Comparison

BEA Mobile 東亞手機銀行 vs Chong Hing Mobile Banking

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BEA Mobile 東亞手機銀行

Manage your finances conveniently with this app. It allows you to browse insurance, pay bills, open time deposits, manage credit cards, and apply for loans. You can also update personal information and security settings.

Highlights
  • Insurance summary and purchase
  • Bill payments
  • Time deposit management
  • Credit card services
  • Loan applications
  • Limit and password updates
Features
Read full description

The new cutting-edge BEA Mobile Fulfil your financial needs with one app Protection at your fingertips - Browse your insurance summary to find the travel protection and personal accident coverage that meet your needs, and easily purchase plans to attain peace of mind Pay bills at ease - Settle your credit card, telecommunications, insurance and merchant bills in just a few steps Place time deposits in a flash - Instantly look up rates, open time deposits, make withdrawals and set maturity instructions from the app Get more from your BEA credit card - Apply for and activate a new card, set payment instructions, settle your balance, and browse card offers and rewards Simplified personal loan and mortgage applications - Just fill in a short application form and a specialist will be in touch to complete the process—it’s that easy! Update limits, passwords and personal information - Instantly change transaction and withdrawal limits - Reset your BEA Online password, ATM card PIN and phone banking PIN - Keep your email and address up to date Important note: To borrow or not to borrow? Borrow only if you can repay! Investment/foreign exchange involves risk. Issued by The Bank of East Asia, Limited

About

Chong Hing Mobile Banking

Manage your finances with an upgraded mobile banking experience. This app offers a simplified interface, remote account opening, and enhanced features for transfers, bill payments, and foreign currency exchange.

Highlights
  • Updated interface design with search
  • Remote account opening
  • Internet Banking activation with credit card
  • View credit card balance
  • Enhanced transfer services with payee registration
  • Bill payment services with scheduled payments
  • Foreign currency exchange and fixed deposit
Features
Read full description

Chong Hing Mobile Banking has been upgraded. With simple interface and comprehensive improvements to product functions, the upgrade design tailors customers ‘financial needs, providing customers with a smoother online financial management experience. 1.Updated interface design • Provide the Stylish and Simplified Interfaces for customer to select from • Add search function for customer to reach the desired features • Strengthen interface reminders to guide customer to complete entire transaction smoothly • "Save" function on completion page of financial transactions, for customer to view transaction record screenshots in photo album of mobile device 2.Other functions • Add remote account opening function for customer to open account online • New feature to activate Internet Banking services with credit card, allowing customers who only hold the Bank’s credit card to activate Internet Banking Services • New feature to view outstanding balance of credit card • New feature to amend Logon ID with Mobile Token authentication 3.Added types of account for overview • Add deposit, fixed deposit, loan, credit card and investment accounts in different tabs for overview • Provide shortcut keys for commonly used transactions • Enhance display of investment products • Provide dormant account reactivation service 4.Enhanced transfer services • Register payee during transfer transaction, no need to register again in the future • Provide“Another Instruction” option in Internet Banking Transaction Enquiry to facilitate multiple transfers • Activate Mobile Token service to conduct high-risk transactions to secure account safety • Provide transaction limit setting service • Provide FPS addressing service 5.New services for Bill Payment • Register commonly used bill payment merchant(s) to pay bills • Set up forward-dated payment instruction(s) to complete scheduled payment • Enquire registered merchant(s) in single list • View online payment record and track payment status 6.Foreign currency exchange and fixed deposit placement services • Add foreign currency exchange fixed deposit service • Selected customer can view preferential exchange rate and the amount saved on the foreign currency exchange transaction page • Enable sharing of favorable foreign exchange rates to friends 7.New interface for fund trading • Enhanced fund trading page • Optimise and integrate fund transaction information

Screenshots

BEA Mobile 東亞手機銀行4 screens
Chong Hing Mobile Banking4 screens

Verdict

The call

The clearest difference is rating: BEA Mobile 東亞手機銀行 at 4.7 against Chong Hing Mobile Banking's 2.8. BEA Mobile 東亞手機銀行 also leads on ratings volume (456 vs 4) and review sentiment (29% vs 10%). Chong Hing Mobile Banking's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BEA Mobile 東亞手機銀行 holds the better App Store score, 4.7 against 2.8. That said, the two scores are not equally well evidenced: BEA Mobile 東亞手機銀行 has 456 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 29% of BEA Mobile 東亞手機銀行's written reviews are positive against 10% of Chong Hing Mobile Banking's.

