Comparison

Kemba Mobile vs NKWD App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Kemba Mobile

Manage your finances on the go with secure 24/7 access to your accounts. Perform transactions, deposit checks, pay bills, and control your cards directly from your mobile device.

Highlights
  • 24/7 secure account access
  • Check balances
  • View transaction history
  • Deposit checks
  • Transfer funds
  • Pay bills
  • Card controls
Features
Read full description

Kemba Mobile gives you 24/7 secure access to your accounts from your mobile device. The Kemba Mobile app is free to all members of Kemba Cincinnati (data charges may apply). Using Kemba Mobile, you can: • Check Balances • View and Search Transaction History • Deposit Checks • Transfer Funds • Pay Bills • Turn Cards On and Off • Enroll in eStatements

About

NKWD App

Easily pay your water bill directly from your iPhone or iPad. This application streamlines the payment process for your Northern Kentucky Water District account.

Highlights
  • Pay water bills
  • Mobile payment
  • iPhone and iPad compatible
Features
Read full description

Northern Kentucky Water District app powered by Paymentus. This allows you to pay your water bill via your iPhone or iPad.

Screenshots

Kemba Mobile4 screens
NKWD App4 screens

Verdict

The call

The clearest difference is rating: NKWD App at 4.8 against Kemba Mobile's 2.8. NKWD App also leads on review sentiment (73% vs 55%) and ratings volume (464 vs 47). Kemba Mobile's advantage is update cadence (every 5 weeks vs every 55 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NKWD App holds the better App Store score, 4.8 against 2.8. That said, the two scores are not equally well evidenced: NKWD App has 464 ratings behind it against 47, so its average is the more settled of the two. Written reviews point the same way: 55% of Kemba Mobile's written reviews are positive against 73% of NKWD App's.

UpkeepUpdate frequency

Kemba Mobile ships an update every 5 weeks, NKWD App every 55 months. The most recent releases landed on November 7, 2026 and November 11, 2026 respectively.

Scorecard4 real differences · 6 level
Kemba Mobile versus NKWD App: the parameters behind the verdict, then further details
ParameterKemba MobileNKWD App
PriceFreeFree
Rating2.8 (47 ratings)4.8 (464 ratings) — better
Positive reviews55.3% of reviews72.5% of reviews — better
Number of ratings47464 — better
Update frequencyEvery 5 weeks — betterEvery 55 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size128 MB24 MB
Age rating4+4+
DeveloperKemba Credit UnionPaymentus Corporation

Customer experience

Kemba Mobile

All ratings45 ratings
Positive44.4%
Neutral2.2%
Negative53.3%
Written reviews76 reviews
Positive55.3%
Neutral7.9%
Negative36.8%

NKWD App

All ratings286 ratings
Positive94.4%
Neutral5.2%
Negative0.3%
Written reviews40 reviews
Positive72.5%
Neutral12.5%
Negative15.0%

User reviews

Kemba Mobile

From 47 App Store ratings

What we love

  • 👍 User-friendly and easy to navigate
  • 👍 Convenient for viewing account information
  • 👍 Great customer service
  • 👍 Makes balancing checking account easy
  • 👍 Appreciated for protecting funds and identity

Room to improve

  • 🐛 App is buggy and unstable
  • 🐛 Frequent logouts and poor performance
  • 🐛 Mobile deposit errors
  • 🐛 Difficulty logging in after updates
  • 🐛 Annoying security verification steps

NKWD App

From 464 App Store ratings

What we love

  • 👍 Easy to use
  • 👍 Simple and clean interface
  • 🚀 Quick payments
  • 🚀 Faster than website/old site
  • 👍 Convenient for payments

Room to improve

  • 🐛 Cannot view bills
  • 🐛 Annoying to view bills
  • 🐛 Hard to view bill and previous bills
  • 🐛 Error when viewing past bills
  • 🐛 Login issues (user ID/password)

Bugs and requests

Kemba Mobile

Reported bugs

25 issues
  • Constantly deleting and reinstalling app
  • Randomly logged out
  • No smooth transition between menus
  • Mobile deposit error 'something went wrong'
  • Face ID/Touch ID not saving or working
Show 20 more
  • Profile picture not uploading
  • System doesn't recognize user after update
  • Cannot unlock card
  • App is non-functional, jumps up and down
  • Fatal error when paying credit card bill
  • Cannot link another bank to pay auto loan
  • Biometrics not working properly
  • Touch ID does not work
  • Cannot save biometrics on iPad
  • Card won't unfreeze at random times
  • App is slow
  • Direct deposit takes too long to appear
  • Hard to pay bills, often not working
  • Cannot pay bills over $1,000
  • App moves slow
  • Fingerprint enabling and quick lookup don't work
  • App is on functional, jumps up and down
  • Ads before seeing balance
  • App is completely non-functional
  • Mobile deposit requires perfect lighting

Requested features

10 requests
  • More physical bank locations
  • Ability to make payments from iPhone app
  • Add own pending transactions
  • Pattern or number code for faster sign-in
  • More ATMs
Show 5 more
  • Widget for quick access
  • Move Face ID button
  • Ability to set up payment from another bank
  • Option to pay auto loan via phone app
  • Fix backspace issue where entire field is deleted

NKWD App

Reported bugs

14 issues
  • Forgot user ID password flow is abysmal
  • Keeps saying temp pe is incorrect
  • Not being able to see my bills is annoying
  • Hard to view bill and previous bills
  • Getting an “Error, please try again prompt” when viewing past bills
Show 9 more
  • Pretty lack luster interface
  • Don’t give you a format prompt for entering the expiration date
  • Says expiration date is either missing or invalid no matter what
  • Keeps telling me that my expiration date is wrong
  • Only shows amount owed and allows you to pay through app. Nothing else
  • Will not display what the actual bill would look like, had it been received in the mail
  • Never works
  • Did not include security enhancement like Touch ID
  • Why no Amex to this day?!

Requested features

4 requests
  • Include security enhancement like Touch ID
  • Add Amex as a payment option
  • Allow viewing of past bills
  • Provide format prompt for expiration date

In-app purchases

None

Kemba Mobile

No in-app purchases

None

NKWD App

No in-app purchases

Questions

Is Kemba Mobile free?
Kemba Mobile is free to download, with no in-app purchases.
Is NKWD App free?
NKWD App is free to download, with no in-app purchases.
Which has better reviews, Kemba Mobile or NKWD App?
NKWD App is rated higher. Kemba Mobile averages 2.8 out of 5 from 47 ratings, while NKWD App averages 4.8 from 464 ratings.
Do Kemba Mobile or NKWD App have ads?
Neither Kemba Mobile nor NKWD App shows ads.
Which is updated more often, Kemba Mobile or NKWD App?
Kemba Mobile ships an update every 5 weeks, and NKWD App every 55 months. Most recently, Kemba Mobile was updated on November 7, 2026 and NKWD App on November 11, 2026.

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