Comparison

Member Tools vs My CenturyLink

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Member Tools

This app helps members of The Church of Jesus Christ of Latter-day Saints connect with their local congregations. It offers a directory, event calendars, meetinghouse and temple locators, and tools for leaders to manage membership information and reports. Members can also manage their contact details and access temple resources.

Highlights
  • Ward and stake member directory
  • Event calendar access
  • Meetinghouse and temple locator
  • Membership reports for leaders
  • Record management for bishops
  • Temple ordinance schedules
  • Custom member groups
Features
Read full description

The Member Tools app provides members of The Church of Jesus Christ of Latter-day Saints with the ability to contact ward and stake members, access event calendars, and locate Church meetinghouses and temples. Leaders can also access additional membership information and reports. Directory. View contact information and photos of members in your ward and stake, including members you’re assigned to minister to and those assigned to you, and update your contact information. Messages. View messages with important updates or actions needed. Organizations. View ward and stake callings by organization. Reports. Ward and stake leaders can view and update membership reports for members of their ward and stake, including recording attendance and ministering interviews. Manage records. Bishops, branch presidents, and clerks can move records and record ordinances. Calendar. View event calendars for your ward and stake. Groups. Create custom groups of members in your ward and stake. Temples. View your assigned temple, temples nearest your current location, ordinance schedules, submit names to the prayer roll, and set up a temple recommend expiration reminder. Meetinghouses. Find meetinghouse locations and addresses, sacrament meeting times, and contact information for bishops. Missionary. Access contact information for the full-time missionaries assigned to and serving from your ward or stake, and refer a friend to the missionaries. Finance. Organization presidencies can submit payment requests. Update. Turn on automatic updates and manually update your data. Settings. Select a light or dark theme for the app, set photo downloading preferences, and allow former mission leaders to view your contact information.

About

My CenturyLink

Manage your account and services from one convenient app. Easily set up new services, view and pay bills, check your internet speed, and access support tools. Offers advanced features for Secure WiFi customers, including parental controls and device management.

Highlights
  • Modem self-install
  • Bill payment management
  • Check and upgrade internet speed
  • Service settings management
  • Self-help support tools
  • Personalized alerts
  • Parental controls (Secure WiFi)
Features
Read full description

The My CenturyLink app brings management of your account and services into one easy place. You can use the app to: • Connect your new service quickly with modem self-install. • View and manage your bill payment with convenience and ease. • Check your services, upgrade your Internet speed (if available in your area). • Manage your settings. • Visit Support to troubleshoot or optimize your service through self-help tools and videos. • Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service. • Plus, so much more. Additional features for our Secure WiFi customers (Secure WiFi is available on compatible modems leased from CenturyLink): • Parental controls to guard against inappropriate web content. • Pause and resume internet access of devices on our WiFi. • Schedule online and offline times for devices and users. Learn more about Secure WiFi by visiting https://centurylink.com/home/help/internet/secure-wifi We're here to help! You can get in touch via http://www.centurylink.com/contact

Screenshots

Member Tools4 screens
My CenturyLink4 screens

Verdict

The call

The clearest difference is review sentiment: Member Tools at 59% against My CenturyLink's 9%. Member Tools also leads on rating (4.9 vs 4.4). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Member Tools holds the better App Store score, 4.9 against 4.4. Both are backed by a comparable volume of ratings — 108K and 138K respectively. Written reviews point the same way: 59% of Member Tools's written reviews are positive against 9% of My CenturyLink's.

UpkeepUpdate frequency

Member Tools ships an update monthly, My CenturyLink every 3 weeks. Both last shipped on October 26, 2026.

Scorecard2 real differences · 8 level
Member Tools versus My CenturyLink: the parameters behind the verdict, then further details
ParameterMember ToolsMy CenturyLink
PriceFreeFree
Rating4.9 (108K ratings) — better4.4 (138K ratings)
Positive reviews59.5% of reviews — better9.4% of reviews
Number of ratings108K138K — better
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.0 — better
Further details — not scored
Size128 MB46 MB
Age rating4+17+
DeveloperThe Church of Jesus Christ of Latter-day SaintsCenturyLink, Inc

Customer experience

Member Tools

All ratings107,587 ratings
Positive97.2%
Neutral1.2%
Negative1.6%
Written reviews1,091 reviews
Positive59.5%
Neutral8.7%
Negative31.8%

My CenturyLink

All ratings137,616 ratings
Positive84.5%
Neutral4.5%
Negative11.0%
Written reviews330 reviews
Positive9.4%
Neutral7.0%
Negative83.6%

User reviews

Member Tools

From 108K App Store ratings

What we love

  • 🚀 Helpful tool
  • 👍 Great app when it works
  • 💡 Useful for callings

Room to improve

  • 🐛 Buggy and unreliable
  • 🔁 Constant sync issues
  • 🔒 Login problems
  • 💤 Slow and laggy

My CenturyLink

From 138K App Store ratings

What we love

  • ✨ Excellent customer service
  • 🚀 Fast internet speeds when working

Room to improve

  • 🐛 Frequent internet outages and connection issues
  • ❌ Unreliable service
  • 🕰️ Long wait times for technician appointments
  • 💸 Billing issues and unexpected charges
  • 🤖 Poor communication and unhelpful customer support

Bugs and requests

Member Tools

Reported bugs

4 issues
  • Crashes when accessing directory
  • Sync failures and data not updating
  • Blank screens and login issues
  • Incompatibility with newer iOS versions

Requested features

4 requests
  • Ability to update member information
  • Integration with other church apps
  • Improved calendar functionality
  • Expanded directory access beyond ward/stake

My CenturyLink

Reported bugs

2 issues
  • App login and account access problems
  • Inaccurate information displayed in the app

Requested features

3 requests
  • Improved app functionality and reliability
  • Better communication and transparency from the company
  • Faster resolution of service problems

In-app purchases

None

Member Tools

No in-app purchases

None

My CenturyLink

No in-app purchases

Questions

Is Member Tools free?
Member Tools is free to download, with no in-app purchases.
Is My CenturyLink free?
My CenturyLink is free to download, with no in-app purchases.
Which has better reviews, Member Tools or My CenturyLink?
Member Tools is rated higher. Member Tools averages 4.9 out of 5 from 108K ratings, while My CenturyLink averages 4.4 from 138K ratings.
Do Member Tools or My CenturyLink have ads?
Neither Member Tools nor My CenturyLink shows ads.
Which is updated more often, Member Tools or My CenturyLink?
Member Tools ships an update monthly, and My CenturyLink every 3 weeks. Most recently, Member Tools was updated on October 26, 2026 and My CenturyLink on October 26, 2026.

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