Passport Mobile vs Back
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Passport Mobile
Discover and redeem offers from participating merchants with this app. Browse deals by category, location, or proximity to your destination. Manage your membership, save favorites, and receive personalized notifications.
- Browse participating locations
- Discover new offers
- Filter and search options
- Map view for nearby discounts
- Save favorite offers
- Curated notifications
- Mobile redemption
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The Passport Mobile app is the on-the-go resource for your Passport membership! Browse participating locations, discover great new offers and categories, or use the newly-improved category, filter and search options to find just what you're looking for. Switch to map view to browse the discounts nearest to you or in proximity to your destination. Also included are a number of features tailored to your specific Passport membership: quick access to your favorites, curated notifications based on your interests, mobile redemption options and the ability to manage account and gift card inventory! Note: The Passport Mobile app requires that you sign in using a current Passport membership. You must have a card displaying the Passport Dining, Passport Corporate or Passport Lifestyle program logo (or be a registered Mobile card member) in order redeem the offers listed in this app.
Back
This app provides peace of mind by offering replacement family care when regular arrangements fall through. It allows users to conveniently schedule care, manage reservations, and find nearby centers directly from their mobile device.
- Schedule back-up care
- Request previous caregivers
- View reservation details
- Receive confirmation notifications
- Copy past reservations
- Find nearby care centers
- Add reservations to calendar
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Family care emergencies can disrupt your whole day. Bright Horizons Back-Up Care™, a benefit available to you if offered by your employer, can give you peace of mind, providing replacement care when regular arrangements fall through. Now the program is in the palm of your hand! As a user of Bright Horizons Back-Up Care, you can conveniently schedule care right from your mobile device with the Back-Up Care app. Whether your regular caregiver calls in sick, your child has a school holiday, or you’re transitioning back to work from parental leave, the Back-Up Care app is your easy, time-saving solution to managing family care challenges while on the go. You can use the Back-Up Care app to: • Sign up for your benefit (to get started, you just need your employer’s username and password) • Submit a new request for back-up care • Request previously used caregivers • View details of existing reservations • Receive notifications when reservations are confirmed • Quickly create new reservations by copying past reservations • Find nearby centers and view each location on a map • Add confirmed reservations to your device’s calendar • Get details about your benefit offering *Please note: Your employer must participate in Bright Horizons Back-Up Care in order to use this app. Not all employers who participate allow the use of this app. Please contact your human resources department for information on benefit availability.
Screenshots
Verdict
The clearest difference is monetization model: Back at free against Passport Mobile's ad-supported. On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.5 for Passport Mobile against 2.4 for Back. Both are backed by a comparable volume of ratings — 152 and 127 respectively. Written reviews are what separate them: 20% of Passport Mobile's written reviews are positive against 13% of Back's.
Passport Mobile ships an update monthly, Back every 3 weeks. The most recent releases landed on November 6, 2026 and November 1, 2026 respectively.
| Parameter | Passport Mobile | Back |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (152 ratings) — better | 2.4 (127 ratings) |
| Positive reviews | 20.0% of reviews — better | 12.6% of reviews |
| Number of ratings | 152 — better | 127 |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 18 MB | 69 MB |
| Age rating | 12+ | 4+ |
| Developer | Passport Unlimited, Inc. | Bright Horizons CC LLC |
Customer experience
Passport Mobile
Back
Bugs and requests
Passport Mobile
Not enough reviews yet to summarise bugs or requests.
Back
Reported bugs
19 issues- Login credentials not accepted despite being correct
- Face ID authentication fails
- Request Care button missing or non-functional
- App version mismatch preventing login
- Forced logout when navigating away from app
Show 14 moreShow fewer
- Profile information not saving
- Verification codes not arriving
- General error messages without details
- Form data lost when navigating between screens
- Keyboard not appearing on login screen
- App crashes on startup
- Slow page loading causing phone lockup
- SSO and 2FA authentication failures
- Reservation confirmation status incorrect
- Missing emergency contact entry screen
- Special needs/allergies settings not removable
- Mobile number textability settings not preserved
- Address validation rejecting valid addresses
- Inconsistent data between app and website
Requested features
11 requests- Distance-based filtering for childcare centers
- Display facility names after booking
- Overnight reservation options
- Extended session timeout before re-authentication
- Caregiver selection and preference system
Show 6 moreShow fewer
- Reservation history and details visibility
- Real-time caregiver availability updates
- Automatic backup caregiver assignment
- Clear policy information in intake forms
- Improved error messages with specific guidance
- Search by location other than current position
In-app purchases
Passport Mobile
No in-app purchases
Back
No in-app purchases









