Disgusting
Yet they are STILL charging me subscription fees.
How does that make any sense? If you refuse to provide me with merchant services, why are you continuing to take money from my account? Im literally being charged for a service you won't allow me to use.
This is completely unacceptable and feels like a SCAM! Stop charging customers for service you refuse to provide and refund the fees you've already taken.
Absolutely terrible experience. I wouldn't recommend Authorize.net
Response from developer
Dear Valued Customer, Thank you so much for sharing your feedback with us! Authorize.net is primarily a payment gateway that can connect with a wide range of Merchant Service Providers (MSPs). While we were unable to approve your merchant account application, your gateway account remains available for use with another processor. In some cases, we may also refer applications to partner providers who may be able to support your business. Like many subscription-based services, gateway fees continue while the account remains open. If you have questions about your account or billing, please contact our support team at 877-447-3938 so we can assist further.
Repeated customer
Response from developer
Thak you for the 5-star review. We’re glad to hear Authorize.net 2.0 is working well for you. If you ever have feedback or questions, we’re always happy to help.
Just need to make it more user friendly
Response from developer
Thanks for the feedback. We’re glad to hear our flat‑rate pricing is working well for you. We’re actively improving the Authorize.net 2.0 mPOS experience to make in‑person checkout faster and more intuitive. We’ve recently enabled Tap to Pay to help accelerate checkout, and barcode scanning usability is also in our product backlog and will be prioritized as part of our ongoing enhancements to support retail‑style workflows. If you’d like to share more feedback or need assistance, our support team is available at 1‑877‑447‑3938. We appreciate you taking the time to help us improve the app.
So far so good
Can’t add name or address details
Response from developer
Dear Valued Customer, Thank you so much for sharing your feedback with us! We truly appreciate your input. If you only process transactions using "Quick Pay," option the fields are blank by default. However, if you need, you can add the customer's name in the "Description" field. If you need information about what was purchased using the app, you can also use the catalog management to add items so you can have itemized information. If you need help with that or anything else related to the app, our support team is ready to assist at 1-877-447-3938. Your insights are incredibly valuable and help us make meaningful improvements. Thank you for being a valued customer!
