My Records vs ServiceTrade
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Records
Provides employees with direct access to their HR information, including personal details, documents, benefits, and pay stubs, securely via mobile devices. Requires a subscription to HH2 Web Services and integration with specific Sage accounting systems.
- Employee personal information access
- View employee documents
- Check current and expired benefits
- Access pay stubs
- View emergency contacts
- Secure username and password protection
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HH2 HUMAN RESOURCES REQUIRES A SUBSCRIPTION TO HH2 WEB SERVICES AND FUNCTIONS EXCLUSIVELY WITH THE SAGE 300 CONSTRUCTION AND REAL ESTATE ACCOUNTING SYSTEM, FORMERLY TIMBERLINE OFFICE OR FOR SAGE 100 CONTRACTOR, FORMERLY MASTERBUILDER. Customer's website must also be on version 4.01.006 or higher. Give your employees direct access to all their critical HR information directly on iPod Touch, iPhone, and iPad devices. Using My Records, employees can obtain the following information: - Personal information on file, such as name, address, phone number, etc... - Employee documents, such as employee handbook, enrollment forms, resume, etc... - Current and expired benefits - Pay stubs - Listed emergency contacts This information is secured using a username and password to ensure each employee sees only their own information.
ServiceTrade
This app empowers commercial service technicians to manage jobs efficiently. It allows for detailed job information access, time tracking, media documentation of work, and seamless communication with the office. Streamline operations and enhance customer service.
- Access detailed job information
- Record time spent on tasks
- Document work with media
- View asset service history
- Scan and upload paperwork
- Receive schedule updates
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ServiceTrade is for commercial service contractors. Technicians use the ServiceTrade app to deliver more jobs, report better information, and connect with customers. With ServiceTrade, commercial service technicians can: - Access detailed job information - Record time spent preparing, in transit, and on site - Add pictures, videos, and audio memos that document your work - Report problems with pictures, videos, and audio memos - View asset service history - Scan and upload paperwork from the field - Receive schedule updates from the office ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork. With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.
Screenshots
Verdict
The clearest difference is review sentiment: ServiceTrade at 62% against My Records's 0%. ServiceTrade also leads on rating (4.1 vs 2.1) and update cadence (weekly vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ServiceTrade holds the better App Store score, 4.1 against 2.1. That said, the two scores are not equally well evidenced: ServiceTrade has 587 ratings behind it against 60, so its average is the more settled of the two. Written reviews point the same way: 0% of My Records's written reviews are positive against 62% of ServiceTrade's.
My Records ships an update monthly, ServiceTrade weekly. Both last shipped on October 23, 2026.
| Parameter | My Records | ServiceTrade |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (60 ratings) | 4.1 (587 ratings) — better |
| Positive reviews | 0.0% of reviews | 62.0% of reviews — better |
| Number of ratings | 60 | 587 — better |
| Update frequency | Monthly | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 26.0 | 15 — better |
| Further details — not scored | ||
| Size | 16 MB | 107 MB |
| Age rating | 4+ | 4+ |
| Developer | Digital Business Integration | ServiceTrade, Inc. |
Customer experience
My Records
ServiceTrade
Bugs and requests
My Records
Not enough reviews yet to summarise bugs or requests.
ServiceTrade
Reported bugs
4 issues- Disappearing notes and comments
- Inability to upload photos and documents
- Inconsistent job scheduling and updates
- Repeated prompts for location permissions
Requested features
5 requests- Improved clock-in/out reliability
- Seamless offline functionality
- Customizable reporting and analytics
- Integrated time tracking and payroll
- Enhanced photo/attachment management
In-app purchases
My Records
No in-app purchases
ServiceTrade
No in-app purchases
Questions
Is My Records free?
Is ServiceTrade free?
Which has better reviews, My Records or ServiceTrade?
Do My Records or ServiceTrade have ads?
Which is updated more often, My Records or ServiceTrade?
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