Comparison

Amtelco Secure Messages vs PowerChart Touch

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Amtelco Secure Messages

This app provides secure, encrypted instant messaging for businesses and healthcare. It ensures sensitive information is protected and streamlines team collaboration with features like persistent alerts and read receipts. Designed for speed and ease of use, it's ideal for contact centers and enterprises.

Highlights
  • End-to-end encryption
  • Persistent alerts
  • Group messaging
  • HIPAA and HITECH compliant
  • Tracking and reporting
  • Send attachments
  • Voice-to-text mode
Features
Read full description

Amtelco Secure Messages (formally known as miSecureMessages or MSM) is a robust, encrypted, two-way instant messaging application which enables messages to be sent securely from device to device. Amtelco offers a secure cloud-based or on-site directory solution. When you receive a notification from Amtelco Secure Messages, a Persistent Alert notifies you until you acknowledge the message. You can view messages and quickly send a secure reply. Amtelco Secure Messages protects sensitive information such as PHI and streamlines team collaboration, offering industries secure business messaging. Amtelco offers an easy implementation process in contact centers, enterprises, and healthcare. Users will appreciate a secure messaging solution which prioritizes speed and is user-friendly. Amtelco Secure Messages offers high priority messages to ensure every critical message is delivered quickly and clearly, keeping users connected with fast and reliable two-way communication. Amtelco Secure Messages seamlessly integrates with your current systems, simplifying maintenance and support. Built with flexibility and customization in mind, Amtelco Secure Messages effortlessly adjusts to your evolving IT setup. With our responsive development and support teams located in the US, you'll experience reduced training and troubleshooting time, ensuring smooth operations. Contact centers gain from the extensive reporting, trackability, and interoperability Amtelco Secure Messages offers. Featuring clearly documented read receipts, administrators stay informed about the delivery, opening, and reading of crucial messages, holding their teams accountable. Enjoy peace of mind, knowing messages are delivered swiftly and securely through Amtelco Secure Messages. Key Features: - End-to-end encryption - Off-device message storage - Group messaging - Persistent alerts (SMS escalation) and push notifications - Send attachments (photos, videos, and audio recordings) - Intuitive interface - Voice-to-text mode (Dictation) - HIPAA and HITECH compliant - Remote disabling if a device is lost or stolen - Tracking and Reporting - High-priority sounds - Critical Alerts - Personal, Group, or System quick phrases - Single sign-on (SSO) and Security Assertion Markup Language (SAML) authentication - Works on mobile data and WiFi - View the status of contacts instantly (online, offline, do not disturb) - Configure Circles for fast access to the right contacts (Circles can be configured by the user and by administrators) - Complete activity audit trails - Easy reporting and analytics - Third-party integration via API (Contact us for more information) - Replaces pagers and unsecured SMS - Auto-replies and away messages - Optional reply modes: No Reply, Reply to Sender, and Reply All - Device consolidation and Bring Your Own Device (BYOD) For more information, contact Amtelco at 800-356-9148 or e-mail info@misecuremessages.com. New phone or device? Re-install the Amtelco Secure Messages app and login with your existing Amtelco Secure Messages credentials. If you don’t know what your login credentials are, contact your Amtelco Secure Messages system administrator or Certified Provider. This may be your answering service, contact center, or your main point of contact within your organization for Amtelco Secure Messages. Requires a connection to cloud-based or on-site Amtelco Secure Messages solution provided by Amtelco.

About

PowerChart Touch

This app enables healthcare providers to manage patient workflows on mobile devices. It offers secure access to patient charts, scheduling, order placement, and prescription management, facilitating efficient care delivery both inside and outside the facility.

Highlights
  • Review schedule and patient lists
  • Access patient charts and demographic information
  • Manage notes, allergies, problems, and histories
  • Review clinical results and radiology reports
  • Place orders and prescribe/refill medications
  • Secure remote EHR access
Features
Read full description

PowerChart Touch for iPad® and iPhone® supports fast, easy, and smart workflows. PowerChart Touch allows a provider to complete both ambulatory and inpatient workflows, including: • Review their schedule, patient list, and patient charts • Access the Physician Handoff, a standardized approach to transfer care of a patient between providers • Review patient's demographic information • Take patient's photo • Review, create, and sign notes • Review, add, and modify allergies, problems & histories • Review clinical results, radiology reports, and pathology reports • Review all orders including medication orders • Ability to place orders • Prescribe and refill medications with formulary support, electronic prescribing and printing • Clinical checking for safe prescription writing including drug-drug and drug-allergy checking • Dictate with Nuance voice recognition PowerChart Touch also provides secure access for providers needing access to the EHR outside of the facility's walls. IMPORTANT: PowerChart Touch requires your organization to have a valid license and be on release 2012.01 or higher. If you are unsure about the availability of PowerChart Touch at your organization, please contact your IT department or your Cerner representative.

