Fabasphere vs Industry Online Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Fabasphere
Access your cloud-based team rooms and documents securely on the go. Collaborate with colleagues and partners, edit files, and manage tasks from your mobile device. Supports offline access and multiple authentication methods for enhanced security.
- Cloud-based Teamroom access
- Document editing and viewing
- Offline document synchronization
- Image and video uploads
- Secure authentication methods
- Task management and worklist access
- LAN synchronization
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The Fabasphere app gives you access to your Teamrooms and data in the cloud. Wherever and whenever, securely and reliably. The app connects you with colleagues and external business partners on the go. Unlimited, mobile, and secure collaboration in the cloud. The Fabasphere app lets you: - Access your Teamrooms and data in the cloud quickly and easily. - Read, open and edit documents from the cloud and swipe between documents. - Open documents from the Cloud on your iPad/iPhone using integrated apps (e.g. with Pages). - Play videos from the Cloud on your iPad/iPhone – even in offline mode. - Upload images and videos from your image libraries into the Cloud – even multiple files at the same time. - Upload documents from other apps into the Cloud (e.g. e-mail attachments). - Synchronize documents from the cloud and access them in offline mode without using the Internet. - Refresh all of the documents, folders, and Teamrooms that you want to access in offline mode with a single tap. - Use LAN synchronization to download documents from other devices on the same network. - Search for data in all Teamrooms to which you have access rights. - Create new Teamrooms and invite contacts to Teamrooms. - E-mail links to documents and email documents as attachments. - Display documents in full-screen mode. - Quick and easy access to your worklist, including your tracking list in the Fabasphere. - Sort the different lists on your worklist by date, activity type or object, in ascending or descending order. - Access your worklist on your Apple Watch. - Execute work items such as “Approve” or “Release” documents and other objects. - Protect your data in the cloud from unauthorized access. Only registered users who have been invited to the collaboration are authorized. - Authentication via the following methods: user name/password, client certificates, Active Directory Federation Service and the ID Austria – depending the edition of the Solution. In case of a permanent login, the device is bound to your user account using cryptographic methods. If your organization has enabled authentication via client certificates, the client certificate stored in the system key store will be used in case of a permanent login, otherwise you must import your personal client certificate into the Fabasphere app (e.g. using Apple iTunes). Would you like to manage your documents in your own private cloud? The Fabasphere app also supports the Fabasoft Private Cloud. You can easily switch between your private cloud services and the Fabasphere. Do you want end-to-end encryption of documents in your team rooms for the highest security? The Fabasphere app will allow you to access Teamrooms that are encrypted using Secomo. Learn more about Secomo at https://www.fabasoft.com/secomo. Fabasoft is a pioneer in information security and data protection. Our high security standards are proven by international certifications from independent auditing bodies. But for us, trust goes beyond technology – it's built on partnership. We believe in transparent, peer-to-peer business relationships and a genuine commitment to addressing environmental, social, and economic concerns. For more information about the Fabasphere, please visit https://www.fabasoft.com/fabasphere.
Industry Online Support
Access over 300,000 Siemens Industry product documents anytime, anywhere. This app aids in project implementation, troubleshooting, and system expansion, offering FAQs, manuals, and expert entries. It features product code scanning, email sharing, offline caching, and multi-language support.
- Access 300,000+ Siemens Industry product documents
- Problem-solving and troubleshooting assistance
- Technical Forum access
- Scan product/EAN codes for data
- Offline cache for saved favorites
- Multi-language support
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With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere. The app supports you, for example, in the following fields: • Problem solving during the implementation of a project • Troubleshooting of failures • Expanding or restructuring your system It also provides you with access to the Technical Forum and to further entries created for you by our experts: • FAQs • Application examples • Manuals • Certificates • Product notes, and many others The main functions at a glance: • Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑ • Send your product information or entries per e-mail in order to process the information directly at the workstation. • Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function. • Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage. • Transfer PDF documents to an external library. • The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English. More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video: https://support.industry.siemens.com/cs/ww/en/sc/2067
Screenshots
Verdict
The clearest difference is rating: Industry Online Support at 4.6 against Fabasphere's 3.0. Industry Online Support also leads on review sentiment (32% vs 0%) and ratings volume (422 vs 2). Fabasphere's advantage is update cadence (every 2 months vs every 7 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Industry Online Support holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: Industry Online Support has 422 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 0% of Fabasphere's written reviews are positive against 32% of Industry Online Support's.
Fabasphere ships an update every 2 months, Industry Online Support every 7 months. The most recent releases landed on September 10, 2026 and September 20, 2026 respectively.
| Parameter | Fabasphere | Industry Online Support |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) | 4.6 (422 ratings) — better |
| Positive reviews | 0.0% of reviews | 31.8% of reviews — better |
| Number of ratings | 2 | 422 — better |
| Update frequency | Every 2 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 18.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 162 MB | 81 MB |
| Age rating | 4+ | 4+ |
| Developer | Fabasoft R&D GmbH | Siemens AG |
Customer experience
Fabasphere
Industry Online Support
Bugs and requests
Fabasphere
Not enough reviews yet to summarise bugs or requests.
Industry Online Support
Reported bugs
10 issues- Cannot login (missing fields error)
- Support request function not working
- Cannot open links on the forum
- App gives "Something is wrong, try again later" message
- App crashes after update (frozen blue screen)
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- Barcode scan does not work
- QR code scanning does not automatically pick up codes
- App logs out frequently
- App fails to follow iOS conventions
- App gives volumes of useless information when scanning
Requested features
5 requests- Ability to change to macro lens for QR scanning
- Option to import photos with QR codes
- PKI support for employees
- Scan 2D barcodes on devices
- Improve barcode scanner functionality
In-app purchases
Fabasphere
No in-app purchases
Industry Online Support
No in-app purchases
Questions
Is Fabasphere free?
Is Industry Online Support free?
Which has better reviews, Fabasphere or Industry Online Support?
Do Fabasphere or Industry Online Support have ads?
Which is updated more often, Fabasphere or Industry Online Support?
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