Comparison

BEA Mobile 東亞手機銀行 vs BOCOM(HK)Mobile Banking

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BEA Mobile 東亞手機銀行

Manage your finances conveniently with this app. It allows you to browse insurance, pay bills, open time deposits, manage credit cards, and apply for loans. You can also update personal information and security settings.

Highlights
  • Insurance summary and purchase
  • Bill payments
  • Time deposit management
  • Credit card services
  • Loan applications
  • Limit and password updates
Features
Read full description

The new cutting-edge BEA Mobile Fulfil your financial needs with one app Protection at your fingertips - Browse your insurance summary to find the travel protection and personal accident coverage that meet your needs, and easily purchase plans to attain peace of mind Pay bills at ease - Settle your credit card, telecommunications, insurance and merchant bills in just a few steps Place time deposits in a flash - Instantly look up rates, open time deposits, make withdrawals and set maturity instructions from the app Get more from your BEA credit card - Apply for and activate a new card, set payment instructions, settle your balance, and browse card offers and rewards Simplified personal loan and mortgage applications - Just fill in a short application form and a specialist will be in touch to complete the process—it’s that easy! Update limits, passwords and personal information - Instantly change transaction and withdrawal limits - Reset your BEA Online password, ATM card PIN and phone banking PIN - Keep your email and address up to date Important note: To borrow or not to borrow? Borrow only if you can repay! Investment/foreign exchange involves risk. Issued by The Bank of East Asia, Limited

About

BOCOM(HK)Mobile Banking

Manage your finances remotely with this banking app. Open accounts, make payments, and access wealth management tools securely. Enjoy a streamlined banking experience with a new homepage and mobile token authentication.

Highlights
  • Remote account opening
  • Bill payments via FPS
  • Mobile token authentication
  • Wealth management tools
  • Account overview
  • Foreign exchange services
Features
Read full description

BOCOM(HK) Mobile Banking offers various financial functions, including payments, time deposit, foreign exchange, funds and bonds, to fulfill the unique needs of customers. Remote Account Opening Complete remote account opening to enjoy the comprehensive financial services without visiting any branches New Homepage Banking services and account overview at a glance, view and manage all your account at your fingertips Transfer & Payment Pay friends via FPS, pay bills with your accounts or credit cards for various merchants flexibly, in a secure and convenient way in 24 hours Mobile Token With Mobile Token or Biometric Authentication, authenticate your account and transactions safely without the physical Security Device for usage of Mobile Banking and Personal Internet Banking Wealth Management Various wealth management functions, and the latest investment Insights, enable you to capture investment opportunities Enjoy our brand-new Mobile Banking Services Now!

Screenshots

BEA Mobile 東亞手機銀行4 screens
BOCOM(HK)Mobile Banking4 screens

Verdict

The call

The clearest difference is rating: BEA Mobile 東亞手機銀行 at 4.8 against BOCOM(HK)Mobile Banking's 3.5. BEA Mobile 東亞手機銀行 also leads on ratings volume (468 vs 4). BOCOM(HK)Mobile Banking's advantage is monetization model (free vs free with in-app purchases). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BEA Mobile 東亞手機銀行 holds the better App Store score, 4.8 against 3.5. That said, the two scores are not equally well evidenced: BEA Mobile 東亞手機銀行 has 468 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 29% of BEA Mobile 東亞手機銀行's written reviews are positive against 34% of BOCOM(HK)Mobile Banking's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

BEA Mobile 東亞手機銀行 ships an update every 3 weeks, BOCOM(HK)Mobile Banking every 5 weeks. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
BEA Mobile 東亞手機銀行 versus BOCOM(HK)Mobile Banking: the parameters behind the verdict, then further details
ParameterBEA Mobile 東亞手機銀行BOCOM(HK)Mobile Banking
PriceFreeFree
Rating4.8 (468 ratings) — better3.5 (4 ratings)
Positive reviews29.5% of reviews34.4% of reviews — better
Number of ratings468 — better4
Update frequencyEvery 3 weeks — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.115.0 — better
Further details — not scored
Size175 MB171 MB
Age rating4+4+
DeveloperThe Bank of East Asia, LimitedBANK OF COMMUNICATIONS (HONG KONG) LIMITED

Customer experience

BEA Mobile 東亞手機銀行

All ratings459 ratings
Positive94.8%
Neutral1.7%
Negative3.5%
Written reviews78 reviews
Positive29.5%
Neutral9.0%
Negative61.5%

BOCOM(HK)Mobile Banking

All ratings4 ratings
Positive50.0%
Neutral25.0%
Negative25.0%
Written reviews32 reviews
Positive34.4%
Neutral6.3%
Negative59.4%

