iProcess vs Bailbooks Agent App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
iProcess
Process credit card transactions securely and easily from your mobile device. This point of sale app supports swiped, keyed, and chip transactions, and offers features like transaction history, refunds, and automated tax application.
- Process swiped, keyed, and chip transactions
- View transaction history
- Refund and void transactions
- Automatic tax rate application
- Accept customer signatures
- Email receipts
- Customer Vault management
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iProcess is a secure and simple way to process credit card transactions from your iPhone or iPad. This point of sale app allows you to sign in with your gateway credentials and you can start processing with our supported credit card swipers. Features include: • Process swiped, keyed, and chip sale and credit transactions (card reader sold through your merchant service provider) • View a complete history of mobile transactions • Refund and void previous mobile transactions • Set a tax rate to be automatically applied to all transactions • Accept signatures from your customers • Save location data with transactions • Automatically send email receipts • Share receipts with customers with almost any app on your device • Toggle between multiple merchant accounts with ease • Name your device to easily distinguish between devices in the merchant control panel reporting • View customers you have saved to the Customer Vault (if service is active) • Add, edit, and delete customers from the Customer Vault (if service is active)
Bailbooks Agent App
This companion application enhances the functionality of the Bailbooks platform for agents. It provides essential tools and information to streamline professional tasks.
- Companion app functionality
- Enhances Bailbooks platform
- Streamlines professional tasks
- Essential tools for agents
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The Bailbooks agent app is a companion app for Bailbooks.
Screenshots
Verdict
The clearest difference is review sentiment: Bailbooks Agent App at 100% against iProcess's 49%. Bailbooks Agent App also leads on rating (3.7 vs 3.0). iProcess's advantage is update cadence (every 2 months vs every 6 months) and ratings volume (29 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Bailbooks Agent App holds the better App Store score, 3.7 against 3.0. That said, the two scores are not equally well evidenced: iProcess has 29 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 49% of iProcess's written reviews are positive against 100% of Bailbooks Agent App's.
iProcess ships an update every 2 months, Bailbooks Agent App every 6 months. The most recent releases landed on August 10, 2026 and September 11, 2026 respectively.
| Parameter | iProcess | Bailbooks Agent App |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (29 ratings) | 3.7 (3 ratings) — better |
| Positive reviews | 48.6% of reviews | 100.0% of reviews — better |
| Number of ratings | 29 — better | 3 |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 10.0 — better | 13.2 |
| Further details — not scored | ||
| Size | 35 MB | 7 MB |
| Age rating | 4+ | 4+ |
| Developer | Gateway Processing Services | Gary Casso |
Customer experience
iProcess
Bailbooks Agent App
Bugs and requests
iProcess
Reported bugs
16 issues- Customer Vault not working with iOS
- App crashes when swiping cards
- App crashes when completing transactions
- Terminal ID Missing and Transaction Key Missing errors
- Connectivity issues, app fails to connect to reader
Show 11 moreShow fewer
- Error messages with no troubleshooting
- No date or time stamp on receipts
- Unable to use customer signature
- Cannot add tips
- Card reader not working with extensions or charge ports
- Signature screen turns black
- App not compatible with iOS 8
- iPad screen layout issues
- Email receipt process requires re-entry of email address
- Cannot send email receipts
- Card reader crashes the app
Requested features
20 requests- Add date and time stamp to receipts
- Improve connectivity and reduce error messages
- Allow adding tips in the payment process
- Enable landscape mode on iPad
- Improve visibility and usability of the tip option
Show 15 moreShow fewer
- Restore the ability to swipe cards directly into Customer Vault
- Provide clear contact information and website for support
- Update to be compatible with newer phone ports (e.g., charge port)
- Implement a master account setup online for employees
- Streamline the receipt emailing process
- Improve the tip screen layout for better readability
- Allow customers to erase and redo signatures
- Fix the issue where the signature pad turns black
- Add a checkbox for manual entries
- Allow multiple email addresses for receipts
- Improve the iPad screen layout for sales entry
- Make the email address carry over for receipt sending
- Add tax functionality
- Provide an iPad-specific version of the app
- Fix the card reader crash issue
Bailbooks Agent App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
iProcess
No in-app purchases
Bailbooks Agent App
No in-app purchases
Questions
Is iProcess free?
Is Bailbooks Agent App free?
Which has better reviews, iProcess or Bailbooks Agent App?
Do iProcess or Bailbooks Agent App have ads?
Which is updated more often, iProcess or Bailbooks Agent App?
Other comparisons
