Reports are on website only!
This app is JUNK!! It provides no reporting data on numbers sold, categories, volume by type, nothing but the total for the day. You can’t even see what is credit cards & what is cash! The only way to access reports is to sign into the website! What’s the freaking point of an app then?! It is useless. I wish I’d stayed with PayAnywhere that provides all this info & more in the app.
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Waste of time and energy
Loaded the Paysafe apps and signed up to use the system to process payments and it has been a nightmare ever since. I’ve lost money can’t get ahold of anyone and the guy that set up my account refuses to return my call. Calling over ten times and leaving messages and still no reply. Like this is my business and there is no support or help from not one person in this company. The main guy is Landon Phillips and he has yet to return any of my phone calls. So please do not waste your time. I’m truly switching to PayPal. I have a business debit card and can get my funds immediately. I don’t have to wait two days and pray the it gets deposited. I literally have money sitting and because my bank refused a DEPOSIT from my company money I am being charged because this company did not have all of the information on the deposit. So now I’m being charged a fee just to get MY MONEY because this company failed to have all of the information on the deposit in the first place.
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Doesn’t give you annual report
Good app, but doesn’t allow you to get totals for the year. Went to my transactions tab and put in 2025, and nothing happens. It would be nice if they calculated totals for each batch, or if you could request totals by entering start and end dates. This is the only app that doesn’t give me the option to access my 1099 immediately. You have to call to request one if you need a replacement.
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No connection
My moby5500 does not connect to this software!!!!!!!!!!!!!!!!!!!!!!!!!!!! The software needs to be able to accept tap to pay without a device like square !!!!!! ASAP !!!!
After the upgrade
This app has worked perfect for years but after it updated it won’t open on the app it switches to the internet and nothing on looks the same. On my iPad it still works as it has always has but it’s use less now on my phone.
