Heathrow Express vs Window Seater
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Heathrow Express
Plan and book your journey quickly and easily with live train times and instant ticket access. Manage your account details, payment options, and preferences for a personalized travel experience.
- Personalized travel information
- Quick ticket booking
- Live train times
- Mobile ticket wallet integration
- Account management
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The new improved Heathrow Express app has some great features and benefits to help make planning and booking your trip quick and easy. Personalized experience – Create an account and login to activate all the features of the app. Including presenting your travel day information with your tickets along with live train times on your home screen. Quick booking – Need a ticket in a hurry? Book a ticket in seconds. Once you are logged in you will have the option to activate this new feature, allowing you to book at ticket on the day of travel in just a few clicks. Live train times – In addition to the scheduled times and service information, you will now be able to see live train times on the day you travel, making your trip planning even easier. Accessing tickets – Your tickets can easily be accessed and managed in one place on the app, allowing you to view upcoming tickets for travel and manage past tickets. Plus, you can still add your Heathrow Express tickets to your mobile wallet. Manage your account – With all your details in one place, including payment options, personal details, language and currency settings it’s easy to create and manage your experience how you want it.
Window Seater
Enhance your rail journeys with audio guides that connect you to the communities you pass through. Discover compelling stories, local experiences, and points of interest directly from your seat.
- Audio guides for rail travel
- Local stories and experiences
- Points of interest identification
- Station travel information
- Connects travelers to communities
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Make the most of your trip with Window Seater. Window Seater audio guides connect rail travellers to the world outside their window, bringing you closer to the communities through which you're travelling. The app features compelling stories sourced with local contributors, plus local experiences, points of interest and helpful station travel info.
Screenshots
Verdict
The clearest difference is review sentiment: Window Seater at 83% against Heathrow Express's 30%. Window Seater also leads on rating (5.0 vs 4.8) and iOS requirement (13.0 vs 17.0). Heathrow Express's advantage is ratings volume (6.8K vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Window Seater holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Heathrow Express has 6.8K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 30% of Heathrow Express's written reviews are positive against 83% of Window Seater's.
Heathrow Express ships an update every 3 weeks, Window Seater every 6 weeks. The most recent releases landed on September 23, 2026 and September 16, 2026 respectively.
| Parameter | Heathrow Express | Window Seater |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (6.8K ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 30.2% of reviews | 83.3% of reviews — better |
| Number of ratings | 6.8K — better | 4 |
| Update frequency | Every 3 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 63 MB | 52 MB |
| Age rating | 4+ | 4+ |
| Developer | Heathrow Express | Window Seater Ltd. |
Customer experience
Heathrow Express
Window Seater
Bugs and requests
Heathrow Express
Reported bugs
5 issues- App crashing on ticket viewing
- Incorrect ticket dates/directions
- Payment processing failures
- Account creation issues
- Ticket information not syncing properly
Requested features
5 requests- Ability to add/manage tickets in app
- Improved ticket downloading/syncing
- More payment options
- Better account management features
- Live service updates and notifications
Window Seater
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Heathrow Express
No in-app purchases
Window Seater
No in-app purchases
Questions
Is Heathrow Express free?
Is Window Seater free?
Which has better reviews, Heathrow Express or Window Seater?
Do Heathrow Express or Window Seater have ads?
Which is updated more often, Heathrow Express or Window Seater?
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