Comparison

My Records vs ServiceTrade

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Records

Provides employees with direct access to their HR information, including personal details, documents, benefits, and pay stubs, securely via mobile devices. Requires a subscription to HH2 Web Services and integration with specific Sage accounting systems.

Highlights
  • Employee personal information access
  • View employee documents
  • Check current and expired benefits
  • Access pay stubs
  • View emergency contacts
  • Secure username and password protection
Features
Read full description

HH2 HUMAN RESOURCES REQUIRES A SUBSCRIPTION TO HH2 WEB SERVICES AND FUNCTIONS EXCLUSIVELY WITH THE SAGE 300 CONSTRUCTION AND REAL ESTATE ACCOUNTING SYSTEM, FORMERLY TIMBERLINE OFFICE OR FOR SAGE 100 CONTRACTOR, FORMERLY MASTERBUILDER. Customer's website must also be on version 4.01.006 or higher. Give your employees direct access to all their critical HR information directly on iPod Touch, iPhone, and iPad devices. Using My Records, employees can obtain the following information: - Personal information on file, such as name, address, phone number, etc... - Employee documents, such as employee handbook, enrollment forms, resume, etc... - Current and expired benefits - Pay stubs - Listed emergency contacts This information is secured using a username and password to ensure each employee sees only their own information.

About

ServiceTrade

This app empowers commercial service technicians to manage jobs efficiently. It allows for detailed job information access, time tracking, media documentation of work, and seamless communication with the office. Streamline operations and enhance customer service.

Highlights
  • Access detailed job information
  • Record time spent on tasks
  • Document work with media
  • View asset service history
  • Scan and upload paperwork
  • Receive schedule updates
Features
Read full description

ServiceTrade is for commercial service contractors. Technicians use the ServiceTrade app to deliver more jobs, report better information, and connect with customers. With ServiceTrade, commercial service technicians can: - Access detailed job information - Record time spent preparing, in transit, and on site - Add pictures, videos, and audio memos that document your work - Report problems with pictures, videos, and audio memos - View asset service history - Scan and upload paperwork from the field - Receive schedule updates from the office ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork. With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.

Screenshots

My Records2 screens
ServiceTrade4 screens

Verdict

The call

The clearest difference is review sentiment: ServiceTrade at 62% against My Records's 0%. ServiceTrade also leads on rating (4.1 vs 2.1) and update cadence (weekly vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ServiceTrade holds the better App Store score, 4.1 against 2.1. That said, the two scores are not equally well evidenced: ServiceTrade has 587 ratings behind it against 60, so its average is the more settled of the two. Written reviews point the same way: 0% of My Records's written reviews are positive against 62% of ServiceTrade's.

UpkeepUpdate frequency

My Records ships an update monthly, ServiceTrade weekly. Both last shipped on October 23, 2026.

Scorecard5 real differences · 5 level
My Records versus ServiceTrade: the parameters behind the verdict, then further details
ParameterMy RecordsServiceTrade
PriceFreeFree
Rating2.1 (60 ratings)4.1 (587 ratings) — better
Positive reviews0.0% of reviews62.0% of reviews — better
Number of ratings60587 — better
Update frequencyMonthlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS26.015 — better
Further details — not scored
Size16 MB107 MB
Age rating4+4+
DeveloperDigital Business IntegrationServiceTrade, Inc.

Customer experience

My Records

All ratings55 ratings
Positive25.5%
Neutral10.9%
Negative63.6%
Written reviews15 reviews
Positive0.0%
Neutral13.3%
Negative86.7%

ServiceTrade

All ratings587 ratings
Positive77.3%
Neutral6.6%
Negative16.0%
Written reviews142 reviews
Positive62.0%
Neutral3.5%
Negative34.5%

Bugs and requests

My Records

Not enough reviews yet to summarise bugs or requests.

ServiceTrade

Reported bugs

4 issues
  • Disappearing notes and comments
  • Inability to upload photos and documents
  • Inconsistent job scheduling and updates
  • Repeated prompts for location permissions

Requested features

5 requests
  • Improved clock-in/out reliability
  • Seamless offline functionality
  • Customizable reporting and analytics
  • Integrated time tracking and payroll
  • Enhanced photo/attachment management

In-app purchases

None

My Records

No in-app purchases

None

ServiceTrade

No in-app purchases

Questions

Is My Records free?
My Records is free to download, with no in-app purchases.
Is ServiceTrade free?
ServiceTrade is free to download, with no in-app purchases.
Which has better reviews, My Records or ServiceTrade?
ServiceTrade is rated higher. My Records averages 2.1 out of 5 from 60 ratings, while ServiceTrade averages 4.1 from 587 ratings.
Do My Records or ServiceTrade have ads?
Neither My Records nor ServiceTrade shows ads.
Which is updated more often, My Records or ServiceTrade?
My Records ships an update monthly, and ServiceTrade weekly. Most recently, My Records was updated on October 23, 2026 and ServiceTrade on October 23, 2026.

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