Pyrus · Team Communication vs Naumen SMP

Pyrus is the team communication tool for your entire business. It incorporates real-time messaging, task delegation, and approval flows. Finally, all your tasks and conversations are in one easy-to-use interface. - Communicate: every task is a message thread working towards a specific goal. - Delegate: every task has a single person responsible for it at any given moment. - Organize: hide a task from your inbox when you don’t need to act, or snooze it when you want a friendly reminder later. - Track: a powerful search capability makes it easy to find the details you need. - Anywhere: Pyrus syncs seamlessly across all your devices and even works offline. FEATURE HIGHLIGHTS - Swipe right to hide a task from your inbox and stand by, swipe left to archive it and mark it as complete. - Forward any email to x@pyrus.com to turn it into a task. - Attach documents, photos, or files from cloud storage like Box, Dropbox, and Google Drive. - Use subtasks to split a large task into a list of action items. - Get a notification whenever your action or input is requested. - Share images and documents from other apps. Pyrus is free to use for an unlimited number of people, offering upgradeable plans for extended usage, increased storage, unlimited API calls, and custom data access policies. - Login with your G+ account - Invite colleagues from Address Book - Work with outsourcers and subcontractors. *** Notifications - Badge on app icon shows the number of unread tasks in your Inbox - You receive push notification when something important happens with your tasks in Pyrus Pyrus works offline and seamlessly syncs in background. No frozen UI, no duplicates.

Work from anywhere with Service Management Platform by Naumen. Work with requests, solve tasks, participate in approvals, receive notifications from your mobile phone, and our application will adapt to your processes and goals. For support service and field engineers — Register requests and work with them from your smartphone screen — Change status, a responsible employee and other parameters — Add files, comments, and photos with your camera phone — Build the route to the client address and service objects using geolocation — Monitor and inventory your equipment using barcode scanner — Fix work time records — Get push notifications for all important events — Use full text search on requests, and other useful materials For managers — Control the workload of your teams — Initiate new tasks — Participate in approvals, comment your decisions — Subscribe to requests from key customers to keep everything under control For users — Create requests and follow their status — Check information details via comments — Use the knowledge base — Leave feedback Adaptability of processes Adaptation to specific business tasks. Enabling new processes and editing the current ones. Easy configuration Adding objects, configuring the interface and other parameters without programming. Access to information without Internet View previously opened cards. Adding comments and running some event actions even offline. Multiple accounts Quick switch from the app to accounts of other external IT-systems. ____________________________ Naumen SMP app is everything you need to proper work with requests and tasks on your smartphone screen! The application requires access to the server Naumen Service Management Platform with the module "Mobile client". The recommended server version is 4.11.0.7 or higher.