Comparison

Entrust Identity vs FortiToken Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Entrust Identity

This app delivers strong identity credentials for employees and consumers, offering authentication and transaction verification. It also provides advanced password reset capabilities for employees, simplifying IT management and enhancing security.

Highlights
  • Strong identity credential delivery
  • Authentication and transaction verification
  • Advanced employee password reset
  • One-time passcode soft token
  • Transaction confirmation
  • Employee self-service password management
Read full description

The Entrust Identity mobile application is the new Entrust mobile platform for delivering strong identity credentials to both employee and consumer users. With this version of the application, users will continue to benefit from the authentication and transaction verification capabilities that replace hardware tokens, while adding advanced password reset capabilities for employee use cases. One Application, Multiple Uses The Entrust Identity application allows you to create identities and activate unique one time passcode soft token applications for use with different organizations that use the Entrust Identity IAM platforms for strong authentication. Verify Transactions Protect yourself when initiating any type of online transaction such as account login, financial transactions, etc by receiving confirmation of your transactions right to your mobile application. Confirm the details and enter your secure, one time passcode to complete the transaction. Manage Employee Passwords When password reset and unlock management becomes a burden for an IT department, allowing employees to manage their passwords right from this mobile application improves the experience for everyone. Employees will use the same strong credential they would when managing passwords through web portals to simplify the process – without compromising security. Entrust combines security with usability for millions of customers across the globe. For more information on Entrust and the Entrust Identity mobile applications please see: Information on Entrust: www.entrust.com Information on Entrust Identity Mobile: https://www.entrust.com/resources/identity-and-access-management/support/entrust-identity-app

About

FortiToken Mobile

This app generates one-time passwords (OTPs) for secure authentication. It supports event-based and time-based OTPs, acting as a client for back-end validation servers. The application prioritizes user privacy and control, requiring explicit permissions for any data access.

Highlights
  • Event-based OTP generation
  • Time-based OTP generation
  • OATH compliant
  • QR code scanning for activation
  • TouchID/FaceID for app security
  • Push notifications
Features
Read full description

FortiToken Mobile is an OATH compliant, event-based and time-based One Time Password (OTP) generator application for the mobile device. It is the client component of Fortinet’s highly secure, simple to use and administer, and extremely cost effective solution for meeting your strong authentication needs. You will need to use FortiOS or FortiAuthenticator as the back-end validation server. Requires iOS 12 or later. Compatible with iPhone, iPad, and iPod touch. Privacy and Control: FortiToken Mobile cannot change settings on your phone, take pictures or video, record or transmit audio, nor can it read or send emails. Further, it cannot see your browser history, and it requires your permission to send you notifications or to change any settings. And, FortiToken Mobile cannot remotely wipe your phone. Any visibility FortiToken Mobile requires is to verify your OS version to determine app version compatibility. Sensitive information, such as Email Address or Token seeds may be entered during manual installation of FortiToken tokens, 3rd Party tokens, and Token Transfer. While FortiToken Mobile cannot change any settings without your permission, the following permissions are relevant to FortiToken Mobile operations: • Access to camera for scanning QR codes for easy token activation • TouchID/FaceID: used for app security, respectively. • Access to the Internet for communication to activate tokens and receive push notifications • "Send Feedback by Email", to automatically populate the "Sender" field • Internally share files between applications to prepare an attachment to be sent by email for "Send Feedback by Email" • FortiToken must keep the phone awake while it is upgrading the internal database to avoid data corruption. By downloading and Installing FortiToken Mobile, I agree with all terms stated above.

Screenshots

Entrust Identity4 screens
FortiToken Mobile4 screens

Verdict

The call

The clearest difference is rating: FortiToken Mobile at 2.9 against Entrust Identity's 2.4. FortiToken Mobile also leads on review sentiment (32% vs 14%) and iOS requirement (12.0 vs 16.0). Entrust Identity's advantage is in-app purchases (none vs 2). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. FortiToken Mobile sells 2 one-off in-app purchases. Entrust Identity asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

FortiToken Mobile holds the better App Store score, 2.9 against 2.4. Both are backed by a comparable volume of ratings — 246 and 120 respectively. Written reviews point the same way: 14% of Entrust Identity's written reviews are positive against 32% of FortiToken Mobile's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 24, 2026 and September 26, 2026 respectively.

