Zain KW vs MEW
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zain KW
Easily manage your mobile line, shop for new services, and make payments through a streamlined interface. This application puts control of your mobile world directly into your hands.
- Manage mobile line
- Shop for services
- Make payments
- New and easy interface
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The new Zain App brings the world of Zain to your smart device. Manage your line, shop and pay in a new and easy way. Your World. Your Way.
MEW
Manage your electricity and water services with this official application. View and pay bills, monitor your consumption, and submit meter readings to control your expenses.
- View bills
- Pay bills
- Monitor consumption
- Enter meter reading
- Control bill value
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The “MEW- PAY” mobile application is being brought to you by the Ministry of Electricity and Water in Kuwait. You can view , pay your bill as well as monitor your consumption. You can also enter the meter reading periodically to get your consumption rate thus helping you to control your bill value.
Screenshots
Verdict
The clearest difference is rating: Zain KW at 4.5 against MEW's 3.4. Zain KW also leads on ratings volume (29K vs 352). MEW's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, review sentiment, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Zain KW holds the better App Store score, 4.5 against 3.4. That said, the two scores are not equally well evidenced: Zain KW has 29K ratings behind it against 352, so its average is the more settled of the two. Written reviews point the same way: 43% of Zain KW's written reviews are positive against 38% of MEW's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 24, 2026 and September 13, 2026 respectively.
| Parameter | Zain KW | MEW |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (29K ratings) — better | 3.4 (352 ratings) |
| Positive reviews | 43.5% of reviews — better | 38.5% of reviews |
| Number of ratings | 29K — better | 352 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 9.0 — better |
| Further details — not scored | ||
| Size | 105 MB | 62 MB |
| Age rating | 4+ | 4+ |
| Developer | Zain Kuwait | Ministry of Electricity & Water |
Customer experience
Zain KW
MEW
User reviews
Zain KW
From 29K App Store ratingsWhat we love
- 👍 Excellent program and service
- 🚀 Easy to use app with all necessary features
- 💡 Useful features like bill payment and plan upgrades
- 🚀 Seamless and user-friendly experience
- 👍 Great customer service
Room to improve
- 🐛 Frequent login issues and app crashes
- 🐛 Unstable internet connection and poor performance
- 🐛 Complicated UI and navigation after updates
- 🐛 Disappearing features like auto-renewal buttons
- 🐛 Inability to manage multiple numbers in the app
MEW
From 352 App Store ratingsWhat we love
- 🚀 Convenient online bill payment from home
- ⏱️ Saves time avoiding office queues
- 📊 Consumption tracking and comparison features
- 👍 User-friendly interface and easy navigation
- 💳 Multiple payment options available
Room to improve
- 🐛 App frequently crashes and freezes
- ⚠️ Payment updates not reflecting properly
- 🔄 Slow performance during navigation
- ❌ Cannot edit or update personal information
- 🚫 Registration issues with ID validation
Bugs and requests
Zain KW
Reported bugs
4 issues- Login screen freezes and invalid data errors
- Inability to see bill details and outstanding amounts
- Incompatibility issues with older devices
- Frequent app crashes and performance issues
Requested features
4 requests- Dark mode option
- Improved payment methods with automatic renewal
- Better roaming and international services
- Enhanced customer support with live chat
MEW
Reported bugs
12 issues- App crashes on startup (version 1.1.4)
- Payment processed but not updated in app (24-hour delay issue)
- Double charging on transactions
- Cannot enter card details during payment
- Registration fails with valid ID numbers
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- Phone number field rejects input
- Bill amount not updating after meter reading submission
- Multiple meter payments only processing one account
- Server timeout and 'server too busy' errors
- Keyboard language switching to Arabic preventing number entry
- App requesting update with no available updates
- Meter readings not being recorded by ministry staff
Requested features
13 requests- Ability to add multiple meters/properties
- Partial payment option instead of full amount
- Email and SMS receipt notifications
- Detailed monthly consumption breakdown
- Edit and update personal data functionality
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- Installment/monthly payment plans
- Previous billing history display
- Advance payment/credit balance feature
- Combined payment for electricity, water, and municipality
- PDF invoice export and download
- Stronger password security requirements
- Complaint and feedback submission section
- Font size adjustment for readability
In-app purchases
Zain KW
No in-app purchases
MEW
No in-app purchases
