Control ist eine mobile Visualisierung zur Bedienung und Anzeige verschiedener Funktionen in dieser vernetzten Umgebung. Vernetzt werden können die in der Gebäudetechnik üblichen Systeme: - KNX - LON - Crestron - Honeywell Einbruchmeldeanlagen - Telenot Einbruchmeldeanlagen - Beckhoff SPS (ADS) - Solar Log - Eltako - Philips Hue - Modbus TCP Komfortfunktionen wie Szenenspeicherung, Anwesenheitssimulation und Schaltuhr sind vorhanden. Ein weiterer Schwerpunkt ist die Steuerung von Medientechnik, welche z.B. im Heimkino oder in Konferenzräumen zu finden ist. Entsprechende Geräte können über LAN, IR oder RS232 gesteuert werden. Per UPnP lassen sich Sonos Grundfunktionen bedienen.
Visual Assistance
This app connects users with experts for real-time remote support. It allows for live video and audio sharing, photo capture, and interactive markings to aid in troubleshooting. Integrated chat with translation facilitates clear communication and information exchange.
- Live video and audio sharing
- Photo capture and sharing
- Live markings on images
- Chat and voice chat with translation
- Document display (technical drawings, etc.)
- Real-time expert support
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Work side by side with the experts of the W&H Information and Diagnostic Centre (IDC). Our service engineers digitally support you during troubleshooting as if they were directly on site – thanks to audio and video transmission in real time. Integrated chat functions and the display of technical documents or instructions facilitate the exchange of information. Benefit from fast support without waiting times, reduce downtime and increase your productivity – with Service Sight by Sight. Your possibilities with Visual Assistance: - Share your live view and audio with W&H experts - Take and share photos - Receive helpful live markings in pictures from our experts - Use chat or voice chat communication with automatic translation functions - Gain insight into documents such as technical drawings or circuit diagrams
Screenshots
Verdict
The clearest difference is iOS requirement: SmartLink Control at 9.0 against Visual Assistance's 11.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SmartLink Control ships an update every 3 months, Visual Assistance every 5 months. The most recent releases landed on October 7, 2026 and October 2, 2026 respectively.
| Parameter | SmartLink Control | Visual Assistance |
|---|---|---|
| Price | Free | Free |
| Rating | — | 5.0 (2 ratings) — better |
| Positive reviews | 60.0% of reviews | — |
| Number of ratings | — | 2 — better |
| Update frequency | Every 3 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 9.0 — better | 11.0 |
| Further details — not scored | ||
| Size | 19 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | Holger Boelts | Windmöller & Hölscher |
Customer experience
SmartLink Control
Visual Assistance
In-app purchases
SmartLink Control
No in-app purchases
Visual Assistance
No in-app purchases
Questions
Is SmartLink Control free?
Is Visual Assistance free?
Do SmartLink Control or Visual Assistance have ads?
Which is updated more often, SmartLink Control or Visual Assistance?
Other comparisons