UpkeepUpdate frequency

BEA Mobile 東亞手機銀行 ships an update monthly, Chong Hing Mobile Banking every 3 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
BEA Mobile 東亞手機銀行 versus Chong Hing Mobile Banking: the parameters behind the verdict, then further details
ParameterBEA Mobile 東亞手機銀行Chong Hing Mobile Banking
PriceFreeFree
Rating4.7 (456 ratings) — better2.8 (4 ratings)
Positive reviews29.5% of reviews — better9.8% of reviews
Number of ratings456 — better4
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.114.0 — better
Further details — not scored
Size175 MB179 MB
Age rating4+4+
DeveloperThe Bank of East Asia, LimitedChong Hing Bank Limited

Customer experience

BEA Mobile 東亞手機銀行

All ratings454 ratings
Positive94.7%
Neutral1.8%
Negative3.5%
Written reviews78 reviews
Positive29.5%
Neutral9.0%
Negative61.5%

Chong Hing Mobile Banking

All ratings3 ratings
Positive33.3%
Neutral0.0%
Negative66.7%
Written reviews51 reviews
Positive9.8%
Neutral2.0%
Negative88.2%

Bugs and requests

BEA Mobile 東亞手機銀行

Reported bugs

114 issues
  • Screen turning white during content loading
  • App keeps showing system is under maintenance
  • App fails to download
  • Mortgage part unable to open
  • Credit card data read failure
Show 109 more
  • Inbox function loads for over a minute
  • Log on button is greyed out
  • iToken push notifications never arrive
  • QR code keeps expiring
  • App has no function about credit card
  • Credit card cannot be activated
  • Cannot add credit card to Apple Pay using the app
  • No way to show total spending for a period
  • ATM card not received after 2 months
  • Mortgage agent too lazy to follow up
  • Mobile app can't login due to system upgrade
  • System upgrade during business hours
  • App always crashes
  • Crashes during transfer
  • Crashes during cardless withdrawal
  • Wrong information of in-app bank statement
  • Unable to open the app after updated to iOS 15
  • App not stable
  • Hardly load e-statement
  • Doesn't always work
  • Sometimes can't even login with Face ID
  • Keeps showing "high usage and try again later"
  • Login screen freezes
  • User interface is horrifying
  • Need three extra steps to see balance
  • Cannot save or print statements
  • Keeps showing loading
  • Force update repeatedly shows error/unsuccessful message
  • App always crashes
  • Slowest and buggiest app
  • Rubbish design
  • User-unfriendly keyboard
  • Wrong information of bank statement
  • Unable to open after iOS 15
  • Pages stuck after updated to iOS 12.2
  • FaceID record lost after update
  • Onscreen keyboard for password has display issues
  • White screen appears during login
  • No biometric function after app update
  • Clumsy reauthentication process
  • Doesn't support iPhone 6
  • Cannot check e-statements
  • Requires filling in details again after update
  • No notifications for account movements
  • Slow performances after update
  • Can't make any transfer
  • Can't pay bill
  • Can't log out
  • Always asking to upgrade but no new version available
  • Keep asking to update to the latest version when it is already done
  • Cannot open, keeps asking to update
  • Cannot open app, asked to update but already did
  • Bad aesthetics, blurry graphics
  • Connection problem with mobile banking
  • Amount field allows alphabets
  • Activation part only works if you have a HK mobile number
  • Login screen missing username column on iPad
  • App jumps to main page when entering password
  • Loading page when switching biometric authentication
  • Doesn't display payees for bill payment
  • Login info doesn't work after update
  • Cannot login after upgrade
  • Risk Assessment is done but it still gives an error when trading
  • Account locked after three incorrect password attempts
  • Cannot input password
  • Cannot use app on iPhone 6
  • Frequent and non-stop updates
  • Slow opening the app
  • Slow response
  • Confusing user interface
  • App always logs out in less than 1 minute
  • Poor onboarding process
  • Handshake error
  • Fails to work after update
  • App leaves only info on one card after each update
  • Unable to see credit card info of all cards
  • Credit card activation took forever to load
  • No notifications for deposits or withdrawals
  • App requires update before use
  • Login info doesn't work after update
  • Cannot login after upgrade
  • Pages stuck after iOS 12.2 update
  • FaceID record lost after update
  • Onscreen keyboard for password has display issues
  • White screen appears during login
  • No biometric function after app update
  • Clumsy reauthentication process
  • Doesn't support iPhone 6
  • Cannot check e-statements
  • Requires filling in details again after update
  • No notifications for account movements
  • Slow performances after update
  • Can't make any transfer
  • Can't pay bill
  • Can't log out
  • Always asking to upgrade but no new version available
  • Keep asking to update to the latest version when it is already done
  • Cannot open, keeps asking to update
  • Cannot open app, asked to update but already did
  • Bad aesthetics, blurry graphics
  • Connection problem with mobile banking
  • Amount field allows alphabets
  • Activation part only works if you have a HK mobile number
  • Login screen missing username column on iPad
  • App jumps to main page when entering password
  • Loading page when switching biometric authentication
  • Doesn't display payees for bill payment
  • Login info doesn't work after update
  • Cannot login after upgrade

