iProcess vs SWOpsCenter

iProcess is a secure and simple way to process credit card transactions from your iPhone or iPad. This point of sale app allows you to sign in with your gateway credentials and you can start processing with our supported credit card swipers. Features include: • Process swiped, keyed, and chip sale and credit transactions (card reader sold through your merchant service provider) • View a complete history of mobile transactions • Refund and void previous mobile transactions • Set a tax rate to be automatically applied to all transactions • Accept signatures from your customers • Save location data with transactions • Automatically send email receipts • Share receipts with customers with almost any app on your device • Toggle between multiple merchant accounts with ease • Name your device to easily distinguish between devices in the merchant control panel reporting • View customers you have saved to the Customer Vault (if service is active) • Add, edit, and delete customers from the Customer Vault (if service is active)

SWOpsCenter is the command hub for your service operations, bringing the power of ServiceWorks into one easy-to-use mobile app. Designed for growing field service companies, it centralizes scheduling, dispatch, job tracking, and parts management so your team can run smarter, faster, and more connected. With smart scheduling and dispatch tools, you can assign the right technician to the right job in seconds, manage zones and capacity efficiently, and reduce wasted travel time. Job and ticket management is streamlined so you can create, edit, and track jobs with full visibility into status, assigned tech, and job history. Parts and inventory are always at your fingertips, with tools to allocate, order, and track items from warehouse to truck to job site, keeping your stock accurate and your technicians prepared. SWOpsCenter also helps managers monitor performance across multiple locations, track KPIs like job completion and time efficiency, and make informed decisions that drive business growth. For technicians in the field, the app offers real-time updates, digital signature capture, and mobile payment options so they can complete jobs seamlessly. Customers benefit from accurate arrival times, faster service, and an overall better experience. Whether you’re running an appliance repair company, HVAC service, plumbing business, or any other field service operation, SWOpsCenter adapts to your workflow and scales with your team. Backed by ServiceWorks, the trusted all-in-one platform for service businesses, SWOpsCenter combines enterprise-level strength with a simple design that works anywhere. Put your operations in the center—where they belong—and transform the way you manage your service business with SWOpsCenter.