Therap vs PEX
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Therap
This app provides HIPAA-compliant tools for documenting services and managing staff for developmental disabilities and long-term care providers. It allows for remote submission of notes, data collection, and password resets, ensuring efficient service delivery tracking.
- HIPAA-compliant documentation
- Shift and progress notes submission
- Service data collection
- GPS tracking for proof of service
- Electronic signatures
- Staff password reset
- Scheduling and EVV access
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** Note ** 1. The Therap for iOS app is designed to be used by people who already have an active Therap account with the appropriate permissions. If you cannot log into the app or you do not see the functionality you expect, please contact your Provider Administrator. 2. Users with the Reset Password administrative role will be able to access 'Password Reset' section from their dashboard. Users who have both the 'Reset Password' administrative and 'Super Admin' roles enabled can change the password for the users of their agencies. 3. Access to the T-Log module requires the 'T-Log' role to be enabled by a Provider Administrator who has the Mobile T-Log enabled in their Admin Settings. 4. Users with the 'ISP Data' role enabled will have access to Mobile ISP Data module after it has been enabled. 5. Users with the ‘MAR Data Update’ role are able to edit Scheduled, PRN and Other medications from their mobile devices. 6. Users would be able to access the Scheduling/EVV module section from their dashboard if Mobile Scheduling is enabled for the provider. ** Description ** The Therap iOS application offers HIPAA compliant tools for Developmental Disabilities and Long-term services and supports (LTSS) to document shifts notes/progress notes, collecting service data in the home or community setting and resetting passwords remotely. The T-Log, ISP Data, MAR and Scheduling/EVV modules are currently available on the iOS app along with a password reset feature for agency administrators. With the Therap iOS app, users can: • Directly submit shift notes or progress notes from their handheld devices • Capture date and time stamped photos of activities and supports • Ensure proof of service delivery with GPS tracking and electronic signatures • Quickly reset passwords of staff members • Access to view schedules for a particular date on the Agenda List page • Option to check in, check out and add comments after the service delivery
PEX
Manage business spending and streamline expense workflows with automated controls, receipt capture, and detailed reporting. Control employee spending limits, categorize transactions, and integrate with accounting software.
- Automated spend controls
- Receipt capture and annotation
- Transaction tagging and categorization
- On-demand virtual cards
- Quick fund transfers
- Enhanced reporting and export
- Integration with accounting software
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The PEX financial platform and corporate cards provide powerful capabilities to manage business spending and reconciliation. PEX automates and simplifies your spend and expense workflows, saving you time on issues meaningful to your bottom line. PEX reduces data entry, helps manage cash flow, captures and tracks receipts, streamlines reconciliation, and provides detailed reporting. Your employees, volunteers or contractors can spend (only) when and where you want them to using their PEX Prepaid Visa® or Mastercard®. PEX also provides on-demand virtual cards and a scalable API for custom needs. The PEX app is a free companion app for existing Administrators and Cardholders intended to complement the main PEX platform.* With the PEX platform, you can: • Control Spend. Modernize spending controls by automatically limiting what, where and how much an employee can purchase. In addition to daily, weekly, and monthly limits, employees can also be restricted to specific industries via the use of Merchant Category Codes (“MCCs”). • Capture Receipts. Seamlessly snap a photo of a receipt, add to a transaction, and annotate with custom notes. • Tag Transactions. Easily categorize and organize transactions by using PEX Tags. Append accounting or general ledger codes to transactions to speed up reconciliation. • Make Quick Transfers. Transfer funds from your organization’s bank account to your PEX account on an ad hoc basis, or schedule automatic transfers. Fund and de-fund employee cards instantly for granular control or allow cards to debit from a central shared account. • Request Funds. Allow employees to request funds from authorized administrators with an audit of the entire process. Push and email notifications keep everyone informed. • Enhanced Reporting. Quickly create a variety of reports on purchasing activity with detailed transaction data. Export via CSV or in custom formats. • Leverage Complimentary Systems. Easily integrate PEX with processes and tools you already use, including QuickBooks, Xero, Certify, and more. *When using a mobile device, standard text messaging and/or data rates from your wireless service provider may apply. *** Any questions? Email us at: sales@pexcard.com If you are interested in becoming a customer please visit: https://apply.pexcard.com *** The PEX Visa® Prepaid Card and the PEX Disburse Visa Prepaid Card are issued by Fifth Third Bank, N.A., Member FDIC, or The Bancorp Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A Inc and may be used everywhere Visa Prepaid cards are accepted. The PEX Prepaid Mastercard® is issued by The Bancorp Bank, N.A. pursuant to license by Mastercard International Incorporated and may be used everywhere Debit Mastercard is accepted. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Please see the back of your card for its issuing bank.
Screenshots
Verdict
The clearest difference is rating: PEX at 4.8 against Therap's 3.3. PEX also leads on ratings volume (3.8K vs 456). Therap's advantage is review sentiment (49% vs 41%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PEX holds the better App Store score, 4.8 against 3.3. That said, the two scores are not equally well evidenced: PEX has 3.8K ratings behind it against 456, so its average is the more settled of the two. Written reviews complicate that: 49% of Therap's written reviews are positive against 41% of PEX's, so the app with the better star average is not the one people write more warmly about.
Therap ships an update every 3 weeks, PEX fortnightly. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.
| Parameter | Therap | PEX |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (456 ratings) | 4.8 (3.8K ratings) — better |
| Positive reviews | 49.3% of reviews — better | 41.2% of reviews |
| Number of ratings | 456 | 3.8K — better |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 57 MB | 97 MB |
| Age rating | 17+ | 4+ |
| Developer | Therap Services, LLC | PexCard |
Customer experience
Therap
PEX
User reviews
Therap
From 456 App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Convenient for on-the-go documentation
- 🚀 Reliable and functional
- 👍 Helpful for remote staff
- 👍 User-friendly interface
Room to improve
- 🐛 Buggy and glitchy
- 🕰️ Slow performance and lagging
- 🔒 Login and password issues
- 🔄 Frequent updates and downtime
- 🤔 Limited functionality compared to website
PEX
From 3.8K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Fast app
- 💡 Great for business expenses
- 💡 Helpful for employees
- 👍 Flexible and quick access
Room to improve
- 🐛 Buggy app with crashes and glitches
- 👎 Poor user interface design
- 👎 Slow and unresponsive
- 🔒 Privacy concerns with photo access
- 👎 Difficult to manage receipts and transactions
Bugs and requests
Therap
Reported bugs
5 issues- Login failures and account lockouts
- Inability to submit signatures
- Jumbled or missing data entry
- Incorrect location detection for clock-in/out
- Crashes and freezes during use
Requested features
5 requests- Edit ISP data from the app
- Add time tracking and alerts
- Integrate biometric login
- Improve syncing and offline capabilities
- Allow viewing of attachments and notifications
PEX
Reported bugs
5 issues- App crashes frequently
- Transactions not showing up
- Issues with adding funds to cards
- Receipt upload problems
- Login and password issues
Requested features
5 requests- Biometric login (Face ID, Fingerprint)
- Improved receipt management and search
- Better reporting and analytics
- Streamlined transaction flow
- Ability to upload digital receipts
In-app purchases
Therap
No in-app purchases
PEX
No in-app purchases









