Control vs ServiceNow Agent

Monitor your production workflows right from your phone or tablet with the Control-M mobile app. Access the power of the industry’s leading application and data workflow orchestration platform of choice wherever your day might take you! Access your data from anywhere – the Control-M mobile-optimized app offers personalized dashboards highlighting the state and status of your workflows, alerts you to take immediate action, from anywhere. Monitor critical business data while you’re on the go - deliver data-driven outcomes faster. Stay on top of your SLAs, even when you aren’t in the office – with the Control-M app, you have access to proactive SLA management tools with intelligent predictive analytics. To try Control-M, you can register within the application and connect to a Test Drive system provided by BMC Software. If your organization uses Control-M, contact your Control-M administrator to get the information you need to access your environment.

ServiceNow Mobile Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment. IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software. ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.