Screenshots

Amtelco Secure Messages4 screens
PowerChart Touch4 screens

Verdict

The call

The clearest difference is ratings volume: PowerChart Touch at 204 against Amtelco Secure Messages's 19. PowerChart Touch also leads on update cadence (every 6 weeks vs every 3 months). Amtelco Secure Messages's advantage is review sentiment (18% vs 9%) and device support (4 vs 2). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Amtelco Secure Messages holds the better App Store score, 2.4 against 2.2. That said, the two scores are not equally well evidenced: PowerChart Touch has 204 ratings behind it against 19, so its average is the more settled of the two. Written reviews point the same way: 18% of Amtelco Secure Messages's written reviews are positive against 9% of PowerChart Touch's.

UpkeepUpdate frequency

Amtelco Secure Messages ships an update every 3 months, PowerChart Touch every 6 weeks. The most recent releases landed on September 5, 2026 and September 22, 2026 respectively.

Scorecard5 real differences · 5 level
Amtelco Secure Messages versus PowerChart Touch: the parameters behind the verdict, then further details
ParameterAmtelco Secure MessagesPowerChart Touch
PriceFreeFree
Rating2.4 (19 ratings) — better2.2 (204 ratings)
Positive reviews18.0% of reviews — better8.6% of reviews
Number of ratings19204 — better
Update frequencyEvery 3 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPad
Requires iOS15.0 — better17.4
Further details — not scored
Size66 MB40 MB
Age rating4+17+
DeveloperAmtelcoCerner Corporation

Customer experience

Amtelco Secure Messages

All ratings19 ratings
Positive31.6%
Neutral5.3%
Negative63.2%
Written reviews61 reviews
Positive18.0%
Neutral8.2%
Negative73.8%

PowerChart Touch

All ratings204 ratings
Positive22.5%
Neutral10.8%
Negative66.7%
Written reviews70 reviews
Positive8.6%
Neutral11.4%
Negative80.0%

Bugs and requests

Amtelco Secure Messages

Not enough reviews yet to summarise bugs or requests.

