Amica vs Lowell311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Amica
Manage your insurance policies, pay bills, and submit claims directly from your smartphone. Access policy details, view your auto ID card, and get roadside assistance with just a few taps. You can also get a new quote or contact customer service easily.
- Pay policy bills
- Manage and track claims
- Access policy information
- View auto insurance ID card
- Request roadside assistance
- Get insurance quotes
- Contact customer service
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Amica Mobile provides access to policy information, claims, billing, and more, right from your mobile device. To enjoy all the advantages of the app, you’ll need to create or log into your account at Amica.com. With Amica Mobile, you can: Pay your policy bills – Make payments for auto, home, marine, and umbrella policies with our Pay-by-Policy feature. Manage claims – Submit claims and track changes or updates to them. Access policy information – View important information for your auto, home, marine, and umbrella policies. View your auto insurance ID card – Access proof of insurance at any time or request a paper copy by mail. Call Roadside Assistance – Help is just a few taps away. Get a quote – Need additional coverage? Start your quote right in the app. Contact an Amica representative – Get easy access to our award-winning customer service.
Lowell311
Connect with the City of Lowell, MA through its official mobile application. Report city issues, manage bill payments, and receive important news updates conveniently.
- Report city issues
- Pay bills
- Receive news flashes
- Stay updated with city information
- Official city app
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Stay connected with the City of Lowell, MA. As the official mobile app, Lowell311 lets you quickly report issues, pay your bills, and stay updated with our news flashes—all in one place
Screenshots
Verdict
The clearest difference is rating: Amica at 4.8 against Lowell311's 2.0. Amica also leads on review sentiment (38% vs 0%) and ratings volume (7.9K vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Amica holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: Amica has 7.9K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 38% of Amica's written reviews are positive against 0% of Lowell311's.
Amica ships an update fortnightly, Lowell311 every 3 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | Amica | Lowell311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (7.9K ratings) — better | 2.0 (6 ratings) |
| Positive reviews | 37.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 7.9K — better | 6 |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 68 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | Amica Mutual Insurance Company | City of Lowell |
Customer experience
Amica
Lowell311
Bugs and requests
Amica
Reported bugs
4 issues- Login screen freezes or shows system errors
- Blank screens and app crashes on launch
- Inability to access policy documents and information
- Inconsistent 2FA and authentication failures
Requested features
4 requests- Add support for Apple Wallet insurance cards
- Optimize app for iPad and larger screens
- Improve app stability and reliability
- Streamline payment processing and options
Lowell311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Amica
No in-app purchases
Lowell311
No in-app purchases
