Product Photos Disappeared
I use the Gopayment app at a market once a year. Last year (October 2025), it worked perfectly. This year, all of my product photos were gone and the SKU option isn’t even showing. So, prior to market, I uploaded ALL of my product photos.
However, when I went back to QB Online, all of the SKUs were removed from my products! So, I started to manually re-input all of the SKUs…to then have ALL of the photos of my Online products disappear after the SKUs were added!
What the heck is going on?! I’ve been in touch with the Resolution Center many times, but there is no predicted fix of this issue. How am I supposed to run a small business when information that already is in the QB system is being removed by the company?!
However, when I went back to QB Online, all of the SKUs were removed from my products! So, I started to manually re-input all of the SKUs…to then have ALL of the photos of my Online products disappear after the SKUs were added!
What the heck is going on?! I’ve been in touch with the Resolution Center many times, but there is no predicted fix of this issue. How am I supposed to run a small business when information that already is in the QB system is being removed by the company?!
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Deposit now doesn’t work for iOS
Deposit now doesn’t work for iOS , the option doesn’t pop up on tablets
This app glitches way too often
This app is problematic. Always more so on my iPad (iPhone 16 pro fares better but still needs closed out constantly or the login screen doesn’t fully load and you have to close and try again) We use this to check people out at the front of our store. I’ve been getting a message that states “! Something Went Wrong” and “Request Failed…” This is problematic for credit cards, even cash or check payments. I finally got the right number to call and Francesco was nice to talk with but nothing has been fixed. I even have an email from QBO but you get a trash auto response when I try to communicate, and the F@“&ing link to click sends you to a page that says ACCESS DENIED, oh it’s hilarious!! My iPhone that isn’t problematic won’t log in now, just a loading screen for 60 seconds and then it times out. All the pics I loaded in for our products haven’t shown up on the iPad version for over a year. Wow, it’s bad. I liked that it tied directly to our accounting but I am forced to go back to square or clover and manually import the sales daily, as it beats this nonsense.
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Response from developer
Thank you for bringing this to our attention. We're constantly working to improve our app, and your feedback helps us do that. If you haven't already, please try these troubleshooting steps: reset app data, restart your device, or change networks. If you continue to experience difficulties, please email us at qbcares@intuit.com, including this review. We're committed to ensuring a positive user experience. -Myshka, The QuickBooks Team
Worst App & Service
This APP, Quickbooks itself is honestly a business owner’s worst nightmare! I have had nothing but issues, broken systems, HORRIBLE customer service & hair pulling days just using their services. I don’t understand how they keep getting by! Don’t use this App and don’t use quickbooks for any of your business needs
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Good for people who don’t have to depend on it to work
By far the worst pos program I have ever used. It doesn’t work more often than it works correctly. Definitely not something that you can depend on to run your business
