Fix It Plano vs eAssist Garland
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Fix It Plano
Easily report issues to the City of Plano from your mobile device. Submit requests for sidewalk repairs, potholes, stray pets, and more with just a few taps or a quick text. Stay connected and ensure your city stays in good condition.
- Report city issues
- Submit requests for repairs
- Report potholes
- Report stray pets
- Report high grass
- Text or call city services
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On the go and in a rush, don't worry connecting with the City Of Plano is no fuss. Just call it, text, snap it, or web it through PublicStuff. Report it when you see it and any time from the car or bus. Sidewalk repairs, potholes, stray pets, high grass and more, if it needs to be fixed in Plano you don't have to remember to call anymore.
eAssist Garland
This app allows City of Garland residents to easily submit service requests and find city information via their mobile device. It connects requests directly to the correct departments for efficient resolution and provides updates on request progress.
- Submit service requests
- Track request progress
- Receive email notifications
- Access city news and events
- View FAQs
- Find city resources
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City of Garland residents now have a tool for finding information and submitting service requests using a mobile device. Garland eAssist connects your request directly to the right City of Garland department for quick and efficient resolution. Once a user account is created, it’s easy to track the progress of service requests and receive email notifications as updates are made. The app also provides links to news, events, FAQs, and other City of Garland resources.
Screenshots
Verdict
Fix It Plano and eAssist Garland are too close to call on the numbers: across 10 compared parameters — price, rating, review sentiment and ratings volume among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
eAssist Garland holds the better App Store score, 2.1 against 1.9. Both are backed by a comparable volume of ratings — 22 and 14 respectively. Written reviews complicate that: 43% of Fix It Plano's written reviews are positive against 36% of eAssist Garland's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | Fix It Plano | eAssist Garland |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (22 ratings) | 2.1 (14 ratings) — better |
| Positive reviews | 42.9% of reviews — better | 35.7% of reviews |
| Number of ratings | 22 — better | 14 |
| Update frequency | Every 3 months | Every 3 months |
| Ads | Yes | Yes |
| In-app purchases | No | No |
| Monetization | Ad-supported | Ad-supported |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 | 13.0 |
| Further details — not scored | ||
| Size | 17 MB | 18 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Plano | City of Garland |
Customer experience
Fix It Plano
eAssist Garland
In-app purchases
Fix It Plano
No in-app purchases
eAssist Garland
No in-app purchases
Questions
Is Fix It Plano free?
Is eAssist Garland free?
Which has better reviews, Fix It Plano or eAssist Garland?
Do Fix It Plano or eAssist Garland have ads?
Which is updated more often, Fix It Plano or eAssist Garland?
Other comparisons