Requested features

30 requests
  • Make IPO application function available
  • Improve user-friendliness and mobile-centricity
  • Add facial recognition login
  • Improve mortgage section loading
  • Allow viewing credit card data
Show 25 more
  • Improve inbox loading speed
  • Add credit card functionality
  • Allow credit card activation
  • Enable adding credit card to Apple Pay
  • Show total spending for selected periods
  • Improve iToken push notifications
  • Simplify password requirements
  • Add notifications for deposits and withdrawals
  • Improve e-statement saving and printing
  • Improve bill payment payee display
  • Allow adding credit card to wallet
  • Fix username column display on iPad
  • Improve precious metals and forex trading interface
  • Allow users to choose when to update
  • Improve biometric authentication process
  • Add support for older iPhones
  • Improve UI and UX
  • Allow default view of more transactions
  • Add dark mode
  • Improve ATM locator to include other networks
  • Make app more artistic/modern color scheme
  • Allow overseas residents to use app
  • Allow entering only numbers in amount field
  • Improve security features
  • Add useful reminders for credit cards and bills

Chong Hing Mobile Banking

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

BEA Mobile 東亞手機銀行

No in-app purchases

None

Chong Hing Mobile Banking

No in-app purchases

Questions

Is BEA Mobile 東亞手機銀行 free?
BEA Mobile 東亞手機銀行 is free to download, with no in-app purchases.
Is Chong Hing Mobile Banking free?
Chong Hing Mobile Banking is free to download, with no in-app purchases.
Which has better reviews, BEA Mobile 東亞手機銀行 or Chong Hing Mobile Banking?
BEA Mobile 東亞手機銀行 is rated higher. BEA Mobile 東亞手機銀行 averages 4.7 out of 5 from 456 ratings, while Chong Hing Mobile Banking averages 2.8 from 4 ratings.
Do BEA Mobile 東亞手機銀行 or Chong Hing Mobile Banking have ads?
Neither BEA Mobile 東亞手機銀行 nor Chong Hing Mobile Banking shows ads.
Which is updated more often, BEA Mobile 東亞手機銀行 or Chong Hing Mobile Banking?
BEA Mobile 東亞手機銀行 ships an update monthly, and Chong Hing Mobile Banking every 3 weeks. Most recently, BEA Mobile 東亞手機銀行 was updated on October 23, 2026 and Chong Hing Mobile Banking on October 24, 2026.

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