Zain KW vs Najm | نجم
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zain KW
Easily manage your mobile line, shop for new services, and make payments through a streamlined interface. This application puts control of your mobile world directly into your hands.
- Manage mobile line
- Shop for services
- Make payments
- New and easy interface
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The new Zain App brings the world of Zain to your smart device. Manage your line, shop and pay in a new and easy way. Your World. Your Way.
Najm | نجم
Report traffic accidents, track investigator arrival, and monitor accident status. This app facilitates the reporting process and speeds up investigator response with precise location tracking and automatic assignment.
- Report accidents
- Photograph accident scene
- Track accident status
- Monitor investigator location
- Check insurance policy status
- Find branch locations
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تقدم شركة نجم لخدمات التأمين التطبيق الإلكتروني للهواتف الذكية "نجم" والذى يمكن قائدي المركبات/عملاء شركات التأمين من الإستفادة من الخدمات التالية: - التبليغ عن الحوادث - تصوير موقع الحادث - متابعة حالة الحادث - معرفة الوقت المتوقع لوصول المحقق مع إمكانية معرفة و متابعة موقع المحقق بالخريطة - تتبع مسار تقرير الحادث - الإستعلام عن حالة وثائق التأمين - تحديد مواقع فروع نجم بالخريطة ومعلومات الإتصال - إرشادات ومعلومات تهمك وما يميز هذا التطبيق أنه يساعد بشكل مباشر في تسهيل عملية الإبلاغ عن الحادث المروري وسرعة وصول محقق نجم لموقع الحادث في زمن قياسى وذلك بتحديد موقع الحادث بشكل دقيق وتسجيل رقم الحادث بشكل آلي ومن ثم تعيين المحقق الأقرب آلياً. ومن الممكن أيضاً متابعة حالة الحادث بشكل مباشر إبتداءً من تبليغ الحادث وحتى وصول تقرير الحادث لشركة التأمين المعنية. ملاحظات : - يدعم التطبيق حالياً اللغتين العربية و الإنجليزية - التطبيق يخدم الحوادث الواقعة في نطاق تغطية شركة نجم داخل المملكة العربية السعودية - لا يمكن استخدام التطبيق في المناطق الغير مغطاة من قبل شركة نجم في حال وجود أي إستفسار الرجاء الإتصال بمركز خدمة العملاء 199033 Najm for insurance services provides a smartphone application “Najm” which enable drivers/insurance Co. clients to take advantage of the following services: - Reporting an accident - Taking photos for the accident scene. - Following-up with accident status. - Knowing the expected investigator arrival time with the possibility to track him on the map. - Checking the accident report status. - Checking the status of the vehicle policy - Locating Najm’s branches on the map along with contact information. - Guidelines and Important Information This application helps to facilitate the process of traffic accident reporting. It also speeds up the arrival of Najm’s investigator to the accident scene by getting the accurate location of the accident. In addition, it is automatically registering the accident number and assigning the nearest Najm’s investigator. Also, you can follow-up with the accident status starting from reporting the accident till sending the accident report automatically to the respective insurance company. Notes: - This application currently supports Arabic and English languages. - The application serves the accidents occurring within coverage of Najm in Saudi Arabia. - You cannot use this application in areas not covered by Najm. In case of any inquiries, kindly contact customer service on 199033.
Screenshots
Verdict
The clearest difference is rating: Zain KW at 4.5 against Najm | نجم's 2.9. Zain KW also leads on review sentiment (44% vs 19%) and ratings volume (31K vs 395). Najm | نجم's advantage is ads (none vs shown) and update cadence (fortnightly vs every 2 months). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Zain KW holds the better App Store score, 4.5 against 2.9. That said, the two scores are not equally well evidenced: Zain KW has 31K ratings behind it against 395, so its average is the more settled of the two. Written reviews point the same way: 44% of Zain KW's written reviews are positive against 19% of Najm | نجم's.
Zain KW ships an update every 2 months, Najm | نجم fortnightly. Both last shipped on October 26, 2026.
| Parameter | Zain KW | Najm | نجم |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (31K ratings) — better | 2.9 (395 ratings) |
| Positive reviews | 43.8% of reviews — better | 19.0% of reviews |
| Number of ratings | 31K — better | 395 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.4 | 15.6 — better |
| Further details — not scored | ||
| Size | 145 MB | 115 MB |
| Age rating | 4+ | 4+ |
| Developer | Zain Kuwait | Najm for Insurance Services |
Customer experience
Zain KW
Najm | نجم
User reviews
Zain KW
From 31K App Store ratingsWhat we love
- 👍 Excellent program and service
- 🚀 Easy to use app with all necessary features
- 💡 Useful features like bill payment and plan upgrades
- 🚀 Seamless and user-friendly experience
- 👍 Great customer service
Room to improve
- 🐛 Frequent login issues and app crashes
- 🐛 Unstable internet connection and poor performance
- 🐛 Complicated UI and navigation after updates
- 🐛 Disappearing features like auto-renewal buttons
- 🐛 Inability to manage multiple numbers in the app
Najm | نجم
From 395 App Store ratingsWhat we love
- 🚀 Fast accident reporting and response times
- 📱 Convenient online claim filing
- 📍 Location-based accident documentation
- 🎯 Quick evaluation process
- 📊 Access to insurance and accident records
Room to improve
- 🐛 Frequent app crashes and freezes
- ⚠️ Unfair accident liability assessments
- 🔐 Persistent login issues
- ⏱️ Extremely slow performance
- ❌ Non-functional features and buttons
Bugs and requests
Zain KW
Reported bugs
4 issues- Login screen freezes and invalid data errors
- Inability to see bill details and outstanding amounts
- Incompatibility issues with older devices
- Frequent app crashes and performance issues
Requested features
4 requests- Dark mode option
- Improved payment methods with automatic renewal
- Better roaming and international services
- Enhanced customer support with live chat
Najm | نجم
Reported bugs
14 issues- App crashes when entering mobile number
- Login credentials not accepted despite correct information
- Verification codes not being sent
- Post-accident reports not displaying
- Error messages when attempting to file claims
Show 9 moreShow fewer
- Incompatibility with iPhone X and newer iOS versions
- Text disappearing after updates
- Page loading indefinitely
- Unable to add vehicles to profile
- Photo upload failures
- Buttons unresponsive or non-functional
- Account creation process hangs
- Location detection failures
- Accident report rejection after submission deadline
Requested features
11 requests- Dark mode support
- Persistent login session
- Save vehicle information for quick access
- Direct in-app processing without external links
- Real-time inspector tracking accuracy
Show 6 moreShow fewer
- Integration with insurance companies
- Better English language support
- Offline accident reporting capability
- Improved accident assessment methodology
- Video upload functionality
- Automated insurance company communication
In-app purchases
Zain KW
No in-app purchases
Najm | نجم
No in-app purchases
