Spok Mobile vs SmartTrack by Infab
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Spok Mobile
This app facilitates critical messaging and alerting for professionals in healthcare, government, and public safety. It enables secure communication for urgent situations, with some features requiring a subscription to a supported system.
- Critical messaging
- Alerting
- Healthcare communication
- Government communication
- Public safety communication
- Secure messaging
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Spok Mobile™ is a critical messaging / alerting application for use in healthcare, government, and public safety environments. Some functionality requires a subscription / connection to a supported Spok system.
SmartTrack by Infab
Manage, track, and document radiation protection garment inspections. Generate inventory, missing, and damaged reports with full inspection histories. Scan garment barcodes for fast searching and access your inventory from mobile devices.
- Manage radiation protection garments
- Track garment inspections
- Document garment status
- Generate inventory reports
- Generate missing/damaged reports
- Scan garment barcodes
- Mobile device access
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SmartTrack is a web-based tool that will allow our customers to manage, track, and document the inspections of their Radiation Protection Garments. SmartTrack generates entire inventory, missing, and damaged reports with full inspection histories. This application integrates with your web-based account allowing you access to your protective garment inventory in order to perform inspections from your mobile devices. This application includes the ability to scan a garment barcode with your device camera for simple and fast searching.
Screenshots
Verdict
The clearest difference is monetization model: SmartTrack by Infab at ad-supported against Spok Mobile's subscription. Spok Mobile's advantage is review sentiment (10% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Spok Mobile ships an update every 4 months, SmartTrack by Infab every 2 months. The most recent releases landed on October 23, 2026 and October 7, 2026 respectively.
| Parameter | Spok Mobile | SmartTrack by Infab |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (141 ratings) — better | — |
| Positive reviews | 10.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 141 — better | — |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Ad-supported — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 39 MB | 10 MB |
| Age rating | 4+ | 4+ |
| Developer | Spok, Inc. | Infab, LLC |
Customer experience
Spok Mobile
SmartTrack by Infab
Bugs and requests
Spok Mobile
Reported bugs
24 issues- App crashes on startup or when opening messages
- Push notifications fail to deliver unless app is open
- Audio settings revert to high volume automatically
- Status switcher disappeared after iOS updates
- Alerts continue after message is opened
Show 19 moreShow fewer
- Messages arrive hours or days late
- Null messages received with no information
- App logs out unexpectedly
- Badges show unread pages but app won't load them
- Registration errors during setup
- Login timeouts and unresponsive authentication
- Dark mode makes text unreadable
- Incompatible with iOS low battery mode
- Phone number links require multiple taps to work
- App breaks with iOS updates
- Messages disappear from history quickly
- Confirm receipt system broken on iOS
- App freezes during update process
- Incompatible with VPN connections
- CarPlay compatibility issues
- Notifications don't work with Focus mode enabled
- Message body doesn't display in notifications
- Slow app startup and message loading
- Pages received out of order or with wrong timestamps
Requested features
20 requests- Apple Watch support with message preview
- Customizable alert tones and volume control
- Ability to mute/silence pager independently from phone
- Copy and paste functionality within messages
- Search function for messages
Show 15 moreShow fewer
- Better message threading and group messaging
- On-call directory integration
- Character count display before sending
- Repeat notification alerts until acknowledged
- Message preview in notifications and lock screen
- Delete all messages button
- Better dark mode support
- Improved Focus mode integration
- Vibrate-only alert option
- Custom ringtone selection from iTunes store
- Message templates/canned responses
- Improved favorites list
- Better message history retention
- Multimedia support expansion
- One-time alert option instead of multiple alerts
SmartTrack by Infab
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Spok Mobile
No in-app purchases
SmartTrack by Infab
No in-app purchases
Questions
Is Spok Mobile free?
Is SmartTrack by Infab free?
Do Spok Mobile or SmartTrack by Infab have ads?
Which is updated more often, Spok Mobile or SmartTrack by Infab?
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