Bugs and requests

BEA Mobile 東亞手機銀行

Reported bugs

114 issues
  • Screen turning white during content loading
  • App keeps showing system is under maintenance
  • App fails to download
  • Mortgage part unable to open
  • Credit card data read failure
Show 109 more
  • Inbox function loads for over a minute
  • Log on button is greyed out
  • iToken push notifications never arrive
  • QR code keeps expiring
  • App has no function about credit card
  • Credit card cannot be activated
  • Cannot add credit card to Apple Pay using the app
  • No way to show total spending for a period
  • ATM card not received after 2 months
  • Mortgage agent too lazy to follow up
  • Mobile app can't login due to system upgrade
  • System upgrade during business hours
  • App always crashes
  • Crashes during transfer
  • Crashes during cardless withdrawal
  • Wrong information of in-app bank statement
  • Unable to open the app after updated to iOS 15
  • App not stable
  • Hardly load e-statement
  • Doesn't always work
  • Sometimes can't even login with Face ID
  • Keeps showing "high usage and try again later"
  • Login screen freezes
  • User interface is horrifying
  • Need three extra steps to see balance
  • Cannot save or print statements
  • Keeps showing loading
  • Force update repeatedly shows error/unsuccessful message
  • App always crashes
  • Slowest and buggiest app
  • Rubbish design
  • User-unfriendly keyboard
  • Wrong information of bank statement
  • Unable to open after iOS 15
  • Pages stuck after updated to iOS 12.2
  • FaceID record lost after update
  • Onscreen keyboard for password has display issues
  • White screen appears during login
  • No biometric function after app update
  • Clumsy reauthentication process
  • Doesn't support iPhone 6
  • Cannot check e-statements
  • Requires filling in details again after update
  • No notifications for account movements
  • Slow performances after update
  • Can't make any transfer
  • Can't pay bill
  • Can't log out
  • Always asking to upgrade but no new version available
  • Keep asking to update to the latest version when it is already done
  • Cannot open, keeps asking to update
  • Cannot open app, asked to update but already did
  • Bad aesthetics, blurry graphics
  • Connection problem with mobile banking
  • Amount field allows alphabets
  • Activation part only works if you have a HK mobile number
  • Login screen missing username column on iPad
  • App jumps to main page when entering password
  • Loading page when switching biometric authentication
  • Doesn't display payees for bill payment
  • Login info doesn't work after update
  • Cannot login after upgrade
  • Risk Assessment is done but it still gives an error when trading
  • Account locked after three incorrect password attempts
  • Cannot input password
  • Cannot use app on iPhone 6
  • Frequent and non-stop updates
  • Slow opening the app
  • Slow response
  • Confusing user interface
  • App always logs out in less than 1 minute
  • Poor onboarding process
  • Handshake error
  • Fails to work after update
  • App leaves only info on one card after each update
  • Unable to see credit card info of all cards
  • Credit card activation took forever to load
  • No notifications for deposits or withdrawals
  • App requires update before use
  • Login info doesn't work after update
  • Cannot login after upgrade
  • Pages stuck after iOS 12.2 update
  • FaceID record lost after update
  • Onscreen keyboard for password has display issues
  • White screen appears during login
  • No biometric function after app update
  • Clumsy reauthentication process
  • Doesn't support iPhone 6
  • Cannot check e-statements
  • Requires filling in details again after update
  • No notifications for account movements
  • Slow performances after update
  • Can't make any transfer
  • Can't pay bill
  • Can't log out
  • Always asking to upgrade but no new version available
  • Keep asking to update to the latest version when it is already done
  • Cannot open, keeps asking to update
  • Cannot open app, asked to update but already did
  • Bad aesthetics, blurry graphics
  • Connection problem with mobile banking
  • Amount field allows alphabets
  • Activation part only works if you have a HK mobile number
  • Login screen missing username column on iPad
  • App jumps to main page when entering password
  • Loading page when switching biometric authentication
  • Doesn't display payees for bill payment
  • Login info doesn't work after update
  • Cannot login after upgrade

Requested features

30 requests
  • Make IPO application function available
  • Improve user-friendliness and mobile-centricity
  • Add facial recognition login
  • Improve mortgage section loading
  • Allow viewing credit card data
Show 25 more
  • Improve inbox loading speed
  • Add credit card functionality
  • Allow credit card activation
  • Enable adding credit card to Apple Pay
  • Show total spending for selected periods
  • Improve iToken push notifications
  • Simplify password requirements
  • Add notifications for deposits and withdrawals
  • Improve e-statement saving and printing
  • Improve bill payment payee display
  • Allow adding credit card to wallet
  • Fix username column display on iPad
  • Improve precious metals and forex trading interface
  • Allow users to choose when to update
  • Improve biometric authentication process
  • Add support for older iPhones
  • Improve UI and UX
  • Allow default view of more transactions
  • Add dark mode
  • Improve ATM locator to include other networks
  • Make app more artistic/modern color scheme
  • Allow overseas residents to use app
  • Allow entering only numbers in amount field
  • Improve security features
  • Add useful reminders for credit cards and bills

BOCOM(HK)Mobile Banking

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

BEA Mobile 東亞手機銀行

No in-app purchases

None

BOCOM(HK)Mobile Banking

No in-app purchases

Questions

Is BEA Mobile 東亞手機銀行 free?
BEA Mobile 東亞手機銀行 is free to download, with no in-app purchases.
Is BOCOM(HK)Mobile Banking free?
BOCOM(HK)Mobile Banking is free to download, with no in-app purchases.
Which has better reviews, BEA Mobile 東亞手機銀行 or BOCOM(HK)Mobile Banking?
BEA Mobile 東亞手機銀行 is rated higher. BEA Mobile 東亞手機銀行 averages 4.8 out of 5 from 468 ratings, while BOCOM(HK)Mobile Banking averages 3.5 from 4 ratings.
Do BEA Mobile 東亞手機銀行 or BOCOM(HK)Mobile Banking have ads?
Neither BEA Mobile 東亞手機銀行 nor BOCOM(HK)Mobile Banking shows ads.
Which is updated more often, BEA Mobile 東亞手機銀行 or BOCOM(HK)Mobile Banking?
BEA Mobile 東亞手機銀行 ships an update every 3 weeks, and BOCOM(HK)Mobile Banking every 5 weeks. Most recently, BEA Mobile 東亞手機銀行 was updated on November 6, 2026 and BOCOM(HK)Mobile Banking on November 3, 2026.

Other comparisons