Scorecard5 real differences · 5 level
Entrust Identity versus FortiToken Mobile: the parameters behind the verdict, then further details
ParameterEntrust IdentityFortiToken Mobile
PriceFreeFree
Rating2.4 (246 ratings)2.9 (120 ratings) — better
Positive reviews14.4% of reviews32.3% of reviews — better
Number of ratings246 — better120
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.012.0 — better
Further details — not scored
Size73 MB14 MB
Age rating4++4
DeveloperEntrustFortinet

Customer experience

Entrust Identity

All ratings246 ratings
Positive30.1%
Neutral8.9%
Negative61.0%
Written reviews194 reviews
Positive14.4%
Neutral9.8%
Negative75.8%

FortiToken Mobile

All ratings120 ratings
Positive40.8%
Neutral13.3%
Negative45.8%
Written reviews161 reviews
Positive32.3%
Neutral15.5%
Negative52.2%

User reviews

Entrust Identity

From 246 App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure authentication
  • 👍 Convenient for multiple identities

Room to improve

  • 🐛 Stability issues and crashes
  • 🔍 Unreliable performance
  • 🤯 Confusing user experience
  • 🔑 Problematic PIN/passcode handling
  • 🔌 Compatibility problems with newer devices/OS

FortiToken Mobile

From 120 App Store ratings

What we love

  • ✅ Core functionality works reliably when stable
  • 🔒 Provides effective two-factor authentication
  • 👍 Simple and easy to use interface
  • ⚡ Quick token generation
  • 🎯 Does exactly what it's designed to do

Room to improve

  • 🐛 Critical crash issue after May 2025 update
  • 🐛 Push notification approval buttons frequently unresponsive
  • 😤 Forced proprietary app instead of standard TOTP
  • 📱 No Apple Watch support
  • 🎨 Dated and unattractive UI design

Bugs and requests

Entrust Identity

Reported bugs

5 issues
  • Incorrect security codes displayed
  • Identities disappearing without warning
  • Numeric keypad issues during setup
  • Freezing and unresponsiveness
  • Compatibility problems with iOS 16 and newer

Requested features

5 requests
  • Dark mode option
  • Apple Watch support
  • Backup and transfer options for identities
  • Improved notification handling
  • Biometric authentication support (Face ID, Touch ID)

FortiToken Mobile

Reported bugs

11 issues
  • App crashes immediately on launch after May 2025 update
  • Push notification Approve/Deny buttons hang and don't respond
  • QR code scanner fails to capture or focus properly
  • Camera permission granted but no capture box appears
  • App crashes on first open then works on second attempt
Show 6 more
  • Tokens go out of sync requiring re-pairing
  • Push notifications fail to work entirely
  • iOS 26 push notification dialog doesn't appear
  • App freezes when push notifications arrive
  • macOS M2 compatibility issues
  • JSON error when activating tokens

Requested features

9 requests
  • Apple Watch app with push approval capability
  • Support for standard TOTP/HOTP authentication
  • Tap-to-copy token feature instead of long-press
  • Home screen widget for quick access
  • Larger hit box for eye icon
Show 4 more
  • Search functionality for multiple tokens
  • macOS app support
  • Improved QR code scanning with better focus
  • Simplified PIN/password authentication flow

In-app purchases

None

Entrust Identity

No in-app purchases

2 purchases

FortiToken Mobile

One-time2
  • 5 tokens$499.00
  • 10 tokens$959.00

Questions

Is Entrust Identity free?
Entrust Identity is free to download, with no in-app purchases.
Is FortiToken Mobile free?
FortiToken Mobile is free to download, with in-app purchases available.
Which has better reviews, Entrust Identity or FortiToken Mobile?
FortiToken Mobile is rated higher. Entrust Identity averages 2.4 out of 5 from 246 ratings, while FortiToken Mobile averages 2.9 from 120 ratings.
Do Entrust Identity or FortiToken Mobile have ads?
Neither Entrust Identity nor FortiToken Mobile shows ads.
Which is updated more often, Entrust Identity or FortiToken Mobile?
Entrust Identity ships an update every 2 months, and FortiToken Mobile every 2 months. Most recently, Entrust Identity was updated on September 24, 2026 and FortiToken Mobile on September 26, 2026.

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