Passport Mobile User Reviews

Customer Experience

Positive experience20.6% of reviews
Neutral5.9% of reviews
Negative experience73.5% of reviews

~ Based on 68 written reviews from the US App Store.

Is Passport Mobile Safe?

Passport Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for Passport Mobile is 52/100.

This assessment is based on 149 user ratings, with an App Store average of 2.5/5.

Safety Analysis

31.7% of ratings point to a safe experience
4.1% of ratings suggest some concerns
64.1% of ratings point to a risky experience

~ Based on 145 App Store ratings for Passport Mobile.

Is Passport Mobile Legit?

Passport Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Passport Mobile is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to find local

I love using it for a local coffee or restaurant…why not
20% discount

Terrible

Terrible service, terrible response. They started charging me without even registering at the gym.

Crashing

I have uninstalled and reinstalled several times and this app hasn’t stopped crashing. It is unusable.

Great variety & discounts, easy to use

Fantastic discounts on a wide variety of services, entertainment and dining options! Have been using regularly for the past couple of years and have especially used it to try out new restaurants and shows/venues. Easy to use. Just have to remember to review the specific rules of the offers that apply, especially definitions of holidays, restricted dates or items. Mine includes the ability to have family members sign up as well. Definitely worth using!
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App does not show card to get discount at restaurants

Avoid wasting your time with this app for dining. The app does not show the card when checking in for a discount, rendering the program useless for in-person dining

landscape mode is not available on iPad

On iPad this app works only portrait mode. should be a simple fix to enable landscape mode.

Does not work

Followed instructions, downloaded, signed in with fastbreak number and email. All I get is “error, try again later”. I gave up trying.

Crashes after last update

This app normally works okay but since the update last week, it crashes every time I search for something. I have to manually type in the entire name and can’t select anything from the auto-populating drop-down menu or it crashes. I tried deleting and reinstalling the app and still have the same problem. Please fix!
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Good Information and Options

Whenever I have remembered to use this app, I have always been pleased as to the options I have been provided and the deals I have chosen to use.

App fails to load

Downloaded 3 times. Each attempt to start app results in it simply shutting itself down. 🤔. Oh well. Web interface I guess.

Failed to sign-in

It was my first time to sign in but got an error saying too many failed sign-in attempts and kept blocking me from signing in. This is the worst app I’ve ever used…I can’t even sign in!

App crashes immediately upon opening

Completely unusable. On a 13 Pro Max.

Unable to get in contact with support

Went to restaurant that passport said would give 20% off , after the bill we wrote the passport number and they said they don’t offer the abs there is no way to get in contact with passport support there is no number no email nothing !!!! Don’t trust this app !!!

App will not open

App is useless. Will not let me log in.

It’s dead app. Nothing but the splash screen.

It’s dead app. Nothing but the splash screen.

Portrait mode only

I just hate apps that can't go into landscape mode on the iPad. Please fix in a future update!

App won’t open.

Haven’t been able to use the app. Crashes when you open it.

Keep crashing on my iPhone X

As titled

Logs you off when you need it the most

Randomly logs you off

Unusable

I registered my new card online then downloaded the app as suggested. The app asked for first 6 digits of card and email in order to log in. However, the first field for digits does not accept any entries and with the email only entered, I am unable to log in and use the app. Exploring the alternative methods did not help. I have no way of using the app. I am going to stop using the card and revert back to Apple rewards card.
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