Yelp Guest Manager vs GiftFly
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Yelp Guest Manager
Streamline restaurant operations with a comprehensive system for managing reservations, waitlists, and table assignments. Connect to a large diner network to fill tables faster and keep guests informed. Includes takeout order tracking and an optional self-check-in kiosk.
- Digital reservations and waitlist
- Table management with custom floor maps
- POS integrations
- Takeout order tracking
- Guest self-check-in kiosk
- Automated guest notifications
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Yelp Guest Manager helps restaurants seat the millions of diners booking tables online every day. Let your front-of-house team meet and greet more guests with the power of Waitlisting, Reservations, and Table Management in one system of record. Yelp Guest Manager connects your business to Yelp’s high-intent diner network with powerful features that streamline operations and keep guests happy. Built by industry pros, Yelp Guest Manager is brought to you by a new team of dedicated restaurant experts. Need to see it to believe it? Try for free and join more than 11,000 popular restaurants using Yelp Guest Manager to turn the tables. * Note: This app is for Restaurant businesses. If you're a diner looking to book a table, search ‘waitlist’ or ‘reservations’ on the Yelp App! Yelp Guest Manager features include: • Reservations & Waitlist - Easily add digital reservations and waitlist buttons to your Yelp page and websites so both last-second and plan-ahead diners can book a table from anywhere, receive live status updates to reduce cancellations, and show up right on time. Fill shoulders and turn tables faster by offering multiple ways to book a table with one system of record. • Table management & POS integrations - Gives hosts and servers what they need to run a smoother front-of-house including custom floor maps, custom sections, and POS integrations that automatically update table statuses. • Takeout - Add and track takeout orders so you can see dine-in and dine-out parties in one system. Notify guests with a text message when their food is ready for pick up. • Kiosk - Let your team focus on hospitality by allowing diners to check themselves into a digital waitlist and receive automated wait times and text notifications with their table status. Keep your host from doing data entry and answering the same questions over and over. Available as an add-on to Yelp Guest Manager.
GiftFly
This app allows businesses to create and sell digital gift cards online, increasing sales and customer loyalty. It enables easy sharing via social media and email, with QR codes for simple redemption. Businesses can manage their egift card program directly from their website or Facebook page.
- Create digital gift cards
- Increase sales
- Social media sharing
- Email sharing
- QR code redemption
- Customer loyalty programs
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Turn your gift cards Digital & Social! GiftFly is the first FREE full blown egift card solution for virtually any business in the U.S. Gift Cards are huge money makers for businesses. With GiftFly you can now: - Increase sales by adding mobile & digital gift cards to your business. - Profit from valuable social media recommendations when your egift cards are sent via Facebook. - Instantly create coupons & special offers and share them on Facebook or via Email with your loyal customers. How it works: After a simple registration your egift cards are instantly available on your business’ website, Facebook page and on GiftFly.com for ANYONE, ANYWHERE, at ANYTIME to buy online. Each “Gift-on-the-Fly” is branded with your businesses details. Customers can simply buy the egift card online, add a message and send it to a friend via Facebook or email in seconds. The digital gift card comes with a unique QR (Quick Response) Code. The egift card can be stored on any smartphone and/or printed out. There is no need for the consumer to download an app to buy or redeem a GiftFly. When a customer pays with the GiftFly you simply use the GiftFly app on your iPhone or iPod Touch to scan the QR Code and instantly GiftFly starts adding the money into your account. It’s that simple! It’s safe and secure and powerful. So start generating big gifting revenues and creating customer loyalty today. For more information see www.GiftFly.com
Screenshots
Verdict
The clearest difference is rating: Yelp Guest Manager at 4.6 against GiftFly's 2.6. Yelp Guest Manager also leads on update cadence (every 3 weeks vs every 4 months) and ratings volume (1.8K vs 8). GiftFly's advantage is review sentiment (57% vs 27%) and iOS requirement (6.1 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Yelp Guest Manager holds the better App Store score, 4.6 against 2.6. That said, the two scores are not equally well evidenced: Yelp Guest Manager has 1.8K ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 27% of Yelp Guest Manager's written reviews are positive against 57% of GiftFly's, so the app with the better star average is not the one people write more warmly about.
Yelp Guest Manager ships an update every 3 weeks, GiftFly every 4 months. The most recent releases landed on November 1, 2026 and October 23, 2026 respectively.
| Parameter | Yelp Guest Manager | GiftFly |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.8K ratings) — better | 2.6 (8 ratings) |
| Positive reviews | 27.3% of reviews | 57.1% of reviews — better |
| Number of ratings | 1.8K — better | 8 |
| Update frequency | Every 3 weeks — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 18.0 | 6.1 — better |
| Further details — not scored | ||
| Size | 46 MB | 4 MB |
| Age rating | 12+ | 4+ |
| Developer | Yelp | Ackroo Inc. |
Customer experience
Yelp Guest Manager
GiftFly
Bugs and requests
Yelp Guest Manager
Reported bugs
4 issues- App won't open after updates
- Reservation/waitlist data not syncing
- Incorrect cover counts displayed
- Inability to properly manage walk-ins
Requested features
4 requests- Customizable table/section management
- Integrated reservation system
- Improved search and filtering options
- Sync across multiple devices
GiftFly
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Yelp Guest Manager
No in-app purchases
GiftFly
No in-app purchases
Questions
Is Yelp Guest Manager free?
Is GiftFly free?
Which has better reviews, Yelp Guest Manager or GiftFly?
Do Yelp Guest Manager or GiftFly have ads?
Which is updated more often, Yelp Guest Manager or GiftFly?
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