Heathrow Express vs Solace Secure
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Heathrow Express
Plan and book your journey quickly and easily with live train times and instant ticket access. Manage your account details, payment options, and preferences for a personalized travel experience.
- Personalized travel information
- Quick ticket booking
- Live train times
- Mobile ticket wallet integration
- Account management
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The new improved Heathrow Express app has some great features and benefits to help make planning and booking your trip quick and easy. Personalized experience – Create an account and login to activate all the features of the app. Including presenting your travel day information with your tickets along with live train times on your home screen. Quick booking – Need a ticket in a hurry? Book a ticket in seconds. Once you are logged in you will have the option to activate this new feature, allowing you to book at ticket on the day of travel in just a few clicks. Live train times – In addition to the scheduled times and service information, you will now be able to see live train times on the day you travel, making your trip planning even easier. Accessing tickets – Your tickets can easily be accessed and managed in one place on the app, allowing you to view upcoming tickets for travel and manage past tickets. Plus, you can still add your Heathrow Express tickets to your mobile wallet. Manage your account – With all your details in one place, including payment options, personal details, language and currency settings it’s easy to create and manage your experience how you want it.
Solace Secure
This app offers travelers real-time global risk information, including alerts for threats in their vicinity. It features check-in, SOS, and tracking capabilities for enhanced safety, with a 24/7 operations center monitoring high-risk travelers.
- Global risk intelligence
- Geo-located threat alerts
- Traveler tracking
- Check-in functionality
- SOS feature
- 24/7 operations center monitoring
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The Solace Secure smartphone application provides travellers with invaluable information relating to global risk whilst providing the ability to track travellers position in relation to these risks. On a 24 / 7 basis Solace Global monitors open source intelligence including global news outlets, social media , governmental travel advisories amongst others and provides this tool to access information quickly and easily. These ‘alerts’ are risk rated, categorised , and then geo-located. Users (the traveller) can therefore identify easily key threats in their immediate location and take measures to avoid and mitigate these risks. The inclusion of Check-in, SOS, and Tracking functionality allows Solace Global's 24 hour operations centre to monitor medium and high-risk travellers in areas where additional level of reassurance is required. This application requires subscription to the Solace Secure platform which is available by contacting Solace Global direct.
Screenshots
Verdict
The clearest difference is monetization model: Heathrow Express at free against Solace Secure's subscription. Heathrow Express also leads on ratings volume (6.8K vs 2) and update cadence (every 3 weeks vs every 2 months). Solace Secure's advantage is review sentiment (50% vs 30%) and rating (5.0 vs 4.8). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Solace Secure holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Heathrow Express has 6.8K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 30% of Heathrow Express's written reviews are positive against 50% of Solace Secure's.
Heathrow Express ships an update every 3 weeks, Solace Secure every 2 months. The most recent releases landed on October 14, 2026 and October 12, 2026 respectively.
| Parameter | Heathrow Express | Solace Secure |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (6.8K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 30.5% of reviews | 50.0% of reviews — better |
| Number of ratings | 6.8K — better | 2 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Subscription |
| Devices | iPhone, iPad | iPhone, iPod, Apple Watch — better |
| Requires iOS | 17.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 63 MB | 154 MB |
| Age rating | 4+ | 4+ |
| Developer | Heathrow Express | Solace Global Limited |
Customer experience
Heathrow Express
Solace Secure
Bugs and requests
Heathrow Express
Reported bugs
5 issues- App crashing on ticket viewing
- Incorrect ticket dates/directions
- Payment processing failures
- Account creation issues
- Ticket information not syncing properly
Requested features
5 requests- Ability to add/manage tickets in app
- Improved ticket downloading/syncing
- More payment options
- Better account management features
- Live service updates and notifications
Solace Secure
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Heathrow Express
No in-app purchases
Solace Secure
No in-app purchases
Questions
Is Heathrow Express free?
Is Solace Secure free?
Which has better reviews, Heathrow Express or Solace Secure?
Do Heathrow Express or Solace Secure have ads?
Which is updated more often, Heathrow Express or Solace Secure?
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