Heathrow Express vs Treehouse Hotels
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Heathrow Express
Plan and book your journey quickly and easily with live train times and instant ticket access. Manage your account details, payment options, and preferences for a personalized travel experience.
- Personalized travel information
- Quick ticket booking
- Live train times
- Mobile ticket wallet integration
- Account management
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The new improved Heathrow Express app has some great features and benefits to help make planning and booking your trip quick and easy. Personalized experience – Create an account and login to activate all the features of the app. Including presenting your travel day information with your tickets along with live train times on your home screen. Quick booking – Need a ticket in a hurry? Book a ticket in seconds. Once you are logged in you will have the option to activate this new feature, allowing you to book at ticket on the day of travel in just a few clicks. Live train times – In addition to the scheduled times and service information, you will now be able to see live train times on the day you travel, making your trip planning even easier. Accessing tickets – Your tickets can easily be accessed and managed in one place on the app, allowing you to view upcoming tickets for travel and manage past tickets. Plus, you can still add your Heathrow Express tickets to your mobile wallet. Manage your account – With all your details in one place, including payment options, personal details, language and currency settings it’s easy to create and manage your experience how you want it.
Treehouse Hotels
Manage your hotel stay, order amenities, and explore local attractions directly from your device. Communicate with hotel staff for requests and receive updates on offers and new locations.
- Manage hotel stay
- Order in-room amenities
- Control in-room TV
- Explore local hotspots
- Reserve tables
- Chat with hotel staff
- Request early/late check-in/out
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The Treehouse Hotels app puts you in charge of your own adventures at Treehouse Hotels. Manage your stay, order in-room picnics, control your tv, explore local hotspots, reserve a table, chat with the Treehouse crew and much more. WE ARE HERE FOR YOU – Message the Treehouse crew directly for anything you may need. From your personal device, whether you’re near or far, communicate with our crew. Talk to us about anything! Let us know if you’re running late or running early, ask us about our favorite places nearby, or set up a wake-up call to ensure you conquer the day. Whatever you need, we are here for you. REQUEST TO CHECK-IN BEFORE YOU LAND – Request to Check-in when you are on the way for a smooth arrival We love checking our guests in, but understand that sometimes you just need your bed. With the Treehouse Hotels app, you can request to check in for your stay when you are on the way to make sure your arrival is quick and smooth. Once you have requested your check in, feel free to chat us up about how you like your room . WE HATE TO SEE YOU GO – Request your Check-out with the tap of a button. TAKE ROOT AT TREEHOUSE – Stay in touch and in the know Even when you aren’t in the Treehouse, you are still with us. Your phone is your inside look at what fun stuff we have going on, news on where we’re springing up next, our latest offers and more. SEEK ADVENTURE – Recommendations from our fun finders Our fun finders are always around to let you in on local secrets, new hotspots, old hangouts, outdoor adventures and much more. Send us a chat and let’s get to planning your latest adventure! WATCH & LISTEN – Your device is now also your remote You wouldn’t lose your device, so the days of losing the remote are over. Use the Treehouse app on your device to control your in-room TV.
Screenshots
Verdict
Heathrow Express and Treehouse Hotels both sit at 4.8 stars, but that hides the real split: 30% of Heathrow Express's written reviews are positive against 0% of Treehouse Hotels's. Heathrow Express also leads on ratings volume (7.3K vs 67). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Heathrow Express against 4.9 for Treehouse Hotels. That said, the two scores are not equally well evidenced: Heathrow Express has 7.3K ratings behind it against 67, so its average is the more settled of the two. Written reviews are what separate them: 30% of Heathrow Express's written reviews are positive against 0% of Treehouse Hotels's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | Heathrow Express | Treehouse Hotels |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (7.3K ratings) | 4.9 (67 ratings) — better |
| Positive reviews | 30.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 7.3K — better | 67 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 63 MB | 169 MB |
| Age rating | 4+ | 4+ |
| Developer | Heathrow Express | SH Group Operations LLC |
Customer experience
Heathrow Express
Treehouse Hotels
Bugs and requests
Heathrow Express
Reported bugs
5 issues- App crashing on ticket viewing
- Incorrect ticket dates/directions
- Payment processing failures
- Account creation issues
- Ticket information not syncing properly
Requested features
5 requests- Ability to add/manage tickets in app
- Improved ticket downloading/syncing
- More payment options
- Better account management features
- Live service updates and notifications
Treehouse Hotels
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Heathrow Express
No in-app purchases
Treehouse Hotels
No in-app purchases
Questions
Is Heathrow Express free?
Is Treehouse Hotels free?
Which has better reviews, Heathrow Express or Treehouse Hotels?
Do Heathrow Express or Treehouse Hotels have ads?
Which is updated more often, Heathrow Express or Treehouse Hotels?
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