Motel One vs Westbahn
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Motel One
This app serves as a personal travel companion for hotel bookings, offering exclusive benefits like a 10% discount on all bookings. It allows users to discover deals, find last-minute rooms, manage reservations, and utilize mobile check-in and room key features for a seamless experience.
- 10% member discount on bookings
- Exclusive beOne deals
- Find last available rooms
- Manage reservations
- Quick Check-in
- Mobile Key functionality
- Hotel search and route planner
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New: Save 10% every night with the beOne App Switch on beOne! With the beOne App, you have over 100 Motel One and The Cloud One hotels worldwide right in your pocket. As part of our free beOne membership programme, the app offers you a personal travel companion with numerous exclusive benefits: always save 10% on your booking, discover the latest beOne deals, find the last available rooms, manage reservations even faster, cancel free of charge until 6 pm* and carry out the Quick Check-in process directly in the app and save time at check-in. With the Mobile Key functionality, you can also use the app as a room key for many of our hotels. Moreover, the beOne app provides information about individual hotels as well as news and travel inspiration from the Motel One universe. Thanks to the personalized "My Home" view, you have all relevant information about your next booked trip ready at a glance. Here's what awaits you: 1. Always save 10% as a beOne member when booking via the beOne app or the Motel One website 2. Receive beOne Deals: Save up to 30%, with new offers all the time 3. Book the last available rooms 4. Free cancellation until 6 PM* 5. Book without a credit card* 6. Verified hotel reviews 7. All information about our hotels and rooms 8. Hotel search and route planner 9. Travel tips for your trip with our Travel Compass 10. Personalized “My Home” area with all info about your trip 11. All reservations at a glance 12. Easily manage reservations 13. Book even faster with "One-Click Booking" 14. Save your reservations in Wallet 15. Check in even faster with our “Quick Check-in” process 16. Open your room door with our “Mobile Key” functionality 17. Receive push notifications for trip planning *Does not apply during trade fairs and events. For 25 years, Motel One has stood for affordable luxury in prime locations – in countless European cities. With stylish design, high-quality furnishings, and an atmosphere that invites you to relax and unwind, every stay becomes a special experience – designed for you! At The Cloud One Hotels, it’s more than just an overnight stay – it’s about immersing yourself in the spirit of the city, inspired by the stories and character of the neighborhood. Each hotel reflects the unique vibe of its surroundings – authentic, individual, and always with a touch of urban charm. You can book both brands – Motel One and The Cloud One – conveniently via the beOne App and enjoy an exclusive 10% discount as a beOne Member. Become a beOne Member now and start enjoying the benefits – anytime, anywhere, every time you book. Sign up at motel-one.com/beOne
Westbahn
Easily book train tickets on the go and manage all your travel details. Find the cheapest fares, view current and past tickets, and check in to your journey to earn rewards for future purchases.
- Book train tickets on the go
- Manage current and past tickets
- Quick connection search for cheapest fares
- View current offers
- Relax Check-In function
- Earn Westpoints for rewards
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Discover the possibility to buy tickets even more conveniently on the move. Manage everything important about your journey with the Westbahn. :: Find your tickets! :: The Westbahn app helps you keep track of current and already used tickets. We also save your tickets in your “Westbahn account”. Do you have a Klimaticket Ö? Then simply add it to your account. :: Always the cheapest ticket! :: Use the quick connection search to find the cheapest price for your chosen connection on the chosen day of travel. Discover all current Westbahn offers at a glance and book them conveniently. With the WestAI, this is now even easier. :: Check in yourself :: With the Relax Check-in function, you can conveniently check in yourself and collect Westpoints for doing so. You can then use these points for drinks and meals, additional tickets or upgrades. :: All key travel information. In real time :: With the WestBuddy, you can check your travel status instantly, keep an eye on your connections and get real-time platform information.
Screenshots
Verdict
The clearest difference is review sentiment: Motel One at 71% against Westbahn's 30%. Motel One also leads on rating (4.8 vs 4.3) and ratings volume (702 vs 3). Westbahn's advantage is device support (3 vs 1) and iOS requirement (14.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Motel One holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: Motel One has 702 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 71% of Motel One's written reviews are positive against 30% of Westbahn's.
Motel One ships an update monthly, Westbahn every 5 weeks. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | Motel One | Westbahn |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (702 ratings) — better | 4.3 (3 ratings) |
| Positive reviews | 70.7% of reviews — better | 30.0% of reviews |
| Number of ratings | 702 — better | 3 |
| Update frequency | Monthly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 246 MB | 24 MB |
| Age rating | 4+ | 4+ |
| Developer | One Hotels & Resorts AG 2010 | WESTbahn Management GmbH |
Customer experience
Motel One
Westbahn
Bugs and requests
Motel One
Reported bugs
25 issues- Reservations never appear in the app
- Credit card needs to be entered every time
- Address needs to be re-entered despite being saved
- App requires iOS 16, preventing older iOS users from accessing
- No Apple Pay option
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- PayPal integration is not clean
- Check-in process fails and details are incorrect
- Cannot add existing Motel One reservations manually
- Unable to change minor reservation details
- No provision to add voucher codes
- Cannot redeem breakfast voucher on the App
- WiFi connection issues on MAC
- App cannot handle adding bookings with an email address different from the account's primary email
- Different prices shown for the same reservation on iPad vs. iPhone
- Poor functionality when updating reservations; system does not recognize reservation number and email
- Server connection failed errors
- App freezes
- Cannot register for the app using an iPhone
- App not functioning properly on iPad
- Wallet integration is missing
- Slow loading times when viewing booking details
- Cannot change country during booking
- News section still has dummy text
- Reservation results in 'server is down' error message
- Back button restarts reservation process from scratch
Requested features
12 requests- Add Apple Pay back
- Improve PayPal integration
- Allow adding existing reservations
- Allow changing reservation details
- Provide a way to redeem voucher codes
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- Add option to add another email address to account
- Allow guaranteeing bookings with credit card later
- Allow cancelling/extending/shortening individual rooms within a group booking
- Add Wallet integration
- Improve app compatibility with older devices/iOS versions
- Allow users to select gender beyond Mr/Mrs
- Fix country selection bug
Westbahn
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Motel One
No in-app purchases
Westbahn
No in-app purchases









