iProcess appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for iProcess is 73 out of 100 points across 7 verification signals from App Store and developer data.

iProcess Reviews: Is It Legit?

Name: iProcess
Rating: 3.06667 (30 reviews)

iProcess

Gateway Processing Services

💼 Business

💰 Finance

Customer Experience

Positive experience48.6% of reviews

Neutral12.2% of reviews

Negative experience39.2% of reviews

~ Based on 74 written reviews from the US App Store.

What users say about iProcess

Reviews of iProcess are mixed: the Business app is rated 3.1/5 from 30 App Store ratings. What users like most: lightning quick, very intuitive. Top complaints: customer Vault not working correctly with iOS, unable to use customer signature. Summarized from real user reviews.

Positive things

🚀Lightning quick
👍Very intuitive
👍Gets the job done
👍Easy to use
👍Great simple app
👍Love it
👍Took my business to the next level
👍Nice and works great
👍Awesome App
👍Good and effective
👍Great app!
👍Easy peasy
👍Works good!
👍Easy to use
👍Functions well
👍Great app
👍Love this extremely easy app
👍Wonderful to navigate
👍App layout is very simple
👍Signature pad is very responsive
👍Easy to use, quick, no problems
👍Great app!
👍Much better than anything
👍Everything as promised
👍Great app
👍Love that I can be away
👍Works very well
👍Pleased with the entire system
👍Follows the old bromide K.I.S.S.
👍Works great now
👍Quick and accurate
👍Highly recommend it
👍Quick and Easy
👍Makes life easier!
👍Easiest to navigate through
👍Highly recommend the IProcess App
👍Great App! Great Pricing! Great Service!
👍Best and easiest to use
👍More then happy with this download!!!
👍Great app
👍Tip function is great
👍Receipt email is great
👍Ability to email batch reports
👍Living for this app
👍Made a total difference
👍Perfect for me
👍I 💚 I process!
👍Simple
👍Extremely easy to use!
👍Never failed me
👍Love it!
👍Great when it works...
👍So easy
👍Quick to get paid!!
👍Excellent!
👍Makes credit card transactions go smoothly!
👍Great app
👍Works great!
👍Work very well
👍I Process Review
👍Great once you get all the bugs worked out
👍Mobile processing at its best!
👍Easy to use
👍Love the signature capture
👍See where the sale took place
👍Works very good
👍Excellent virtual terminal
👍Transactions a FAST
👍Instantly email a receipt

Negative things

🐛Customer Vault not working correctly with iOS
🐛Unable to use customer signature
🐛No date or time stamp on receipts
🐛Awful connectivity issues
🐛Application always fails to connect
🐛Error messages with no troubleshooting help
🐛App crashes every time a card is swiped
🐛Cannot use terminal
🐛Terminal ID Missing and Transaction Key Missing
🐛App crashes every time a credit card payment is processed
🐛Cannot process an entire payment
🐛Constant Crashing
🐛App crashing any time you complete a transaction
🐛Crashes as you try to complete any transaction
🐛Deleted and reinstalled, no luck
🐛Cannot add tips in the payment process
🐛Tip option is way less visible
🐛Less intuitive to use
🐛Removed the ability to swipe a card directly into the Customer Vault
🐛Renders this completely useless
🐛Cannot contact the company
🐛Can’t find ANY contact info or website
🐛New update has a glitch!!
🐛Not compatible with swiper
🐛Can’t read swipers that are installed through the charge port
🐛Major annoying limitation
🐛Too time consuming and unnecessary
🐛More steps than using Square
🐛Slows us down
🐛Receipt aspect not ideal
🐛Occasionally doesn't finish processing
🐛The 1990's wants their app back!
🐛Looks terrible
🐛Super confusing
🐛Tip screen is small and hard to read
🐛Have to swipe a credit card multiple times
🐛Will not read cards with an extension
🐛Reader will not read any cards while using an extension
🐛Tip box is so tiny and confusing
🐛Clients accidentally press cancel button
🐛Needs a better layout
🐛Landscape mode does not exist
🐛Rotating screen on iPad
🐛App would rotate so I can use in landscape position
🐛Please enable landscape mode
🐛Bad customer service
🐛Charge $8 a month + %
🐛Stuck with them for 3 years
🐛iOS 8 not supported!
🐛Dysfunctional
🐛Customers are not able to sign
🐛Map displays billing address not address where card was charged
🐛Black box on the signature receipt
🐛No way to contact developer
🐛Signature screen turns black when first touched
🐛App needs to be updated
🐛Signature block turns black
🐛Signature pad goes black for signature
🐛Doesn't let the signature show
🐛Doesn't work with the new 8.0
🐛Need to update to work with 8.0
🐛If you aren't getting a signature you have to back out
🐛Won't take multiple emails
🐛Doesn't send a receipt at all
🐛Needs some work IMO
🐛Horrible iPad screen!
🐛Sale screen window is small
🐛Defeats the purpose of iPad
🐛Customers complain about signature screen being too small
🐛Can't find/see the tip button!
🐛Email receipt requires re-entry
🐛Can't be that hard
🐛Rotating screen
🐛It's junk!
🐛Pales in comparison to other apps
🐛Leaves out some very important options
🐛Disappointed
🐛Card reader crash
🐛Magtek reader won't read cards
🐛Crashes the app
🐛Cannot send email receipts
🐛Very frustrating!
🐛Bugs need to be worked out

Is iProcess Safe?

iProcess has mixed safety signals based on user ratings. AppsHunter Safety Score for iProcess is 65/100.

