eHub vs EventTray

eHub by TEAM Software eHub Mobile is an employee and customer self-service app for the building service and security industries. eHub Mobile gives you instant access to critical information you need on site, any time. From schedules, work tickets and timekeeping for employees to job site and billing information for customers, eHub Mobile puts workforce and customer management tools right in your pocket. This app is available for employees/supervisors and customers of TEAM Software clients who have licensed eHub. Permission to access any of the employee self-service features listed below is granted by your employer. Access to customer self-service features is determined by your eHub contractor. Employee Self-Service features: • Manage jobs: See job information and location; access, sign and complete work tickets; submit and review work requests; complete surveys and inspections and sign off; view customer invoices and requests; monitor job budgets and profitability; see time and attendance information in real-time; find schedule replacements; create billable work tickets on the fly. • Manage people: View and modify schedules and timekeeping information; review compliance information; leverage targeted communication tools. • Manage personal information: View pay stubs, W-2s, hourly benefit balances (PTO/sick); update contact information; clock in and out of jobs. Customer Self-Service features: • View electronic invoices, job information, time and attendance information, schedules, scheduled job site work and targeted communication items. • Request additional work, coverage or other items and see up-to-date request statuses. • Perform inspections or complete surveys and see results and deficiency status. • Sign off on inspections and work tickets.

EventTray is the real-time command center for event crews. Group leaders schedule events, roster personnel, and coordinate everyone from one screen — with AI-powered dispatch, live zone tracking, and automatic data deletion. COMMAND CENTER See your entire crew at a glance: who's on site, who's on a task, who's delayed. Crew are grouped by venue zone with live headcounts, active tasks, and priority incidents — all on one dashboard that refreshes in real time. SCHEDULE & ROSTER Plan events up to a month ahead. Add the venue address, set the date, and build your crew roster. Each crew member starts as "invited" so they can prep and download the app before event day. When you create an event, you get a 6-character access code to share with your crew. CREW JOIN FREE Crew members download the app, sign in, and enter your event code to join. They don't need a subscription — your leader plan covers the whole event. Crew can pick their role (delegate, speaker, AV crew, catering, security, cleaning crew, or admin) and start following up. FRANCO AI DISPATCH When an incident is reported, Franco — the built-in AI coordinator — instantly routes it to the nearest qualified responder. Franco analyzes the incident type, matches it to the right role (security, AV, catering, cleaning), checks who's closest by zone, and sends a personalized briefing to the responder. Franco can also nudge delayed delegates with a warm check-in and quick-reply buttons. TASK MANAGEMENT Leaders broadcast tasks to all personnel. Crew accept the ones they can handle, mark them done with a note when finished, and the leader verifies the work is complete — or rejects it for rework. The full lifecycle is tracked: pending → accepted → completed → verified. LIVE PERSONNEL TRACKING Every crew member's duty status is visible in real time: on site, on task, delayed, or off duty. Crew who are running late can report a delay with a reason (traffic, parking, lost, equipment, personal, weather) and an optional note to the leader. The app notifies you when all on-duty crew are within range of the venue. INCIDENT MANAGEMENT Report incidents with severity levels (low, medium, high, critical) and zone location. Track each incident from open to dispatched to in progress to resolved. Franco generates a deploy briefing for the assigned responder so they know exactly where to go and what to fix. FIELD REPORTS & AI POST-EVENT REPORTS Crew file field reports by zone during the event. When it's over, Franco analyzes all the data — incidents, delays, crew reports — and generates a comprehensive post-event summary with recommendations. PRIVACY BY DESIGN All event data is automatically deleted within 48 hours after the event. Reports, locations, incidents, crew records — nothing is kept. You're in control: set your status to "Off Duty" at any time to pause live tracking. SUBSCRIPTIONS • Leader Pro — $9.99/week. Group leaders subscribe to create events and unlock AI reports. Crew members join for free with an event code. • Organization Plan — $99.99 one-time. Up to 50 seats with an invite code. Every member gets full Pro access — no individual subscriptions needed. Payment is charged to your App Store account. Subscriptions auto-renew weekly unless cancelled at least 24 hours before the period ends. Manage or cancel anytime in your App Store subscription settings. Terms of Service: https://2ci1rhjj7275xx6pm74f2-web-eventtray-tickets.rork.live/terms Privacy Policy: https://2ci1rhjj7275xx6pm74f2-web-eventtray-tickets.rork.live/privacy