Ardent eBanking vs Citadel Mobile Banking
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ardent eBanking
Manage your finances on the go with this mobile banking app. Check balances, transfer funds, view transaction history, and send secure messages anytime, anywhere. It's a fast and free tool for online banking users.
- Check balances 24/7
- View pending transactions
- Create, approve, cancel funds transfers
- View transaction history
- Send and receive secure messages
- Access branch hours and locations
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Our mobile banking application allows you to check balances, transfer funds, view transactions and check messages from anywhere, anytime. It’s fast, free and available to all of our online banking users. With this app you can do the following: - Check balances 24/7 - View pending transactions - Create, approve, cancel or view funds transfers - View transaction history - Send and receive secure messages - Access branch hours and location information
Citadel Mobile Banking
Manage your bank accounts 24/7 from your mobile device. Deposit checks, view balances and transaction history, and access financial planning tools. Securely control your cards and personalize your banking experience.
- Manage multiple accounts
- Instant check deposits
- View balances and transactions
- Financial health tools
- Mobile payments and bill pay
- Card controls and alerts
- Biometric login
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Manage your Citadel accounts 24/7 right from your fingertips. Enjoy the security and flexibility of online banking right from your phone. With the Citadel Mobile Banking app, you can: ● Manage all your accounts from one login ● Deposit checks instantly ● Securely check account balances and view recent banking activity ● See transaction history, including credit card transactions ● Financial Well-Being – Stay on course with Citadel Money Manager including personal financial health tools, free credit score reporting and monitoring, savings goals, spending analysis and financial health checkup. Plus, enjoy the ability to link account balances and activity from other financial institutions. ● Flexible Payments – Pay for purchases and bills when and how you choose with Mobile Payments and Bill Pay. ● Remote Deposits – Easily make deposits at home or on the go. ● Card Controls & Alerts – Lock and unlock credit and debit cards, set up transaction alerts, travel notifications, activate your cards, transfer balances and more. ● Dashboard Personalization – Customize what you see to personalize your experience, including turning tiles on or off and reordering and hiding accounts. ● Easy Account Opening – Add additional products right from your device. ● View Statements and eDocuments for your accounts. Highlighted mobile app features include: ● Biometric authentication - Log in to the banking app with the touch of a finger or Face ID. ● Pre-login Balance - View your balance prior to logging in. ● Built-in help - Find the answers you need instantly with our Video Connect and Chat features.
Screenshots
Verdict
Ardent eBanking and Citadel Mobile Banking both sit at 4.7 stars, but that hides the real split: 92% of Ardent eBanking's written reviews are positive against 65% of Citadel Mobile Banking's. Citadel Mobile Banking's advantage is ratings volume (27K vs 1.5K). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Ardent eBanking against 4.8 for Citadel Mobile Banking. That said, the two scores are not equally well evidenced: Citadel Mobile Banking has 27K ratings behind it against 1.5K, so its average is the more settled of the two. Written reviews are what separate them: 92% of Ardent eBanking's written reviews are positive against 65% of Citadel Mobile Banking's.
Ardent eBanking ships an update every 5 months, Citadel Mobile Banking every 3 months. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | Ardent eBanking | Citadel Mobile Banking |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.5K ratings) | 4.8 (27K ratings) — better |
| Positive reviews | 92.2% of reviews — better | 65.2% of reviews |
| Number of ratings | 1.5K | 27K — better |
| Update frequency | Every 5 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, Apple Watch — better |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 33 MB | 42 MB |
| Age rating | 12+ | 4+ |
| Developer | Ardent Credit Union | Citadel Federal Credit Union |
Customer experience
Ardent eBanking
Citadel Mobile Banking
User reviews
Ardent eBanking
From 1.5K App Store ratingsWhat we love
- 🚀 Fast and efficient
- 👍 User-friendly and intuitive
- 🔒 Secure and reliable
- 💡 Convenient features (remote deposit, fund transfers)
Room to improve
- 🐛 Occasional crashes or connectivity issues
- 🔍 Navigation could be improved
- 📅 Lack of visibility on loan due dates
Citadel Mobile Banking
From 27K App Store ratingsWhat we love
- 🚀 Convenient mobile banking
- 👍 Reliable and secure
- 💡 Useful features like mobile deposit
- 🔒 Robust security with face ID
- 👍 Great customer service
Room to improve
- 🐛 Buggy mobile deposit feature
- 🔀 Confusing navigation and layout
- 🔀 Inconsistent app performance
- 🔀 Lack of customization options
- 🔀 Outdated bill pay functionality
Bugs and requests
Ardent eBanking
Reported bugs
2 issues- Login screen freezes
- Remote deposit feature not always working as expected
Requested features
3 requests- Ability to turn on/off debit/credit cards
- Display effective interest rates on accounts
- Improved bill pay experience
Citadel Mobile Banking
Reported bugs
5 issues- Frequent app crashes
- Login issues with face ID
- Incorrect account balance display
- Unreliable mobile deposit
- Inconsistent push notification delivery
Requested features
5 requests- Improve mobile deposit experience
- Streamline navigation and layout
- Add more customization options
- Enhance bill pay functionality
- Implement weekend customer support
In-app purchases
Ardent eBanking
No in-app purchases
Citadel Mobile Banking
No in-app purchases
Questions
Is Ardent eBanking free?
Is Citadel Mobile Banking free?
Which has better reviews, Ardent eBanking or Citadel Mobile Banking?
Do Ardent eBanking or Citadel Mobile Banking have ads?
Which is updated more often, Ardent eBanking or Citadel Mobile Banking?
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