MyChart vs Bestmed

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: • Communicate with your care team. • Review test results, medications, immunization history, and other health information. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. • Schedule and manage appointments, including in-person visits and video visits. • Get price estimates for the cost of care. • View and pay your medical bills. • Securely share your medical record from anywhere with anyone who has Internet access. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. Select features are also available on Apple Watch. Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.org. Have feedback about the app? Email us at mychartsupport@epic.com.

The official mobile App for Bestmed Medical Scheme. This free app – specifically developed for Bestmed members – brings you convenient and easy access to your personal healthcare benefits and records. This includes information regarding but not limited to: • Membership policy Information • Personal statements • Correspondence with Bestmed • Your personal benefits • Key contact information • Savings balances • Tempo Wellness Programme It also provides you as a member with a range of useful and interactive tools that are consistently advancing. Info Feed: A list of all recent interactions between yourself and Bestmed. Including records of interactions with contact centre agents, recent statements, claims and pre-authorisations. Benefits & Savings: Easy to read information regarding your benefit and savings balances that are accessible to view in real-time. Policy Information: Information regarding your personal policy as well as the Scheme rules. Network Healthcare Provider Search: Using GPS location you are able to find family practitioners or specialists close to you. You are also able to search by area. Submit Claims: Capture invoices and receipts using your phone’s camera or upload them directly from your device storage, and submit them to Bestmed for seamless processing Savings refunds: Do you have a positive savings balance? You can process your own refunds of any claim shortfalls from your savings. Validated refunds will be automatically paid at our next payment run. Tempo Wellness Programme: You need a partner in our journey to emotional wellbeing, and this is the role that the Bestmed Tempo programme (and the team behind it) aims to fulfil. This Bestmed app is powered by the Holistic Insurance Platform Mobile Solution developed by 2Cana Solutions. www.bestmed.co.za www.healthip.co.za www.2cana.com