This assessment is based on 30 user ratings, with an App Store average of 3.1/5.

Safety Analysis

41.4% of ratings point to a safe experience

17.2% of ratings suggest some concerns

41.4% of ratings point to a risky experience

~ Based on 29 App Store ratings for iProcess.

Is iProcess Legit?

iProcess appears legitimate, with a few gaps. AppsHunter Legitimacy Score for iProcess is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Customer Vault

The Customer Vault is not working correctly with iOS. When can we expect this to be fixed?

Jjeremylightsey

3 years ago

Adding Tips??

How can we add TIPS in the payment process using the BBPOS CHIPPER? I went into the setting sand turned on tips. I'm also unable to use customer signature..

WWesdogg73

3 years ago

No date or time stamp

Why is there no way to have the date of the transaction on your receipts?! We tried enabling the maps in hopes that it would add a time stamp but it does not. For legal and chargeback reasons a data should absolutely be automatically on your receipts!!

DDominoruins27

4 years ago

Awful connectivity issues

Application always fails to connect to the reader even when signal is fine. Error messages appear with no troubleshooting help.

Nnesoyu

4 years ago

Crash

I’m running iOS 12.5.7 and every time I swipe a card the app crashes. :(

Ttheguynamej0hn

4 years ago

Cannot use terminal

When I go to use the Bluetooth terminal it comes up with an error message: Terminal ID Missing and Transaction Key Missing. I contacted IProcess and they said to contact Rectangle Health. They sent me an new terminal and I have the same issue using my IPad.

PDPearl Dragon

4 years ago

Crash

Every time I try to process a credit card payment, the app crashes. I cannot process an entire payment. I’ve tried it with WiFi and without. Same thing with Bluetooth. This app worked great for over a year then all of a sudden it won’t work anymore. If the issue is resolved my rating would increase.

Ttowing06

4 years ago

Constant Crashing

Most recent update has the app crashing any time you complete a transaction… AGAIN!!! This happens every time this app gets updated. Then it gets “fixed” for a few months until another update comes out.

XCXT CME

4 years ago

Best payment app ever

I was skeptical at first, but this app is the easiest payment app I’ve ever found. Lightning quick, very intuitive and just gets the job done with no extra steps. Very glad I switched.

BBoysenberry101

5 years ago

iOS 15 update

Since the update the app crashes as you try to complete any transaction. I deleted the app and reinstalled. No luck?!!

NFNot a happy fber

5 years ago

Adding Tips?..

How can we add tips in the payment process? It doesn’t show. We tried different methods. We have iOS 14 and 15 as well.

Hh.gurgah

5 years ago

Love it

Took my business to the next level

Ddpalma128

6 years ago

Horrible App!

This app is horrible. I try to use this app with a swipe reader and it never works. I run a small business and trying to accept payments with this app is embarrassing because it NEVER works. Square has a much better App and reader.

AAz5554

6 years ago

Customer support

I need to get ahold of someone to change the password and can’t someone please help

XXx.princess

7 years ago

No support

Swiper not working with update. NO SUPPORT AVAILABLE. PLEASE HELP!

Jjodi5555

8 years ago

Update not intuitive and is harder to use.

iProcess has been ok(ish) for me until this recent update. The signature screen no longer turns to landscape so it is harder for people to sign. Also, majorly impacting my business is the tip option is way less visible and therefore most clients who usually tip don’t see it and forget about that option or expect it to be on the next screen. These are two of my major complaints in addition to it being just far less intuitive to use. (One bonus on the update is I now have access to the customer vault, which will be handy.)

VVenustrings

8 years ago

New version removed essential feature

Version 2 looks better but it removed the ability to swipe a card directly into the Customer Vault without needing to charge.
That was the only feature we used with this app and our mobile card reader so it renders this completely useless.

Why would a developer REMOVE an existing feature that worked well???

Mmathieuf

8 years ago

Contact

Cannot contact the company to ask a technical question for the new update. Can’t find ANY contact info or website for the seller or the company. New update has a glitch!! HELP!!

Ffbcwmdo

8 years ago

Not compatible with swiper

My phone doesn’t have a head phone jack, and apparently iProcess can’t read swipers that are installed through the charge port. Although we got the swiper directly from donor perfect... please update.

Iiprocesstrouble

8 years ago

Major annoying limitation

Needs ability to set up a master account online and forward setup link to employee’s mobile devices for easy setup. Currently, you have to input all company information and setting controls into EACH device. Why not be able to setup once online, then have the merchants/employees login and all info is saved? It’s way too time consuming and unnecessary the way it is now. Please change.

SSlickjab

9 years ago