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TourGuide by Irvine Company

TourGuide by Irvine Company

Self-guided apartment tours

9.2K ratings
66 reviews
🌟 Lifestyle
Free

Details

Released
November 23, 2020
Updated
October 28, 2026

Features

Developer

Irvine Company
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About

Explore luxury apartment communities at your own pace with personalized, self-guided tours. Schedule your visit, verify your identity, and follow custom maps to discover amenities and floor plans. Connect with support via live chat, email, or phone.

✓Personalized tour scheduling
✓Self-guided tour maps
✓Identity verification
✓Live chat support
✓Easy application process
✓Explore amenities and floor plans
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What users say about TourGuide by Irvine Company

Reviews of TourGuide by Irvine Company are mixed: the Lifestyle app is rated 4.8/5 from 9.2K App Store ratings. What users like most: easy to use, friendly customer service. Top complaints: app crashes and bugs, inconsistent tour experience. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 👍Friendly customer service
  • 🚀Convenient self-guided tours
  • 👍Great app experience

Negative things

  • 🐛App crashes and bugs
  • 🤔Inconsistent tour experience
  • 🤔Difficulty navigating property
  • 🤔Lack of human interaction
See all reviews
+1

What's New in TourGuide by Irvine Company

1.51.0

October 28, 2026

Bug fixes and minor enhancements.

User reviews

Most RecentHighest RatedLowest Rated

A great experience

Thank you Jawad Moujtahed. Extremely professional and patient. He truly went out of his way to find what I wanted and his customer service was way above and beyond what was expected. Thank you. Also, nice property.
JJazSno

Leasing

Had a great experience touring with Irvine Company! The entire process was smooth, professional, and well-organized. The staff was friendly, welcoming, and knowledgeable, taking the time to answer all our questions without making us feel rushed or pressured. Everything was explained clearly, and the tour made the whole experience enjoyable and stress-free. Excellent customer service from start to finish!
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MMikeyy47

They sell your info

A day after I used their app, I started getting spam texts immediately.
SSailorJerry12

Apartment Tour

Justin was amazing! App was easy to use.
BBlktoWht

App crash

App kept crashing on the latest update
Hhartej1996
See 61 more reviews

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User experience

🐞

Reported Bugs

3 issues

App crashes frequently

Bug

GPS and navigation issues

Bug

Trouble accessing apartments

Bug
✨

Requested Features

3 requests

More detailed apartment information

Feature

Improved app stability and performance

Feature

Option for in-person guided tours

Feature

FAQ

What is TourGuide used for?

TourGuide allows you to schedule and take self-guided tours of luxury apartment communities managed by Irvine Company. You can follow personalized maps to explore properties on your own schedule and even start the application process directly through the app.

Is TourGuide free to use?

Yes, TourGuide is completely free to download and use. There are no costs associated with scheduling or taking tours through the application.

What communities can I tour with TourGuide?

TourGuide is designed for Irvine Company's luxury communities located in Orange County, San Diego, Los Angeles, and Silicon Valley.

Does TourGuide have ads?

No, TourGuide does not contain advertisements. The app is ad-free, allowing for an uninterrupted user experience.

What devices does TourGuide support?

Currently, TourGuide is available for iPhone devices. Support for other platforms may be added in future updates.

How often is TourGuide updated?

The latest version of TourGuide is 1.51.0, which was last updated on October 28, 2026. Updates are released to improve functionality and address any issues.

What is the age rating for TourGuide?

TourGuide has an age rating of 4+, making it suitable for users of all ages. This rating indicates general appropriateness for a wide audience.

What do users like and dislike about TourGuide?

Users frequently praise the app for being easy to use, offering friendly customer service, and providing convenient self-guided tours. However, some users have reported app crashes, bugs, inconsistent tour experiences, and a lack of human interaction.