Comparison

Valley First Mobile Banking vs CIG Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Valley First Mobile Banking

Manage your finances on the go with this mobile banking app. Check balances, pay bills, transfer funds, and view transactions securely from anywhere. Access branch information and send secure messages to your bank.

Highlights
  • Check balances 24/7
  • View pending transactions
  • Create, approve, cancel funds transfers
  • View transaction history
  • Send and receive secure messages
  • Access branch hours and locations
Features
Read full description

Valley First Mobile Banking app allows you to check balances, pay bills, transfer or deposit funds and view transactions from anywhere, anytime. It’s fast, FREE and available to all of our online banking users. With this app you can do the following: - Check balances 24/7 - View pending transactions - Create, approve, cancel or view funds transfers - View transaction history - Send and receive secure messages - Access branch hours and location information

About

CIG Mobile

Manage your personal insurance policies with ease. View policy details, make payments, start claims, and connect with your agent. Now available for homeowners, renters, and more.

Highlights
  • View policy details
  • Make payments
  • Set up automatic payments
  • Start claims process
  • Contact agent
  • Create online profile
Features
Read full description

Up until now, our CIG Mobile App has been limited to only personal auto policyholders. After months of hard work, we are pleased to announce that the app is now available for all personal lines policyholders (homeowners, renters, and more)! CIG personal lines policyholders are now able to: • View their policy details • View account balance and make a payment • Set up automatic payments or update existing settings • Start their claims process • Contact their agent • Register and create their online profile directly in the app

Screenshots

Valley First Mobile Banking4 screens
CIG Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: Valley First Mobile Banking at 75% against CIG Mobile's 14%. Valley First Mobile Banking also leads on rating (4.6 vs 1.5) and ratings volume (1.5K vs 52). CIG Mobile's advantage is ads (none vs shown) and update cadence (every 3 months vs every 6 months). On price, in-app purchases, monetization model and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Valley First Mobile Banking holds the better App Store score, 4.6 against 1.5. That said, the two scores are not equally well evidenced: Valley First Mobile Banking has 1.5K ratings behind it against 52, so its average is the more settled of the two. Written reviews point the same way: 75% of Valley First Mobile Banking's written reviews are positive against 14% of CIG Mobile's.

UpkeepUpdate frequency

Valley First Mobile Banking ships an update every 6 months, CIG Mobile every 3 months. Both last shipped on October 23, 2026.

Scorecard5 real differences · 5 level
Valley First Mobile Banking versus CIG Mobile: the parameters behind the verdict, then further details
ParameterValley First Mobile BankingCIG Mobile
PriceFreeFree
Rating4.6 (1.5K ratings) — better1.5 (52 ratings)
Positive reviews74.6% of reviews — better14.0% of reviews
Number of ratings1.5K — better52
Update frequencyEvery 6 monthsEvery 3 months — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.015.1 — better
Further details — not scored
Size50 MB34 MB
Age rating4+4+
DeveloperValley First Credit UnionCalifornia Capital Insurance Company

Customer experience

Valley First Mobile Banking

All ratings1,176 ratings
Positive88.9%
Neutral3.1%
Negative8.1%
Written reviews240 reviews
Positive74.6%
Neutral7.5%
Negative17.9%

CIG Mobile

All ratings50 ratings
Positive10.0%
Neutral2.0%
Negative88.0%
Written reviews43 reviews
Positive14.0%
Neutral0.0%
Negative86.0%

Bugs and requests

Valley First Mobile Banking

Reported bugs

4 issues
  • Login issues after updates
  • Mobile deposit crashes
  • Notifications not working properly
  • Slow account loading

Requested features

5 requests
  • Add Zelle integration
  • Improve mobile check deposit
  • Enhance account management features
  • Provide more customization options
  • Streamline bill pay functionality

CIG Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Valley First Mobile Banking

No in-app purchases

None

CIG Mobile

No in-app purchases

Questions

Is Valley First Mobile Banking free?
Valley First Mobile Banking is free to download, with no in-app purchases.
Is CIG Mobile free?
CIG Mobile is free to download, with no in-app purchases.
Which has better reviews, Valley First Mobile Banking or CIG Mobile?
Valley First Mobile Banking is rated higher. Valley First Mobile Banking averages 4.6 out of 5 from 1.5K ratings, while CIG Mobile averages 1.5 from 52 ratings.
Do Valley First Mobile Banking or CIG Mobile have ads?
Valley First Mobile Banking shows ads; CIG Mobile does not.
Which is updated more often, Valley First Mobile Banking or CIG Mobile?
Valley First Mobile Banking ships an update every 6 months, and CIG Mobile every 3 months. Most recently, Valley First Mobile Banking was updated on October 23, 2026 and CIG Mobile on October 23, 2026.

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