PowerChart Touch

Reported bugs

167 issues
  • Crashes often
  • Always asking to sign in
  • Difficult to sign in
  • Getting worse
  • Pain in the neck
Show 162 more
  • Clunky
  • Difficult to document
  • Not even functional
  • Very poorly made
  • Requires sign in twice
  • Not letting me log in
  • Absolutely terrible
  • Crashes in the middle of notes
  • Saves nothing
  • Useless
  • Embarrassing
  • Not useful for surgeons
  • Incomplete
  • Repeatedly gives system error
  • Freezes
  • Horrible
  • Confused about Bluetooth call
  • Chews through battery
  • Frustrating in car
  • Missing micro view
  • Limited ordering ability
  • Can only cancel fluids
  • Not faster overall
  • Essentially useless
  • Only works for some specialties
  • No OB or prenatal
  • Won't bring up pdfs
  • Can't pull up lists
  • Almost good
  • Clunky
  • No better than Instanote
  • Cannot function as stand alone
  • Sign-in again and again
  • Freezes up completely
  • Cannot even re-download
  • Years behind Epic’s Haiku
  • Pretty useless for inpatient
  • Terrible app
  • Avoid if you can
  • Login/logoff five times
  • Infrequent Dragon integration
  • Zero consistency
  • Terrible product technical support
  • Frequent unexplained downtime
  • Surprise updates render unusable
  • Horrible idea
  • Cutting out crucial functionality
  • Always freezes up
  • Need to restart phone
  • Freezes many times
  • Requiring phone restart
  • Crashes all the time
  • Biggest problem Cerner’s emr has
  • Inability to understand other languages
  • Will not let me into the app
  • Drains my battery
  • Keeps crashing
  • No tracking board views
  • No micro results
  • No image viewing
  • Horrible user interface
  • Lacks basic features
  • Ordering medications missing
  • Glaring feature disparities
  • Long-standing deficiencies
  • Slow to fix issues
  • Unhelpful
  • Very stressful
  • Worse than old version
  • Adds to stress
  • Wastes time
  • Freezing nonstop
  • Constantly reinstall/restart
  • Miserable
  • Frequent shut downs
  • Microphones not working
  • Slow to upload
  • Fundamentally lousy
  • Stalls out
  • Requires delete/reload
  • Upgrade doesn’t work
  • Frozen, won’t start
  • Days longer playing with app
  • Updated now not working
  • Loop of log in/log out
  • Loss of Physician Handoff
  • Less intuitive UI
  • Requires more steps to login
  • Buggy
  • Slow
  • Almost useless
  • Poor upgrade
  • Even more disappointing than desktop
  • Not intuitive
  • Needs to cater better for Australian sites
  • No way to create patient list
  • Schedule viewing: open slots
  • Last update broke app
  • Errors with processing orders
  • Unusable
  • Missing ability to add providers
  • App does not open
  • Third rate app
  • Clicks don’t work
  • Power plans ill conceived
  • Throw your phone in agony
  • Improvement falls short
  • Poor execution
  • Archaic
  • Horrific update
  • Deleted ability to lookup schedules
  • Utterly ridiculous
  • Major stability issues
  • Lost work
  • Crashes at least once every note
  • Search removed
  • Cannot find patient
  • Won’t let me sign in
  • Disaster
  • No customer service response
  • Loss of flowsheets
  • Viewing current labs first
  • Clutter of old labs
  • Placing orders slower
  • Verification of patient physician relationship slow
  • Microbiology not available
  • Charge after discharge not accessible
  • Medication history dosing not available
  • Please fix the dictation
  • Does not support new iPhones
  • Observation Status Patients do not Show
  • New update has issues
  • Becoming more useful, still slow
  • Slow loading speeds
  • Pretty useless
  • No microbiology
  • Clunky
  • Poor UI
  • Rounding with this is limited
  • Not intuitive to place/edit orders
  • Slow migrating between patients/lists
  • Discharged patients disappear
  • Need MAR tab
  • Domon face recognition
  • No reason for re-login
  • Unable to dictate certain histories
  • Practically worthless
  • Getting worse
  • Logs out after 10 minutes
  • Lab results display useless
  • Goes back to patient homepage
  • Still on previous day
  • Clunky
  • Unnecessary haptic steps
  • Real estate taken by useless options
  • Old version preferred
  • Lost trend review for data
  • Vitals not in trend view
  • Labs not in trend view
  • Data not timely/accurately updated
  • Trending capabilities absent
  • Dictation not used anymore

Requested features

31 requests
  • Add ability to add media from photo gallery/files
  • Add medicine reconciliation capacity
  • Add ability to open radiographs and images
  • Include microbiology section
  • Show Operating Lists
Show 26 more
  • Show blood gas values
  • Add Micro view
  • Increased ordering ability (fluids, power plans)
  • Make app faster
  • Add OB or prenatal functionality
  • Bring up PDFs
  • Pull up lists from care teams
  • Add lab notifications
  • Add secure chat
  • Add PowerPlans functionality
  • Add ability to add providers in ‘Resource Selection’
  • Bring back old functionality for provider schedules
  • Ability to create patient lists
  • Show available slots on schedule
  • View other schedules
  • Support new iPhones borders and screen
  • Show Observation Status Patients
  • Add Subjective, ROS, Assessment for dictation
  • Improve slow loading speeds
  • Allow viewing discharged patients
  • Add MAR tab
  • Add thumb/face recognition for login
  • Dictate social history, family history, past medical history
  • Restore trending graphs and detailed views of vitals and labs
  • Add dark mode option
  • Advanced analytics dashboard

In-app purchases

None

Amtelco Secure Messages

No in-app purchases

None

PowerChart Touch

No in-app purchases

Questions

Is Amtelco Secure Messages free?
Amtelco Secure Messages is free to download, with no in-app purchases.
Is PowerChart Touch free?
PowerChart Touch is free to download, with no in-app purchases.
Which has better reviews, Amtelco Secure Messages or PowerChart Touch?
Amtelco Secure Messages is rated higher. Amtelco Secure Messages averages 2.4 out of 5 from 19 ratings, while PowerChart Touch averages 2.2 from 204 ratings.
Do Amtelco Secure Messages or PowerChart Touch have ads?
Neither Amtelco Secure Messages nor PowerChart Touch shows ads.
Which is updated more often, Amtelco Secure Messages or PowerChart Touch?
Amtelco Secure Messages ships an update every 3 months, and PowerChart Touch every 6 weeks. Most recently, Amtelco Secure Messages was updated on September 5, 2026 and PowerChart Touch on September 22, 2026.

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