Three vs ASK4 Diagnostics
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Three
Easily manage your mobile and broadband plans. Track usage, view bills, top up accounts, and access exclusive offers. Set up and manage your broadband with helpful tools.
- View plan allowances and usage
- Manage additional products
- Access past bills and cost breakdowns
- Top up Pay As You Go accounts
- Set up and manage broadband
- Access Three+ rewards
- Live chat support
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The Three app makes managing your phone and broadband plans easy. The app helps you: - view plan allowances and usage - add, change or cancel additional products - access past bills and see a breakdown of costs - top up your Pay As You Go account - see offers you won’t find anywhere else - set up and manage your broadband - position your hub with the real-time signal strength indicator - quickly launch Three+ rewards - discover Three Community - live chat with Three - manage payments easily and securely with Apple Pay.
ASK4 Diagnostics
This utility app performs various network tests and diagnostics. It's designed to help support agents quickly identify and resolve internet connectivity issues. Share the collected data with a support representative to expedite problem-solving.
- Runs network tests
- Performs diagnostics
- Shares test results
- Aids support agents
- Troubleshoots internet issues
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Only run this app if you've been referred by an ASK4 support agent. ASK4 Diagnostics runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! After running your scan, an ASK4 support agent needs to look at the information collected, so please contact after you have run a scan.
Screenshots
Verdict
The clearest difference is ads: ASK4 Diagnostics at none against Three's shown. ASK4 Diagnostics also leads on monetization model (free vs free with in-app purchases). Three's advantage is update cadence (every 2 weeks vs every 3 months) and review sentiment (18% vs 0%). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Three ships an update every 2 weeks, ASK4 Diagnostics every 3 months. The most recent releases landed on October 18, 2026 and October 8, 2026 respectively.
| Parameter | Three | ASK4 Diagnostics |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.2K ratings) — better | — |
| Positive reviews | 17.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 1.2K — better | — |
| Update frequency | Every 2 weeks — better | Every 3 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 198 MB | 53 MB |
| Age rating | 4+ | 4+ |
| Developer | Hutchison 3G UK Ltd | ASK4 Ltd |
Customer experience
Three
ASK4 Diagnostics
Bugs and requests
Three
Reported bugs
4 issues- Login issues
- App crashes frequently
- Inaccurate data usage tracking
- Inability to cancel add-ons
Requested features
4 requests- Add Apple Pay support
- Improve app stability and performance
- Provide better network coverage information
- Streamline account management features
ASK4 Diagnostics
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Three
No in-app purchases
ASK4 Diagnostics
No in-app purchases
