TourGuide by Irvine Company User Reviews

Customer Experience

Positive experience54.7% of reviews
Neutral4.7% of reviews
Negative experience40.6% of reviews

~ Based on 64 written reviews from the US App Store.

What users say

Is TourGuide by Irvine Company Safe?

TourGuide by Irvine Company appears safe based on user ratings. AppsHunter Safety Score for TourGuide by Irvine Company is 97/100.

This assessment is based on 8,406 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 7,398 App Store ratings for TourGuide by Irvine Company.

Is TourGuide by Irvine Company Legit?

TourGuide by Irvine Company appears to be a legitimate app. AppsHunter Legitimacy Score for TourGuide by Irvine Company is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

They sell your info

A day after I used their app, I started getting spam texts immediately.

Apartment Tour

Justin was amazing! App was easy to use.

App crash

App kept crashing on the latest update

2bed/1bath

I recently toured a 2 bedroom, 1 bathroom apartment and honestly really liked it. The apartment felt very spacious with a great layout, and there was plenty of room without feeling cramped. The community itself was also very nice, clean, and welcoming. One of the things that stood out the most was all the amenities available β€” they definitely add a lot of value and make the property feel comfortable and enjoyable to live in. Overall, it gave a really positive impression and seems like a great place to call home.
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Satisfied Customer

Today is my 1st time utilizing the TourGuide by Irvine Company. It was pretty awesome, totally easy to operate. Thanks for a cool new experience Irvine Company! Happy Easter to you and your familiesβ€¦πŸ’

Self guided tour

Works great for me !

I loved it

Easy access easy entrance excellent location good leisure area I recommend to everyone

Tour

Your app is great! The Village is an awesome place.

Apartment viewing

Overall the app is easy to use as well as navigating to the different locations. The only downside is it forcibly closes out at times.

Tour

Considerate and convenient planning of the tour. Big thanks.

Worst experience with touring

Why do i want to download another app just for the tour, the gps is not accurate, instructions are not clear, ask me to scan the back of a passport, what does that mean? And call is direct to wrong person, i have to physically go to the office and get another number, wasting me 30 mins without starting the first tour
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Easy to use

I’m glad to use the app to visit the apartment

Used to be seamless

Now I keep getting stuck on verification - not sure if it’s because I have two emails and switched to a different one. Could also be my brand new license

Why these extra steps

They make it complicatedβ€”just show the apartment

Lagging

So bad and clunky

Thank you

Very nice and very good

Needs improvement

Not able to toggle back to previous step. Not able to go back & forth between properties. Not able to see property on map - had to call office & use Google earth

Not the greatest

It takes a while to figure out but a good old fashion tour guide is much better. Wasted a lot of time lost.

Best service

Nader was super helpful! What a superstar!

Self tour

Easy to use the app.