Comparison

Ardent eBanking vs Citadel Mobile Banking

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ardent eBanking

Manage your finances on the go with this mobile banking app. Check balances, transfer funds, view transaction history, and send secure messages anytime, anywhere. It's a fast and free tool for online banking users.

Highlights
  • Check balances 24/7
  • View pending transactions
  • Create, approve, cancel funds transfers
  • View transaction history
  • Send and receive secure messages
  • Access branch hours and locations
Features
Read full description

Our mobile banking application allows you to check balances, transfer funds, view transactions and check messages from anywhere, anytime. It’s fast, free and available to all of our online banking users. With this app you can do the following: - Check balances 24/7 - View pending transactions - Create, approve, cancel or view funds transfers - View transaction history - Send and receive secure messages - Access branch hours and location information

About

Citadel Mobile Banking

Manage your bank accounts 24/7 from your mobile device. Deposit checks, view balances and transaction history, and access financial planning tools. Securely control your cards and personalize your banking experience.

Highlights
  • Manage multiple accounts
  • Instant check deposits
  • View balances and transactions
  • Financial health tools
  • Mobile payments and bill pay
  • Card controls and alerts
  • Biometric login
Features
Read full description

Manage your Citadel accounts 24/7 right from your fingertips. Enjoy the security and flexibility of online banking right from your phone. With the Citadel Mobile Banking app, you can: ● Manage all your accounts from one login ● Deposit checks instantly ● Securely check account balances and view recent banking activity ● See transaction history, including credit card transactions ● Financial Well-Being – Stay on course with Citadel Money Manager including personal financial health tools, free credit score reporting and monitoring, savings goals, spending analysis and financial health checkup. Plus, enjoy the ability to link account balances and activity from other financial institutions. ● Flexible Payments – Pay for purchases and bills when and how you choose with Mobile Payments and Bill Pay. ● Remote Deposits – Easily make deposits at home or on the go. ● Card Controls & Alerts – Lock and unlock credit and debit cards, set up transaction alerts, travel notifications, activate your cards, transfer balances and more. ● Dashboard Personalization – Customize what you see to personalize your experience, including turning tiles on or off and reordering and hiding accounts. ● Easy Account Opening – Add additional products right from your device. ● View Statements and eDocuments for your accounts. Highlighted mobile app features include: ● Biometric authentication - Log in to the banking app with the touch of a finger or Face ID. ● Pre-login Balance - View your balance prior to logging in. ● Built-in help - Find the answers you need instantly with our Video Connect and Chat features.

Screenshots

Ardent eBanking3 screens
Citadel Mobile Banking4 screens

Verdict

The call

Ardent eBanking and Citadel Mobile Banking both sit at 4.7 stars, but that hides the real split: 92% of Ardent eBanking's written reviews are positive against 65% of Citadel Mobile Banking's. Citadel Mobile Banking's advantage is ratings volume (27K vs 1.5K). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Ardent eBanking against 4.8 for Citadel Mobile Banking. That said, the two scores are not equally well evidenced: Citadel Mobile Banking has 27K ratings behind it against 1.5K, so its average is the more settled of the two. Written reviews are what separate them: 92% of Ardent eBanking's written reviews are positive against 65% of Citadel Mobile Banking's.

UpkeepUpdate frequency

Ardent eBanking ships an update every 5 months, Citadel Mobile Banking every 3 months. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

Scorecard2 real differences · 8 level
Ardent eBanking versus Citadel Mobile Banking: the parameters behind the verdict, then further details
ParameterArdent eBankingCitadel Mobile Banking
PriceFreeFree
Rating4.7 (1.5K ratings)4.8 (27K ratings) — better
Positive reviews92.2% of reviews — better65.2% of reviews
Number of ratings1.5K27K — better
Update frequencyEvery 5 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, Apple Watch — better
Requires iOS16.016.0
Further details — not scored
Size33 MB42 MB
Age rating12+4+
DeveloperArdent Credit UnionCitadel Federal Credit Union

Customer experience

Ardent eBanking

All ratings1,434 ratings
Positive93.2%
Neutral1.9%
Negative5.0%
Written reviews334 reviews
Positive92.2%
Neutral1.5%
Negative6.3%

Citadel Mobile Banking

All ratings18,328 ratings
Positive95.5%
Neutral2.3%
Negative2.2%
Written reviews181 reviews
Positive65.2%
Neutral8.3%
Negative26.5%

User reviews

Ardent eBanking

From 1.5K App Store ratings

What we love

  • 🚀 Fast and efficient
  • 👍 User-friendly and intuitive
  • 🔒 Secure and reliable
  • 💡 Convenient features (remote deposit, fund transfers)

Room to improve

  • 🐛 Occasional crashes or connectivity issues
  • 🔍 Navigation could be improved
  • 📅 Lack of visibility on loan due dates

Citadel Mobile Banking

From 27K App Store ratings

What we love

  • 🚀 Convenient mobile banking
  • 👍 Reliable and secure
  • 💡 Useful features like mobile deposit
  • 🔒 Robust security with face ID
  • 👍 Great customer service

Room to improve

  • 🐛 Buggy mobile deposit feature
  • 🔀 Confusing navigation and layout
  • 🔀 Inconsistent app performance
  • 🔀 Lack of customization options
  • 🔀 Outdated bill pay functionality

Bugs and requests

Ardent eBanking

Reported bugs

2 issues
  • Login screen freezes
  • Remote deposit feature not always working as expected

Requested features

3 requests
  • Ability to turn on/off debit/credit cards
  • Display effective interest rates on accounts
  • Improved bill pay experience

Citadel Mobile Banking

Reported bugs

5 issues
  • Frequent app crashes
  • Login issues with face ID
  • Incorrect account balance display
  • Unreliable mobile deposit
  • Inconsistent push notification delivery

Requested features

5 requests
  • Improve mobile deposit experience
  • Streamline navigation and layout
  • Add more customization options
  • Enhance bill pay functionality
  • Implement weekend customer support

In-app purchases

None

Ardent eBanking

No in-app purchases

None

Citadel Mobile Banking

No in-app purchases

Questions

Is Ardent eBanking free?
Ardent eBanking is free to download, with no in-app purchases.
Is Citadel Mobile Banking free?
Citadel Mobile Banking is free to download, with no in-app purchases.
Which has better reviews, Ardent eBanking or Citadel Mobile Banking?
Citadel Mobile Banking is rated higher. Ardent eBanking averages 4.7 out of 5 from 1.5K ratings, while Citadel Mobile Banking averages 4.8 from 27K ratings.
Do Ardent eBanking or Citadel Mobile Banking have ads?
Neither Ardent eBanking nor Citadel Mobile Banking shows ads.
Which is updated more often, Ardent eBanking or Citadel Mobile Banking?
Ardent eBanking ships an update every 5 months, and Citadel Mobile Banking every 3 months. Most recently, Ardent eBanking was updated on November 6, 2026 and Citadel Mobile Banking on November 7, 2026.

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